Un-Billable Hour
Un-Billable Hour
Un-Billable Hour
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Un-Billable Hour


Managing your law practice can be challenging. It’s important to bone-up on best practices regarding not only your cases but marketing, time management, attracting clients, and all the things–outside of your client responsibilities–that you need to do. The Un-Billable Hour is a law practice advisory podcast.

Un-Billable Hour Community Table

The Un-Billable Hour hosts a monthly virtual roundtable conversation where lawyers and legal professionals can discuss issues their practices are facing and receive feedback. If you would like to join the Un-Billable Hour Community Table conversation, check out our Community Roundtable.

More Episodes
Jun 25, 2024

Engagement for Law Firm Leadership: Get the Most From Your Team

Is your firm’s team “present” or “engaged?” If you ignore your team’s needs, you’ll never get their best work.

Jun 11, 2024

Community Table: Branding vs. Marketing (And How to Use Both)

Host Christopher T. Anderson is at the Community Table, real answers, no script. What is your brand, and how do you market it to build your business?

May 28, 2024

It’s About You: Surviving (And Thriving) In Your High-Stress Career.

The law can be a high-stress grind. How do you care for yourself? Hear from a coach (and former litigator) who helps professionals avoid burnout.

May 14, 2024

Community Table: Hiring Your First Employee And A “Second In Command”

Host Christopher T. Anderson is at the Community Table, real answers, no script. When you’re getting started, who’s your first hire? What do you need?

Apr 23, 2024

The Nexus of Intake and Marketing. Convert Leads Into Clients

Marketing is one thing. Sales is another. But intake is where the rubber meets the road, getting a new client to sign on the dotted line.

Apr 9, 2024

Community Table: Real AI Uses For Legal Work, Marketing ROI, and Paid Consultations

Host Christopher T. Anderson is at the Community Table, real answers, no script. How are lawyers using AI? How do you gauge ROI on your marketing spend?

Mar 26, 2024

Good Growth (And Bad Growth): Build Your Business Intentionally

Building a firm is more than doing the daily tasks. Business development author Rick Watson explains good growth and bad growth.

Mar 12, 2024

Community Table: How To Measure Your Hiring, Avoid The Bull$#!*.

Host Christopher T. Anderson is at the Community Table, real answers, no script. This episode: balance hiring and growth, motivate employees, and marketing!

Feb 27, 2024

The Human In The Machine, “Natural” VS. “Artificial” Intelligence

Guest Joey Seeber of Level Legal shares tips for not just employing the best tech in your practice, but also remembering the human touch.

Feb 12, 2024

Community Table: The Dos and Don’ts of Law Firm Resolutions For 2024

Host Christopher T. Anderson is at the Community Table, real answers, no script. Realistic goals for 2024. Plus, learn how to shake off that sales slump.

Jan 23, 2024

Legal Tech, The End Of The Law As We Know It?

Legal tech is changing the practice of law. That’s a fact. Guest Colin Levy, an author and speaker, shares tips for putting today’s tech to work.

Jan 9, 2024

Community Table: Keys to an Effective Landing Page

Host Christopher T. Anderson is at the Community Table, real answers, no script. Getting clicks on your website is one thing, but turning site visits into paying clients is the real goal....

Dec 26, 2023

Separating The Wheat From The Chaff In Legal Tech (And AI)

Guest Jared Correia helps law firms understand what they want, what they need, and what is wasteful in legal tech and practice management tools.

Dec 12, 2023

Community Table: Establishing Office Computer Policies (Think Security)

Host Christopher T. Anderson is at the Community Table, real answers, no script. This episode: office computer policies, security, and letting a new hire go when it’s not working.

Nov 28, 2023

Training Lawyers For Success || Meeting The Need For Legal Education

Face it, most law school graduates aren’t prepared to practice law. Guest Abdi Shayesteh founded AltaClaro, a firm dedicated to real-world legal training.

Nov 14, 2023

Community Table: A Compensation Plan For Associate Referrals

Host Christopher T. Anderson is at the Community Table, real answers, no script. Anderson and guest co-host Robert Leitner help attorneys build a model to reward associate referrals and discuss hiring for...

