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Un-Billable Hour
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Un-Billable Hour

Managing your law practice can be challenging. It’s important to bone-up on best practices regarding not only your cases but marketing, time management, attracting clients, and all the things–outside of your client responsibilities–that you need to do. The Un-Billable Hour is a law practice advisory podcast.

More Episodes
May 31, 2017
How Lawyers Get Referrals: The Four “Cs”

This legal podcast lays out the four Cs of referability and how to get and use testimonials.

Apr 28, 2017
Give Love to Get Love: Social Media Marketing Tips from Kevin O’Keefe

This legal podcast discusses ways to market your law firm with LexBlog CEO Kevin O’Keefe

Mar 30, 2017
How Algorithmic Data Finances Litigation

Joshua Lenon and Eva Shang talk about Legalist, a form of litigation finance underwriting for commercial cases based on algorithms and data.

Feb 24, 2017
How Your Technology Mindset Affects Your Legal Business

Tom Lambotte, CEO of GlobalMacIT, talks about the effect different technology mindsets have on legal businesses.

Jan 31, 2017
Law Firm Accounting: Empowerment by the Numbers

Micky Deming explains common misconceptions attorneys have about bookkeeping and how these can be detrimental to legal businesses at large.

Dec 19, 2016
Marketing Game Plan for 2017

Marketing Vice President Chelsey Lambert from How To Manage a Small Law Firm talks about building successful marketing campaigns.

Nov 17, 2016
The Habits of Success

Tips to help legal practitioners create processes and habits to better leverage their strengths and achieve their goals.

Oct 14, 2016
Surviving and Thriving in the Gig Economy

Lisa Solomon discusses freelance lawyering, the difference between contract and freelance work, and how these lawyers thrive in the world of small law.

Sep 14, 2016
How to Make the CLE Experience A Better One

Christopher Anderson speaks with AttorneyCredits.com Director of Legal Education Jason Castillo about how to make the CLE experience a better one.

Jan 18, 2016
The Seven Parts of Your Law Firm Business

As a youngster, when someone asked you what you wanted to be when you grew up, how did you respond? Did you tell them that you wanted to be the CFO of a mediocre law firm that does just enough to get by? With so many resources out there, it’s difficult to grasp why so...

Dec 22, 2015
Get Paid Faster With Online Billing

Historically, law firms have billed clients exclusively by mailing paper invoices, a slow and relatively time-consuming system. With the increase in technology and credit card billing for almost everything we purchase, billing online is now more professional and more efficient. Furthermore, by accepting credit card systems, your law firm saves money and will likely be...

Dec 9, 2015
Reputation Marketing: Manage Your Firm’s Online Reviews

As marketers of solo and small law firms, most listeners are aware of the importance of online reviews in today’s marketplace. Almost every potential client will research a lawyer or law firm’s reputation before even picking up the phone. Whether on Facebook, Google, Yelp, or other review sites, every business should know what is being...

Nov 9, 2015
Internet Marketing and Branding for Your Small Law Firm

Solo and small law firm owners spend plenty of time and money marketing their services each year, whether online, through networking, or offline advertising. But many lawyers are not seeing the return on investment that they would like. So with over 600 thousand solo and small firms in the U.S. today, what does it take...

Oct 13, 2015
Optimizing Insurance for your Law Practice

Many lawyers see legal malpractice insurance as a necessary cost incurred being a member of bar associations. But insurance is very important in the business of solos and small firms as it can greatly affect what happens after a catastrophic event. Every business owner can benefit from knowing how to custom create insurance plans for...

May 28, 2015
How to Overcome Law Firm Underperformance

Although Lawyers are under increasing pressure to be mobile, transparent, and organized, many are not billing sufficiently to live the lifestyle they want. Solo lawyers and law firms regularly lose money tracking time and expenses, billing, and organizing documents and calendars. Cloud-based practice management solutions are often suggested as a way for lawyers to increase...

May 16, 2015
Managing Law Firm Risk with Rules-Based Docketing

Court deadline rules can be incredibly complicated, particularly for civil litigators, and even the most meticulous lawyers and legal assistants can miss an important date. There are different rules when dealing with mailing deadlines or holidays and weekends. Additionally federal, state, and local courts all have individual rules, and even some federal courts are different...

Feb 18, 2015
Law Firm Leadership: Build Your A Team

When a law firm has the proper team of lawyers, paralegals, and associates, it can mean happy and productive employees, improvement in clients’ lives, and ultimately increased success. We have all heard of these “A Teams” of staff that work well together and are invested in the success and growth of the firm. However, as...

Dec 9, 2014
Law Firm Intake and Lead Conversion: Turn Prospects into Paying Clients

All lawyers should start focusing on intake and lead conversion, since it is the easiest and cheapest way to increase revenue. For the purpose of this podcast, lead conversion happens when prospective clients are turned into paying clients. Lead conversion is just a part of intake, the process or system that takes a potential client...

