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Paralegal Voice
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Paralegal Voice

The Paralegal Voice covers the latest issues and trends in the world of paralegals and legal assistants. Host Vicki Voisin, also known as the Paralegal Mentor, invites leading paralegals and legal professionals to discuss a range of topics from career tips and tactics to writing skills and hiring trends. The Paralegal Voice is a comprehensive educational resource for paralegals at any level of experience.

More Episodes
Mar 23, 2017
Networking for Lawyers Doesn’t have to be Hard

In this podcast, why networking is so important for lawyers and what they can do to improve their professional social skills.

Feb 21, 2017
30 Tips to Enhance Your Paralegal Career

Vicki Voisin defines what it means to have a successful paralegal career and gives 30 tips on how to live out your calling.

Jan 26, 2017
Time is the New Green: Tips and Tools to Optimize Your Life

In this episode of The Paralegal Voice, host Vicki Voisin talks to Adam Camras, CEO of Lawgical, about managing your law firm’s time effectively with apps and technology.

Dec 22, 2016
Public Speaking Tips, Tricks, and Leadership Opportunities

This podcast episode is about tips and tricks for public speaking.

Oct 26, 2016
The Importance of Legal Project Management

PLLC Certified Paralegal Alicia Mercer talks about why having a project manager is beneficial to the health and well being of any law firm.

Sep 8, 2016
The Future of the Paralegal Profession

NALA President Cassandra Oliver talks about the organization and the significance of paralegal certification.

Aug 8, 2016
Advice to Help Lawyers and Law Firms Go Paperless

Vicki Voisin talks with the State Bar of Michigan practice management advisor JoAnn Hathaway about her tips to help law firms go paperless.

May 6, 2016
The Limited License Legal Technicians Program

What is the LLLT program and what does this license provide to low income communities and the law firms that serve them.

Mar 15, 2016
What Paralegals Need to Know About Going Paperless

Going paperless seems to be one of the top new trends among law firms due to cheaper and better hardware and software, refined processes, and effective consulting. And it is especially important for paralegals to know the do’s and don’ts of implementing a paperless office as they may be the ones in charge. So why...

Feb 11, 2016
Social Media in Nonprofit Organizations: Benefits and Legal Restrictions

Similarly to most organizations and companies, social media can be very beneficial for nonprofits. They use Facebook, Twitter, and similar platforms as tools for communication, networking, and engagement with their audiences. Social media facilitates fundraising, volunteer recruitment, spreading a message, advocacy and awareness, and transparency about current events and actions. But it is particularly important...

Jan 12, 2016
Like or UnLike: #EService of Process Through Social Media

It’s not always easy to serve process on individuals. This is especially true if they move around a lot or are otherwise difficult to find. So what do you do when traditional methods fail? The answer: try social media. Initially, the social media serve was only allowed with foreign defendants who were difficult to locate....

Nov 19, 2015
Windows 10 Update: Benefits, Compatibility Issues, and Default Settings

The new Windows 10 has received a lot of attention, partly due to the lack of popularity of Windows 8, but legal professionals are notoriously conservative with adopting new technology. Since paralegals will likely be the first law firm employees to use the new operating system, they need to know whether to upgrade and when....

Oct 13, 2015
How to Properly Use Social Media in Your Law Firm

Lawyers and paralegals are likely using social media in law firm marketing and are most likely on social media in their personal lives. As such, they should understand how Facebook, LinkedIn, Twitter, Instagram, and even Pinterest are affecting their cases, marketing, and ethical responsibilities. Many paralegals work with lawyers to create an attractive online profile...

Sep 23, 2015
Research and Writing Your Way to a Better Paralegal Career

The National Association of Legal Assistants 40th Annual Convention featured a three-day Essential Skills Institute for paralegals. The institute focused on effective legal research, written communication, and judgement and legal analysis. Any paralegal is likely to further his or her career, become essential in their firm, and improve future job prospects by cultivating these abilities....

Aug 19, 2015
Tips and Tricks for Your Annual Performance Review

Most paralegals have an annual review with their employer, and many dread the day it arrives. But this meeting can be useful and informative. During your annual review, you can receive praise for hard work, learn about expectations, reevaluate your goals, and determine what about your workflow needs improvement. Furthermore, this is the time to...