Oct 24, 2023

In The Niches: Advanced SEO That Fuels Your Firm

Standing out online isn’t magic, it’s work. SEO expert Chris Dreyer explains how to sharpen your online efforts and focus on what makes you special.

Oct 10, 2023

Community Table: When It’s Time To Grow, What To Do Next?

Host Christopher T. Anderson is at the Community Table – real answers, no script. In this episode, Anderson and guests Robert Leitner and Philip Fairley have an extended conversation with an attorney...

Sep 26, 2023

Using AI To Land Better Cases? Why Not?

How does a law firm find and organize world events to land better, more profitable, clients? Guests from Darrow.AI share insights into sifting through tangled data to find the right cases.

Sep 12, 2023

Community Table: Using Vacations to Strengthen Company Culture

Host Christopher T. Anderson is at the Community Table, real answers, no script. In this episode, Anderson and recurring guest Robert Leitner help attorneys grapple with not only cases, but also life...

Aug 22, 2023

Lost In Translation? Marketing To Spanish Speaking Communities

Considering marketing to the Spanish speaking communities around you? First, we have to understand you. Marketing to other cultures is more than translating. Hear how.

Aug 8, 2023

Community Table: Making Changes And Getting Paid

In this episode’s discussions around the Community Table:  Our first question turned into a collaborative discussion around the Community Table with input from several other lawyers. How does a longtime attorney with...

Jul 25, 2023

When It’s Time To Produce, It’s About Your Team: Who’s Running The Show?

Marketing, acquiring new clients and running an efficient firm are all important. But when it comes to producing results for clients and growing your business, it all comes down to the people...

Jul 11, 2023

Community Table: The Hiring (And Firing?) Edition

Host Christopher T. Anderson is at the Community Table, real answers, no script. What tools can you use to hire the right people, how can you train them, and how long can...

Jun 27, 2023

The Future Is Yours: Automation, Efficiency, And Scale

The future is here – adapting to automation, intelligent design, and artificial intelligence is a must

Jun 13, 2023

Community Table: Closing The Sale! Plus, Stalking The Niche Client

Host Christopher T. Anderson shares duties with two guests at the Community Table, real answers, no script: Getting the client from saying “yes” to writing a check.

May 23, 2023

Follow Up, Or Fall Behind: Converting The Lead

Maybe you don’t need more leads; instead, you need to do a better job converting those leads into clients.

May 9, 2023

Community Table: What To Fix When Revenue Dips || Designating Tasks, Trusting Your Team

Host Christopher T. Anderson diagnoses a law firm’s sudden revenue decline. Plus, how to designate daily tasks and show real trust in your team.

Apr 25, 2023

Community Table: Say “No” Without Losing Clients || Expanding To A New Market

In this episode’s discussion around the Community Table: How to say no to some cases (without losing clients). It’s great to “niche down” to your expertise, but never say no. Say, “I...

Apr 11, 2023

Can You Hear Me Now? Podcasts And Your (Legal) Marketing

Let’s talk about marketing (because we know you love to, the numbers don’t lie). But let’s talk about how podcasting fits into your law firm’s marketing mix. Guest Robert Ingalls calls himself...

Mar 28, 2023

Production: It Starts With Recruiting The Right People

Guest Sandrene “Sandy” Ryan is the senior director of recruiting at Level Legal. She’s built a unique process that focuses on quality and creating “the right match” over putting bodies into slots....

Mar 14, 2023

Community Table: What Does Your Firm Really Do? Plus, Doing The Math, Adding Staff Can Boost Profits

This episode’s discussion around the Community Table: Sometimes when it comes to your brand and marketing, doing everything is doing nothing. What is it you want to be known for? On the...

Feb 28, 2023

Community Table: Hiring a Contract Temp and Finding a “Serious” Job Applicant

This episode’s discussion around the Community Table:  Is hiring a temp I’ve already worked with previously a mistake? “It’s not personal,” it’s personnel. I need a body, even if s/he won’t stay...