Nov 25, 2014
Lawyers, Turn Your Clients into Fanatics

Consumers and clients believe customer service has become increasingly bad, yet most businesses believe their customer service is above average. Lawyers are certainly not exempt from this. However, in the age of Twitter, Facebook, and smartphones, unhappy customers are able to share their bad experiences to hundreds, thousands, even millions of people in real-time. So...

Oct 1, 2014
Legal Marketing: Putting Your Clients First for a Valuable Practice

Most lawyers are technicians; they want to provide legal services but cringe at the necessary step of selling them. There is a negative connotation of sales and marketing in the legal field. Lawyers often feel like they are trying to convince a potential client to pay for something he or she does not really need....

Sep 17, 2014
Why Legal Marketing Cannot Be Left to the Marketers

Many lawyers believe they are not benefiting from the time and money spent on marketing their firm. Online marketing can seem complicated and time-consuming and most lawyers do not want to seem self-promoting so hiring marketers seems like the best option. However, the fact is that marketing a personal brand is both necessary and not...

Jul 23, 2014
6 Key Numbers Every Attorney Should Know

Many lawyers are hesitant to regularly look at their finances. In addition to the regular workload and marketing, maintaining a budget seems overwhelming and is often undervalued in time management. After all, when managing a business, there are so many different factors that can affect cash flow and finances: personnel issues, economy changes, client payment...

Jun 13, 2014
Applying Lean Startup Principles to a Law Firm

While identifying a client base, deciding on office space, and making countless other decisions, assumptions are made when developing a legal business plan that are, at best, educated guesses. Many startups have decided to follow in the path of previous companies only to find that their firm does not thrive in such a structured methodology....

May 16, 2014
Model Rules for the Modern Lawyer: Leveraging Technology to follow ABA Guidelines

As the rate of new technology increases, it becomes more difficult for lawyers to keep up with industry standards for protecting client data confidentiality. In addition to the rigors of day-to-day practice, attorneys are expected to be familiar with terms such as SSL 256, SaS 70, and SSAE 16. On this episode of the Un-Billable...

Mar 21, 2014
8 Things Killing Your Law Firm and How to Stop Them

Law firms are beginning to utilize Lean Six Sigma standards to improve service quality for their clients. This two-tiered approach is both paradigm and methodology aimed at increasing organizational efficiency and accuracy of work. It focuses attention and efforts toward changing those behaviors and systems that slow productivity and increase errors. On this episode of...

Feb 17, 2014
Attorneys and Billing: The Art of Getting Paid

Nearly every firm has clients who are difficult to collect from. Most lawyers are not trained to deal with that. On this episode of the Un-Billable Hour, host Chris Anderson interviews experts Loretta Ruppert and Jeff Krause. Together, they explore ways to effectively track and manage client billing. Loretta Ruppert is the current Senior Director...

Dec 11, 2012
Biggest Mistakes by Lawyers in Business Development

On The Un-Billable Hour, host Attorney Rodney Dowell, joins Paramjit Mahli, a Development Coach/Consultant for lawyers at The Rainmakers Roundtable, to discuss some of the biggest mistakes lawyers make when it comes to business development and what kind of “skill set” lawyers need in order to be successful when it comes to business development. Special...

Aug 29, 2012
The iPad Practice

Do you use an iPad in your legal practice? On The Un-Billable Hour, host Attorney Rodney Dowell, chats with Tom Mighell, the author of three books about the use of iPads, iPad in One Hour For Lawyers, iPad Apps in One Hour For Lawyers, and soon to be released, iPad in One Hour for Litigators,...

Jul 10, 2012
The Firm Leader – Mastering Difficult Conversations

Attorneys can turn into leaders by successfully engaging others during difficult conversations.  Learn more about handling these tough talks, how to prepare and how to get the results you want during these conversations on the Un-Billable Hour with host Attorney Rodney Dowell, the Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts...

Jun 12, 2012
The LinkedIn Lawyer

Are you on LinkedIn? Un-Billable Hour host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program chats with Dennis Kennedy, lawyer and co-host of The Kennedy-Mighell Report and Allison Shields, author of Legal Ease Blog, about their recently published book, LinkedIn in One Hour...

May 24, 2012
Using Document Assembly Tools to Improve Your Firm

Find out how document assembly tools can increase efficiency and profits at your firm on The Un-Billable Hour.  Host and Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program and Diane Ebersole, practice management advisor for the State Bar of Michigan explain how document...

Apr 13, 2012
Solo Sanity: How to Control the Anxiety

The largest proportion of attorneys work as sole practitioners, or within small firms and chronic stress is rampant among these attorneys, who face stress from all sides. On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program joins returning guest, ...

Mar 20, 2012
Hiring Your First Employee

Hiring your first employee can feel like jumping off a cliff, but in some circumstances it can lead to more efficiency and profits.  On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program joins Lee Rosen,  founder of the Rosen...

Feb 15, 2012
How Law Firms Can Track Time

How does your firm track time?  On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program joins Danny Wen, Co-founder of Harvest and Sri Vemuri, Marketing Manager at Harvest, to discuss how law firms can track time and invoice clients...