Jul 29, 2015
Technology Competence for Paralegals and Lawyers

As paralegals (or any legal professional really), it is difficult to keep up with technology trends, firm software, or even client data security. Listeners of The Paralegal Voice are likely ahead of the curve in terms of legal tech education, even though technology evolves so quickly. But what about the lawyers in our firms? Attorneys...

Jun 24, 2015
How To Manage Emails for an Efficient Workflow

As paralegals, we are known multitaskers, often confronting many tasks at once. While multitasking seems like a process of getting more done, it often results in distraction and inefficiency. And while it is nearly impossible for paralegals to avoid distraction completely, we can learn to manage email intake for a better overall workflow. In this...

May 21, 2015
Legal Staffing Agencies and Your Paralegal Job Search

New paralegal graduates often lack sufficient experience when they encounter job opportunities. Even seasoned paralegals have a hard time standing out from the crowd when applying for positions with thousands of applicants. If you are running into these problems, staffing agencies or recruiters can help you polish a resume, gain legal experience, network with law...

Apr 29, 2015
The Legal History of LGBT Community Rights and Coping with Discrimination

The legal history of rights against discrimination of lesbian, gay, bisexual, and transgendered people is changing rapidly. In April 2015, 38 states and Washington, D.C. granted legal benefits of marriage to same-sex marriages, a huge step up from 12 in 2013. But there are still 27 states that do not have statewide protection from discrimination...

Mar 3, 2015
Results of the 2015 NALA Utilization and Compensation Survey for Paralegals

Every 2 years, the National Association of Legal Assistants (NALA) conducts a survey of paralegals to establish current trends in the paralegal industry. Among those surveyed are NALA members, non-members, and members of affiliated organizations. Topics include the duties and responsibilities of paralegals, where they work, common practice areas, and the changes in billing rates...

Feb 10, 2015
Paralegal Education and Landing a Job

Many paralegals have problems getting a job with no experience but can’t get experience without having a job. This is one of the worst paradoxes in the field. Paralegal education programs have been changing to help resolve this and other issues. Many classes are now offering in depth subjects such as legal research and many...

Jan 13, 2015
Why Writing Skills are Necessary for Paralegals

Paralegals and paralegal students often have difficulty developing their writing skills to the level expected from legal industry. The legal professionals rely heavily on both verbal and written communication, and writing is an essential necessity for both lawyers and legal secretaries. Because the other employees in a law firm will not tolerate inadequate writing skills,...

Dec 10, 2014
Revitalize Your Paralegal Career

Although being a paralegal is a rewarding job, sometimes paralegals experience burnout in their careers and consider changing positions or leaving the profession altogether. There are many ways to revitalize your paralegal career in order to avoid such drastic decisions. Joining a local, state, or national paralegal association can be energizing and spark fresh interest...

Nov 12, 2014
A Day in the Life of a Senior Paralegal

Marilyn Wass ACP, CAS is the Senior Paralegal at Lopez McHugh, LLP, a nationally recognized plaintiffs law firm that takes on pharmaceutical companies, nursing homes, insurance companies, auto manufacturers, and the manufacturers of defective medical devices. Her job includes an incredible amount of responsibilities both over time and day-to-day. Being a Senior Paralegal for a...

Oct 8, 2014
The Paralegal’s Role in a Family Law Practice

Family law and divorce can be a very difficult practice due to the amount of emotion and transition surrounding the client’s life. The lawyers practicing in this area are directly responsible for the financial and emotional future of their clients. Because of the level of pressure involved, a successful family law firm depends on their...

Sep 9, 2014
Legal Writing Strategies for Today’s Busy Reader

The majority of people today are getting their information electronically, whether on a laptop, desktop, tablet, or smartphone. In the legal world, this means lawyers, paralegals, clients, and even judges are reading on screens rather than paper, causing them to skim pages and have a constant source of distraction. Because of this, paralegals and legal...

Jul 30, 2014
What Paralegals Need to Know About Information Governance, Social Media, and Data Security

Technology has changed the world of law firms and businesses, affecting the way lawyers are required to retrieve, record, and archive information. Instead of communicating entirely by email or phone, professionals are now also exchanging valuable information by instant message, collaboration systems, or social media. It is important for paralegals to understand the ways in...

Jun 27, 2014
Attorney L. Lin Wood on Representing the Ramseys and Other High-Profile Individuals

John and Patsy Ramsey, Richard Jewell, and Gary Condit are names everyone has heard as they were all on trial in the court of public opinion. These cases were spread throughout the media and, even though there was never an arrest made in any, the public had judged the accused. L. Lin Wood was the...

