The Un-Billable Hour
The Un-Billable Hour
The Un-Billable Hour
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The Un-Billable Hour


Managing your law practice can be challenging. It’s important to bone-up on best practices regarding not only your cases but marketing, time management, attracting clients, and all the things–outside of your client responsibilities–that you need to do. The Un-Billable Hour is a law practice advisory podcast.

Un-Billable Hour Community Table

The Un-Billable Hour hosts a monthly virtual roundtable conversation where lawyers and legal professionals can discuss issues their practices are facing and receive feedback. If you would like to join the Un-Billable Hour Community Table conversation, visit here: https://bit.ly/UBH-CommunityRoundTable

More Episodes
Sep 12, 2023

Community Table: Using Vacations to Strengthen Company Culture

Host Christopher T. Anderson is at the Community Table, real answers, no script. In this episode, Anderson and recurring guest Robert Leitner help attorneys grapple with not only cases, but also life...

Aug 22, 2023

Lost In Translation? Marketing To Spanish Speaking Communities

Considering marketing to the Spanish speaking communities around you? First, we have to understand you. Marketing to other cultures is more than translating. Hear how.

Aug 8, 2023

Community Table: Making Changes And Getting Paid

In this episode’s discussions around the Community Table:  Our first question turned into a collaborative discussion around the Community Table with input from several other lawyers. How does a longtime attorney with...

Jul 25, 2023

When It’s Time To Produce, It’s About Your Team: Who’s Running The Show?

Marketing, acquiring new clients and running an efficient firm are all important. But when it comes to producing results for clients and growing your business, it all comes down to the people...

Jul 11, 2023

Community Table: The Hiring (And Firing?) Edition

Host Christopher T. Anderson is at the Community Table, real answers, no script. What tools can you use to hire the right people, how can you train them, and how long can...

Jun 27, 2023

The Future Is Yours: Automation, Efficiency, And Scale

The future is here – adapting to automation, intelligent design, and artificial intelligence is a must

Jun 13, 2023

Community Table: Closing The Sale! Plus, Stalking The Niche Client

Host Christopher T. Anderson shares duties with two guests at the Community Table, real answers, no script: Getting the client from saying “yes” to writing a check.

May 23, 2023

Follow Up, Or Fall Behind: Converting The Lead

Maybe you don’t need more leads; instead, you need to do a better job converting those leads into clients.

May 9, 2023

Community Table: What To Fix When Revenue Dips || Designating Tasks, Trusting Your Team

Host Christopher T. Anderson diagnoses a law firm’s sudden revenue decline. Plus, how to designate daily tasks and show real trust in your team.

Apr 25, 2023

Community Table: Say “No” Without Losing Clients || Expanding To A New Market

In this episode’s discussion around the Community Table: How to say no to some cases (without losing clients). It’s great to “niche down” to your expertise, but never say no. Say, “I...

Apr 11, 2023

Can You Hear Me Now? Podcasts And Your (Legal) Marketing

Let’s talk about marketing (because we know you love to, the numbers don’t lie). But let’s talk about how podcasting fits into your law firm’s marketing mix. Guest Robert Ingalls calls himself...

Mar 28, 2023

Production: It Starts With Recruiting The Right People

Guest Sandrene “Sandy” Ryan is the senior director of recruiting at Level Legal. She’s built a unique process that focuses on quality and creating “the right match” over putting bodies into slots....

Mar 14, 2023

Community Table: What Does Your Firm Really Do? Plus, Doing The Math, Adding Staff Can Boost Profits

This episode’s discussion around the Community Table: Sometimes when it comes to your brand and marketing, doing everything is doing nothing. What is it you want to be known for? On the...

Feb 28, 2023

Community Table: Hiring a Contract Temp and Finding a “Serious” Job Applicant

This episode’s discussion around the Community Table:  Is hiring a temp I’ve already worked with previously a mistake? “It’s not personal,” it’s personnel. I need a body, even if s/he won’t stay...

Feb 13, 2023

Marketing Is Metrics: The Cost of New Business Acquisition

Today’s guests, Erik and Elliot, will be joining Christopher on our upcoming Community Table live Q&A on February 16, 2023 to discuss all things marketing. Sign up here (it’s free) to join...

Jan 24, 2023

Standing Still Is Not OK: Today’s Legal Tech

Let’s look at your law firm’s culture when it comes to tech. It’s bottom up and top down, a full circle. You can’t delegate this stuff to one department or one level....

Jan 10, 2023

Community Table: Focus Your Practice. Plus, Successfully “Offboarding” Fired Employees

This episode’s discussion around the Community Table: How to focus your practice. If you’re not known for something, you aren’t known for anything. The one thing all clients in every business want:...

Dec 27, 2022

Business Systems: Stop Trying To Do Everything Yourself.

In this episode: Law is intense, and you love your business. But are you trying to do everything? Trust the team you’ve hired. You can do too much, and you’re not that...

Dec 13, 2022

Community Table: Job Offers, Employee Contract Negotiations, and Evaluating New Hires

This episode’s discussion around the Community Table: How to Determine if a New Hire Is a Success in the First 90 Days How To Master the Process of Employee Contract Negotiations How...

Nov 22, 2022

The Right Tech: Get Control of Your Practice Management Software

Let’s talk about practice management, tech, and production. How do you find and apply the right tech tools that help you deliver what you’ve promised to your clients? Acquiring new clients, moving...

Nov 8, 2022

Community Table: When It’s Time To Fire An Employee…

How To Decide A Timeline For Firing An Employee How To Craft A Good Job Package to Attract Better Quality Applicants How To Give An Employee An Ultimatum Before Firing Them

Oct 25, 2022

Acquisition Best Practices: Learning To Love Your Leads

Acquisition, getting new clients “from contact to contract,” is vital to your success. So why are so many firms struggling at the most basic levels? Guest Adam Reiman, director of coaching and...