Jan 26, 2012
Securing Electronic Law Firm Data for Big and Small Firms

Law firms are increasingly being targeted by hackers seeking to access confidential business and personal information. On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program welcomes Digital Detectives co-hosts Sharon D. Nelson, Esq., President of Sensei Enterprises, Inc. and...

Dec 20, 2011
For Law Firm Success and Profit: Stress Management

Feeling Stressed? On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program welcomes Attorney Eric MacLeish, principal of MacLeish & Woolverton, to talk about how firms can help their attorneys and staff handle the perils of stress. Special thanks to...

Nov 22, 2011
Outside Looking In: Selling Legal Services

One of the biggest challenges facing attorneys is how to acquire and maintain clients. A fundamental method of developing a client base is to create a referral network.  On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program welcomes Linda...

Oct 26, 2011
Law Firm Administrators’ Top Issues in Today’s Legal Environment

Law firm administrators are the backbone of every law practice and they are often times met with challenges on a daily basis.  On The Un-Billable Hour, host Attorney Rodney Dowell, Executive Director at Lawyers Concerned for Lawyers and Director of LCL’s Massachusetts Law Office Management Assistance Program welcomes Joanne Schnare, Executive Director for a Boston...

Sep 23, 2011
Finance 101: Tracking the IOLTA Trust Account

A vast majority of attorneys in the United States and Canada must keep and maintain IOLTA trust accounts pursuant to very specific guidelines established by the governing body in each state.  Despite the clearly defined rules, which in most jurisdictions, have been in place for years, some attorneys continue to put their license at risk. ...

Aug 26, 2011
Listening to Learn – Legal Podcasts as Educational Tools

Podcasts have become increasingly available and cover topics of all flavors. On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program and interim executive director at Lawyers Concerned for Lawyers, welcomes St. Louis based legal technology writer and information technology lawyer and co-host of the Kennedy-Mighell Report, Dennis...

Jul 13, 2011
Solving Communication Avoidance in the Legal Profession

Why are the world’s best communicators often unable to have difficult conversations with clients, employees, partners, or even family members?  Find out on The Un-Billable Hour, with host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program and interim executive director at Lawyers Concerned for Lawyers,  along with Szifra Birke, coach, consultant...

Jun 16, 2011
Android Phones: Getting Things Done in the Law Office

Today’s attorney can practice from anywhere at any time with the dramatic improvement in technology, most importantly, the rapid growth of smart phones.  Smartphones made by Blackberry have been the big law phone, the iPhone, the hot tech geek phone, but for an affordable alternative we see the Android phones rapidly taking a substantial percentage...

May 11, 2011
Legal Professionals, Managing Time and Getting Things Done

How can legal professionals get better at getting things done in their practice?  On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Dr. David D. Nowell, a Clinical Neuropsychologist,  to discuss his work with legal professionals and how he helps them reach their practice management goals....

Apr 19, 2011
Document Management Systems (DMS) for Attorneys

Can you make your law office more efficient and profitable by using a DMS? On The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Danny Johnson, from NetDocuments, to discuss the use of Document Management Systems (DMS) by attorneys.  Rodney and Danny talk about how DMS systems...

Mar 17, 2011
The Best Practice Tips Taken from ABA TECHSHOW over the Years

A sneak peek at ABA TECHSHOW 2011 with The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, and former chairs of the ABA TECHSHOW, Laura Calloway and Jim Calloway. They share what the highlights may be this year, plus hear some of their top law practice management tips...

Feb 16, 2011
Best Practices for Keeping your Law Office Technology Running Smoothly

Hear about important law office management issues on The Un-Billable Hour as host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Attorney Alan J. Klevan, founder of Law Practice Strategies.  Alan talks about how to analyze and update existing hardware and software and shares useful websites and tips on how...

Jan 14, 2011
Identifying Roadblocks and Implementing Better Business Practices for Lawyers

On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Barbara Bowe, LICSW, who works with attorneys at Lawyer Concerned for Lawyers, Inc. Rodney and Barbara take a look at the five most common business practices that attorneys fail to implement, how attorneys can...

Dec 7, 2010
Creating a Better Law Office by Becoming Paperless

On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Attorney Ernie Svenson from the Svenson Law Firm in New Orleans, to discuss the best practices for moving toward a safe, paperless office.  Rodney and Ernie take a look at the operating system, certain...

Nov 5, 2010
Macs in the Law Office

More attorneys are turning to a MAC instead of a PC for their office needs and want to know more about the critical tools for their practice.  On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, chats with Ben Stevens, from The Stevens Firm,...

Oct 28, 2010
A Look at Google for Lawyers

On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, chats with Carole Levitt, President and Founder of Internet for Lawyers and Mark Rosch, Vice President of Internet for Lawyers, to talk about their new book, Google For Lawyers: Essential Search Tips and Productivity Tools....

Your Host
Christopher T. Anderson

Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law firm management,...

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