Apr 18, 2014
Paralegals: What If Your Client Claims Innocence?

Despite US notions of innocence until proven guilty beyond a reasonable doubt, many innocent people have been sent to prison for lengthy to life sentences. Common reasons for these wrongful convictions are faulty eyewitness accounts, use of “junk” science as evidence, and informants with conflicts of interest. On this episode of The Paralegal Voice, host Vicki Voisin interviews...

Mar 10, 2014
The Limited License Legal Technician: Washington State’s Paralegal Law Practice

In reaction to rising legal costs and decreased access to legal services, Washington State has authorized paralegals to practice law on a limited basis through its new Limited License Legal Technician (LLLT) program. Soon paralegals will be able to practice in specific areas of law. To learn more about this developing field, tune into this...

Feb 11, 2014
How to Manage Your Paralegal Career in Today’s Economy

Today’s economy can be challenging for paralegals. Make sure you’re taking the right steps to advance your career. On this episode of the Paralegal Voice, host Vicki Voisin interviews future President of NALS Karen McElroy. Together they discuss what you should be doing as a paralegal to get ahead and stay ahead in this job...

Dec 31, 2013
Public Speaking: Conquer Your Fears, Deliver Your Message, and Change Lives

“Say something to make them put down their salad fork,” public speaking coach Deb Sofield said. The window of opportunity to engage an audience is small, and your introduction is a key factor in success. In this episode of The Paralegal Voice, Paralegal Mentor Vicki Voisin hosts a lively discussion with Sofield covering public speaking...

Dec 5, 2013
The Soft Skills Every Paralegal Needs

Hard skills can be taught in school – things like speaking a foreign language, earning a degree or certificate, or the ability to type efficiently. Soft skills are more complicated to master. Examples of soft skills are critical thinking, problem solving, communication, and flexibility. A valedictorian may lack a necessary soft skill for a role,...

Nov 8, 2013
How to Unearth Your Worth: Chat with a Career Transformation Coach

After 15 years working in different offices and positions, Lori Howard decided she was burnt out and her career needed a major fix. She discovered her passion is career transformation – helping those who are unhappy with their careers start fresh and find a job where they want to go to work in the morning....

Sep 20, 2013
Top Apps for Paralegals

On this edition of The Paralegal Voice, Vicki Voisin invites Kathy Miller, ACP, CAS and Karen Trumpower, ACP to discuss legal apps for paralegals. Miller and Trumpower presented 90 Apps in 90 Minutes at the NALA Convention in July and have done the research and tests to determine the best apps for successful paralegals. The app experts...

Aug 26, 2013
Paralegal Proofreading Tips

In this episode of The Paralegal Voice, Paralegal Mentor Vicki Voisin chats with Kathy Sieckman about the importance of proofreading and specific proofreading tips for paralegals. Kathy Albrecht Sieckman, PLS, PP, ACP developed an interest in proofreading when she sat for a certification exam. Since then she has become known by her family and her...

Jul 19, 2013
Paralegal Writing Skills

Fine tuned writing skills are pivotal to a firm’s success. They affect first impressions through websites, newsletters, client leads, emails or network listings, client representation, legal write ups, and the list goes on. On this edition of The Paralegal Voice, host and paralegal mentor, Vicki Voisin will speak with noted legal writing educator Gary Kinder...

Jun 24, 2013
Paralegals Are Key in Witness Preparation

Katherine James was getting her masters in acting when her mentor was called to jury duty. The stories he had after his experience in court inspired her to open ACT of Communication: Consultants in the Art of Advocacy. The organization brings state-of-the-art communication skills to attorneys and their witnesses. James uses what she learned in...

May 16, 2013
2013 Paralegal Hiring Trends

On this episode of The Paralegal Voice Charles Volkert, executive director of Robert Half Legal, joins host Vicki Voisin to discuss the future of the paralegal profession, how it’s changing, and specific steps you can take to land your dream job. Charles Volkert is executive director for Robert Half Legal and co-managing director of Robert Half Legal...

Apr 19, 2013
Maneuvering Your Paralegal Career from Start to Finish

On the April edition of The Paralegal Voice Vicki Voisin hosts Charlsye Smith Diaz, a professor of technical writing at The University of Maine, who got her start as a paralegal. Diaz and Voisin met through The National Association of Legal Assistants (NALA) and there they decided to co-author a book, The Professional Paralegal: A...

