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Un-Billable Hour |
Managing your law practice can be challenging. It’s important to bone-up on best practices regarding not only your cases but marketing, time management, attracting clients, and all the things–outside of your client responsibilities–that you need to do. The Un-Billable Hour is a law practice advisory podcast.
Liz Goddard, co-owner of Cc: My Admin, discusses how virtual assistants help lawyers increase efficiency and grow profits.
Jacob Slowik offers insights for lawyers on how niche specialization can lead to career successes.
Helen Bukulmez explains how investing in the interests of your team creates a culture of unity in your firm.
Ron Saharyan explains how putting profit first can help lawyers be more focused on their clients’ needs.
Deborah Farone discusses how smaller law firms and legal process outsourcing providers are well positioned to eat the lunch of larger, less nimble firms.
Liz Wendling discusses the many ways attorneys are sabotaging their own efforts to convert prospects into clients.
Conrad Saam talks about how lawyers can take full ownership of their firm’s marketing and website.
Alex Babin and Ryan Steadman talk about what Zero can do to save lawyers time, give their clients a better customer experience, and increase security in email processes.
Sarah Schaaf, CEO of Headnote, talks about the key things law firms can learn from tech companies to improve how they operate.
Bryan Miles talks about his book “Virtual Culture, The Way We Work Doesn’t Work Anymore, a Manifesto” and the challenges of the traditional workplace.
Maddy Martin talks about steps small law firms can take to improve their communication.
Dr. Teresa Albizu and Dr. Gerardo (Gery) Rodríguez-Menéndez discuss attorney wellness, how to see the signs, strategies on how to cope with stress, and when an individual should seek help.
Andrew Lechter talks about how lawyers can be wise about leasing their work space.
Molly Hall tells us the best ways to find and hire quality employees.
Keith Dyer discusses how using AI can improve law firms's marketing efforts.
Alan Tuback talks about different techniques and tools that can help keep lawyers on track with their billable hours.
Seth Price talks about the four main components of SEO: high quality content, authoritative links, correct coding, and local.
Tyler Todd talks about the access to justice problem and how blockchain and other technology could be a solution.
Greg Garman from Lawclerk talks about when firms should hire freelance lawyers to provide different levels of expertise and free up a law firm’s time.
PracticePanther CEO David Bitton dives into the details of just how practice management software can lead to a more focused and efficient law firm.
Kristen David talks about the importance of using systems and how they help law firm owners, staff, and even clients.
Michael Mogill talks about the seven mindset habits that lawyers can use to run a more successful and cohesive law firm.
Joshua Lenon talks about blockchain, cryptocurrencies, and why it's essential for lawyers to know what these technologies are and how they work.
In this legal podcast, Michael Chasin talks about what lawyers should be doing to turn leads into clients.
In this Un-Billable Hour rebroadcast, Tom Lambotte, CEO of GlobalMacIT, talks about the effect different technology mindsets have on legal businesses.
This legal podcast lays out the four Cs of referability and how to get and use testimonials.
This legal podcast discusses ways to market your law firm with LexBlog CEO Kevin O’Keefe
Joshua Lenon and Eva Shang talk about Legalist, a form of litigation finance underwriting for commercial cases based on algorithms and data.
Tom Lambotte, CEO of GlobalMacIT, talks about the effect different technology mindsets have on legal businesses.
Micky Deming explains common misconceptions attorneys have about bookkeeping and how these can be detrimental to legal businesses at large.
Marketing Vice President Chelsey Lambert from How To Manage a Small Law Firm talks about building successful marketing campaigns.
Tips to help legal practitioners create processes and habits to better leverage their strengths and achieve their goals.
Lisa Solomon discusses freelance lawyering, the difference between contract and freelance work, and how these lawyers thrive in the world of small law.
Christopher Anderson speaks with AttorneyCredits.com Director of Legal Education Jason Castillo about how to make the CLE experience a better one.
As a youngster, when someone asked you what you wanted to be when you grew up, how did you respond? Did you tell them that you wanted to be the CFO of a mediocre law firm that does just enough to get by? With so many resources out there, it’s difficult to grasp why so...