Oct 11, 2022

Community Table: Dissecting the Client Intake Process

This episode’s discussion around the Community Table: How can a law firm effectively use the non-attorney salesperson in a way that meets client expectations?

Sep 27, 2022

Securing the Unstructured Castle: Protecting Your “Dark Data”

Every attorney knows to lock client secrets behind sophisticated cybersecurity. But as guest Rich Hale explains, the data that’s hiding in plain sight, “Dark Data,” is just as important to your client...

Sep 13, 2022

Community Table: Bookkeeping, Online Job Boards, and Internal Team Messaging

This episode’s discussion around the Community Table: What do I need to consider to bring the firm’s outsource bookkeeping in-house? How can I utilize job boards more effectively to find quality candidates?...

Aug 23, 2022

Steering the Course: Controlling Your Life and Career

Feeling overwhelmed, like you’ve lost control of your life and your practice, like your job runs you instead of the other way around? You’re not alone and there are ways to overcome...

Aug 9, 2022

Community Table: Impending resignations, caseloads, and…hiring the neighbor?

This episode’s discussion around the Community Table: How can I minimize the damage of an upcoming employee resignation? How do I decide which size cases my firm should pursue? How do I...

Jul 26, 2022

Marketing Is Messaging, Express Yourself

Marketing is about message, not volume. Before big advertising spends, figure out who you are and what you want to say. What makes you special? Look inside your firm and understand your...

Jul 12, 2022

Community Table: Structuring bonuses, pro hac vice agreements, and marketing educational courses!

This episode’s discussion around the Community Table: How should I structure a bonus plan for my client intake specialist? How should I construct a pro hac vice agreement with an out-of-state law...

Jun 28, 2022

Your Firm? You Can’t Do It All (And You Shouldn’t Try)

If there’s a key lesson in this episode, it’s “Don’t try to do it all.” Guest Mike Morse founded the largest personal injury law firm in Michigan. But it wasn’t always that...

Jun 14, 2022

Community Table: Hiring decisions, attracting quality candidates, and team meetings!

This episode’s discussion around the Community Table: How do I decide which candidate to hire for the office manager position? How do I attract quality candidates to my small firm when we’re...

May 27, 2022

Offshore Legal Support: Delegation Is Liberation

Guest Brett Trembly is cofounder of Get Staffed Up which provides offshore legal support staffing solutions for U.S. law firms.

May 10, 2022

Community Table: Promoting Employees, Hiring Mistakes, and Relinquishing Duties!

This episode’s discussion around the Community Table: How do I promote an employee to a part-time position without upsetting the current full-time coworker? Did I make a mistake hiring a friend? How...

Apr 29, 2022

Hiring Done Right: “Look Beyond the Resume”

Frustrated by the hiring process? Guest Joey Seeber, with years as a business leader and elected official, shares tips on hiring done right.

Apr 12, 2022

Community Table: Formatting invoices, teaching systems, candidate red flags, and more!

Host Christopher T. Anderson meets with lawyers from around the country to discuss issues they are currently facing in their practices.

Mar 22, 2022

Nice To Meet You: Relationship Tips We All Need Now

Guest Jason Levin – author, coach, and relationship management evangelist – shares the keys to building and maintaining business relationships.

Mar 8, 2022

PREMIERE: The Un-Billable Hour Community Table

Key issues lawyers are facing in their practices: Hiring, marketing, training and more!

Feb 22, 2022

Getting Seen, Getting Heard, Getting Hired In the Digital Jungle

Guest Jason Hennessey wrote the book on law firm SEO (it’s called “Law Firm SEO”). Join our deep dive into digital marketing, Google search algorithms, and client acquisition.

Jan 25, 2022

What’s Ahead in 2022 for Lawyers and Law Firms

Legal futurist Chad Burton examines today’s trends to predict what the future holds for legal practitioners.

Dec 28, 2021

Getting On Brand

There’s marketing and then there’s “pre-marketing.” Guest Gerald Maatman discusses brand building, the bedrock of your practice.

Nov 23, 2021

The New Law Business Model

Guest Ali Katz is driven to help lawyers rediscover their passion, reclaim their lives, and reinvent their client relationships.

Oct 25, 2021

How To Be Bigger Than Your Britches

Nexa CEO Jeff Mosler shares how law firms leverage outsourced services to scale up and be better.

Sep 28, 2021

Vision to Values to Victory

Guest Mark Rockwell shares the five biggest mistakes most firms make every day.

Aug 31, 2021

Your Information, Their Decision

Client acquisition is a law firm’s lifeblood. Learn to turn prospect consultations into real, billable hours.

Jul 27, 2021

Coaching to Success

Former football coach Ben Murphy reveals the keys to successful talent management, especially in hybrid work cultures.

Jul 2, 2021

Herding Cats

Giugi Carminati reveals the lawyer traits that show lawyers desperately need legal project management, yet still resist.

May 25, 2021

Help Is Easier to Get

Entrepreneur Jaclyn Foster compares contract versus full-time paralegal services from cost to efficiency and battling turnover.

Apr 27, 2021

Law Firm Growth Is No Accident

Success coach Ken Hardison shares what it takes to assemble an A-team for a lucrative and satisfying law practice.

Mar 23, 2021

It’s Not About the Leads, It’s What You Do With Them

Do lawyers need more client leads? Legal marketing expert Kara Prior has an answer you might not expect.

Feb 23, 2021

Business Development: Planning and Practicing

How business development relates to marketing, sales and client acquisition for lawyers.

Your Host
Christopher T. Anderson

Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law...

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