Feb 13, 2023

Marketing Is Metrics: The Cost of New Business Acquisition

Today’s guests, Erik and Elliot, will be joining Christopher on our upcoming Community Table live Q&A on February 16, 2023 to discuss all things marketing. Sign up here (it’s free) to join...

Jan 24, 2023

Standing Still Is Not OK: Today’s Legal Tech

Let’s look at your law firm’s culture when it comes to tech. It’s bottom up and top down, a full circle. You can’t delegate this stuff to one department or one level....

Jan 10, 2023

Community Table: Focus Your Practice. Plus, Successfully “Offboarding” Fired Employees

This episode’s discussion around the Community Table: How to focus your practice. If you’re not known for something, you aren’t known for anything. The one thing all clients in every business want:...

Dec 27, 2022

Business Systems: Stop Trying To Do Everything Yourself.

In this episode: Law is intense, and you love your business. But are you trying to do everything? Trust the team you’ve hired. You can do too much, and you’re not that...

Dec 13, 2022

Community Table: Job Offers, Employee Contract Negotiations, and Evaluating New Hires

This episode’s discussion around the Community Table: How to Determine if a New Hire Is a Success in the First 90 Days How To Master the Process of Employee Contract Negotiations How...

Nov 22, 2022

The Right Tech: Get Control of Your Practice Management Software

Let’s talk about practice management, tech, and production. How do you find and apply the right tech tools that help you deliver what you’ve promised to your clients? Acquiring new clients, moving...

Nov 8, 2022

Community Table: When It’s Time To Fire An Employee…

How To Decide A Timeline For Firing An Employee How To Craft A Good Job Package to Attract Better Quality Applicants How To Give An Employee An Ultimatum Before Firing Them

Oct 25, 2022

Acquisition Best Practices: Learning To Love Your Leads

Acquisition, getting new clients “from contact to contract,” is vital to your success. So why are so many firms struggling at the most basic levels? Guest Adam Reiman, director of coaching and...

Oct 11, 2022

Community Table: Dissecting the Client Intake Process

This episode’s discussion around the Community Table: How can a law firm effectively use the non-attorney salesperson in a way that meets client expectations?

Sep 27, 2022

Securing the Unstructured Castle: Protecting Your “Dark Data”

Every attorney knows to lock client secrets behind sophisticated cybersecurity. But as guest Rich Hale explains, the data that’s hiding in plain sight, “Dark Data,” is just as important to your client...

Sep 13, 2022

Community Table: Bookkeeping, Online Job Boards, and Internal Team Messaging

This episode’s discussion around the Community Table: What do I need to consider to bring the firm’s outsource bookkeeping in-house? How can I utilize job boards more effectively to find quality candidates?...

Aug 23, 2022

Steering the Course: Controlling Your Life and Career

Feeling overwhelmed, like you’ve lost control of your life and your practice, like your job runs you instead of the other way around? You’re not alone and there are ways to overcome...

Aug 9, 2022

Community Table: Impending resignations, caseloads, and…hiring the neighbor?

This episode’s discussion around the Community Table: How can I minimize the damage of an upcoming employee resignation? How do I decide which size cases my firm should pursue? How do I...

Jul 26, 2022

Marketing Is Messaging, Express Yourself

Marketing is about message, not volume. Before big advertising spends, figure out who you are and what you want to say. What makes you special? Look inside your firm and understand your...

Jul 12, 2022

Community Table: Structuring bonuses, pro hac vice agreements, and marketing educational courses!

This episode’s discussion around the Community Table: How should I structure a bonus plan for my client intake specialist? How should I construct a pro hac vice agreement with an out-of-state law...

Jun 28, 2022

Your Firm? You Can’t Do It All (And You Shouldn’t Try)

If there’s a key lesson in this episode, it’s “Don’t try to do it all.” Guest Mike Morse founded the largest personal injury law firm in Michigan. But it wasn’t always that...

Jun 14, 2022

Community Table: Hiring decisions, attracting quality candidates, and team meetings!

This episode’s discussion around the Community Table: How do I decide which candidate to hire for the office manager position? How do I attract quality candidates to my small firm when we’re...

Your Host
Christopher T. Anderson

Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law...

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