Historically, law firms have billed clients exclusively by mailing paper invoices, a slow and relatively time-consuming system. With the increase in technology and credit card billing for almost everything we purchase, billing online is now more professional and more efficient. Furthermore, by accepting credit card systems, your law firm saves money and will likely be...
As marketers of solo and small law firms, most listeners are aware of the importance of online reviews in today’s marketplace. Almost every potential client will research a lawyer or law firm’s reputation before even picking up the phone. Whether on Facebook, Google, Yelp, or other review sites, every business should know what is being...
Solo and small law firm owners spend plenty of time and money marketing their services each year, whether online, through networking, or offline advertising. But many lawyers are not seeing the return on investment that they would like. So with over 600 thousand solo and small firms in the U.S. today, what does it take...
Many lawyers see legal malpractice insurance as a necessary cost incurred being a member of bar associations. But insurance is very important in the business of solos and small firms as it can greatly affect what happens after a catastrophic event. Every business owner can benefit from knowing how to custom create insurance plans for...
Although Lawyers are under increasing pressure to be mobile, transparent, and organized, many are not billing sufficiently to live the lifestyle they want. Solo lawyers and law firms regularly lose money tracking time and expenses, billing, and organizing documents and calendars. Cloud-based practice management solutions are often suggested as a way for lawyers to increase...
Court deadline rules can be incredibly complicated, particularly for civil litigators, and even the most meticulous lawyers and legal assistants can miss an important date. There are different rules when dealing with mailing deadlines or holidays and weekends. Additionally federal, state, and local courts all have individual rules, and even some federal courts are different...
When a law firm has the proper team of lawyers, paralegals, and associates, it can mean happy and productive employees, improvement in clients’ lives, and ultimately increased success. We have all heard of these “A Teams” of staff that work well together and are invested in the success and growth of the firm. However, as...
All lawyers should start focusing on intake and lead conversion, since it is the easiest and cheapest way to increase revenue. For the purpose of this podcast, lead conversion happens when prospective clients are turned into paying clients. Lead conversion is just a part of intake, the process or system that takes a potential client...
Consumers and clients believe customer service has become increasingly bad, yet most businesses believe their customer service is above average. Lawyers are certainly not exempt from this. However, in the age of Twitter, Facebook, and smartphones, unhappy customers are able to share their bad experiences to hundreds, thousands, even millions of people in real-time. So...
Most lawyers are technicians; they want to provide legal services but cringe at the necessary step of selling them. There is a negative connotation of sales and marketing in the legal field. Lawyers often feel like they are trying to convince a potential client to pay for something he or she does not really need....
Many lawyers believe they are not benefiting from the time and money spent on marketing their firm. Online marketing can seem complicated and time-consuming and most lawyers do not want to seem self-promoting so hiring marketers seems like the best option. However, the fact is that marketing a personal brand is both necessary and not...
Many lawyers are hesitant to regularly look at their finances. In addition to the regular workload and marketing, maintaining a budget seems overwhelming and is often undervalued in time management. After all, when managing a business, there are so many different factors that can affect cash flow and finances: personnel issues, economy changes, client payment...
While identifying a client base, deciding on office space, and making countless other decisions, assumptions are made when developing a legal business plan that are, at best, educated guesses. Many startups have decided to follow in the path of previous companies only to find that their firm does not thrive in such a structured methodology....
As the rate of new technology increases, it becomes more difficult for lawyers to keep up with industry standards for protecting client data confidentiality. In addition to the rigors of day-to-day practice, attorneys are expected to be familiar with terms such as SSL 256, SaS 70, and SSAE 16. On this episode of the Un-Billable...
Law firms are beginning to utilize Lean Six Sigma standards to improve service quality for their clients. This two-tiered approach is both paradigm and methodology aimed at increasing organizational efficiency and accuracy of work. It focuses attention and efforts toward changing those behaviors and systems that slow productivity and increase errors. On this episode of...
Nearly every firm has clients who are difficult to collect from. Most lawyers are not trained to deal with that. On this episode of the Un-Billable Hour, host Chris Anderson interviews experts Loretta Ruppert and Jeff Krause. Together, they explore ways to effectively track and manage client billing. Loretta Ruppert is the current Senior Director...
Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law firm management,...
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