Mar 15, 2013
Communicating with Clients

On The Paralegal Voice host Vicki Voisin welcomes guest Beverly Michaelis, president of Oregon Law Practice Management, to talk about the changes in lawyer-client communication since the Internet and how lawyers can best communicate with their clients. Michaelis is a member of the Oregon Trial Lawyers Association, Oregon State Bar, and American Bar Association. She also has more than 25...

Feb 15, 2013
Surviving the Workplace Transition – Tips from NALA

On this edition of The Paralegal Voice, co-host Vicki Voisin welcomes Elizabeth H. Nellis, ACP and Beverly A. Pace, ACP from NALA to discuss tips for transitioning into the legal workplace and how to survive once you are there. Is what you are wearing working against your chance at a job? Listen in as they...

Dec 30, 2012
Paralegal Career Opportunities in Litigation Support

On The Paralegal Voice co-host Vicki Voisin welcome’s guests Ann L. Atkinson, ACP, NALA President, Michael Potters, CEO/Managing Partner of Glenmont Group, Inc. and Patrick Oot, co-founder of the Electronic Discovery Institute for a lively discussion about career opportunities for paralegals in the area of litigation support, particularly eDiscovery and technology. Special thanks to our...

Nov 1, 2012
Virtual Paralegals: Forming a Magical Team

Are you thinking about working virtually but don’t know how to get started? Paralegal Voice co-host Vicki Voisin welcomes virtual professionals Tina Marie Hilton, owner of Clerical Advantage and Cathy L. Ribble, ACP, owner of Digital Paralegal Services, LLC, to spotlight virtual paralegals and how to form a magical team. Tina and Cathy share their...

Sep 24, 2012
Paralegal Career 101: Dealing with Work-Related Stress

On this September edition of The Paralegal Voice,  co-hosts Lynne DeVenny and Vicki Voisin explore the different kinds of work-related stressors many paralegals face on a day-to-day basis. They talk about the realities associated with an exciting but deadline-driven, detail-oriented paralegal job, and offer tips for both anticipating and resolving common stressors. Special thanks to...

Aug 29, 2012
Paralegals and Microsoft Office Suite

How well-versed should paralegals and and paralegal students be in Microsoft Office Suite? Paralegal Voice co-host Vicki Voisin welcomes Deborah Savadra who blogs at LegalOfficeGuru.com, to take a look at the skills most legal employers expect and how paralegals can master those skills, and the resources available for improving skills. Deborah also shares her top...

Jul 25, 2012
Best Billable Hour Practices for Paralegals

Are you looking for answers when it comes to billable hour practices?  Paralegal Voice co-hosts Lynne DeVenny and Vicki Voisin join Jennifer Karns, Legal Professional Training Manager for Snell & Wilmer L.L.P., as they discuss billable hour practices. Jennifer emphasizes the importance of meeting billable hour goals and adding value to time entries. She also...

Jun 21, 2012
The “Pink Collar” Profession: The Male Paralegal’s Perspective

Is the paralegal profession a woman’s world?  Or is the number of male paralegals on the rise in this female-dominated profession? Paralegal Voice co-hosts Lynne DeVenny and Vicki Voisin get the male perspective and some interesting insight from special guests, Carl H. Morrison, II, PP, AACP, a Certified Paralegal at Rhodes Hieronymus and Zachary W....

May 31, 2012
The Best Paralegal Law Technology Trends

Paralegals need to know the latest trends in law practice and productivity technology to contribute to a successful law practice. For the hottest tech trends, Paralegal Voice co-hosts Lynne DeVenny and Vicki Voisin turn to Jared D. Correia, Esq., the Senior Practice Advisor for Massachusetts’ Law Office Management Assistance Program (MASSLOMAP). Jared shares his thoughts...

Apr 20, 2012
Six Hats: Parallel Thinking for Paralegals

Edward De Bono’s, Six Thinking Hats, also known as parallel thinking, is a fun method used in NALA’s year-long leadership webinars for those involved in state and local affiliated associations.  On The Paralegal Voice, co-host Vicki Voisin welcomes Karen G. McGee, ACP, President of NALA, as they spotlight De Bono’s method of thinking and share...

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