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Paralegal Voice

The Paralegal Voice covers the latest issues and trends in the world of paralegals and legal assistants. Started by Vicki Voisin, The Paralegal Mentor and now hosted by Carl Morrison, Devoted to Law, and Jill I. Francisco, the Passionate Paralegal. The award winning show invites leading paralegals and legal professionals to discuss a range of topics from career tips and tactics to writing skills and hiring trends. The Paralegal Voice is a comprehensive educational resource for paralegals and all legal professionals at any level of experience.

Jan 12, 2016

Like or UnLike: #EService of Process Through Social Media

It’s not always easy to serve process on individuals. This is especially true if they move around a lot or are otherwise difficult to find. So what do you do when traditional methods fail? The answer: try social media. Initially, the social media serve was only allowed with foreign defendants who were difficult to locate....

Nov 19, 2015

Windows 10 Update: Benefits, Compatibility Issues, and Default Settings

The new Windows 10 has received a lot of attention, partly due to the lack of popularity of Windows 8, but legal professionals are notoriously conservative with adopting new technology. Since paralegals will likely be the first law firm employees to use the new operating system, they need to know whether to upgrade and when....

Oct 13, 2015

How to Properly Use Social Media in Your Law Firm

Lawyers and paralegals are likely using social media in law firm marketing and are most likely on social media in their personal lives. As such, they should understand how Facebook, LinkedIn, Twitter, Instagram, and even Pinterest are affecting their cases, marketing, and ethical responsibilities. Many paralegals work with lawyers to create an attractive online profile...

Sep 23, 2015

Research and Writing Your Way to a Better Paralegal Career

The National Association of Legal Assistants 40th Annual Convention featured a three-day Essential Skills Institute for paralegals. The institute focused on effective legal research, written communication, and judgement and legal analysis. Any paralegal is likely to further his or her career, become essential in their firm, and improve future job prospects by cultivating these abilities....

Aug 19, 2015

Tips and Tricks for Your Annual Performance Review

Most paralegals have an annual review with their employer, and many dread the day it arrives. But this meeting can be useful and informative. During your annual review, you can receive praise for hard work, learn about expectations, reevaluate your goals, and determine what about your workflow needs improvement. Furthermore, this is the time to...

Jul 29, 2015

Technology Competence for Paralegals and Lawyers

As paralegals (or any legal professional really), it is difficult to keep up with technology trends, firm software, or even client data security. Listeners of The Paralegal Voice are likely ahead of the curve in terms of legal tech education, even though technology evolves so quickly. But what about the lawyers in our firms? Attorneys...

Jun 24, 2015

How To Manage Emails for an Efficient Workflow

As paralegals, we are known multitaskers, often confronting many tasks at once. While multitasking seems like a process of getting more done, it often results in distraction and inefficiency. And while it is nearly impossible for paralegals to avoid distraction completely, we can learn to manage email intake for a better overall workflow. In this...

May 21, 2015

Legal Staffing Agencies and Your Paralegal Job Search

New paralegal graduates often lack sufficient experience when they encounter job opportunities. Even seasoned paralegals have a hard time standing out from the crowd when applying for positions with thousands of applicants. If you are running into these problems, staffing agencies or recruiters can help you polish a resume, gain legal experience, network with law...

Apr 29, 2015

The Legal History of LGBT Community Rights and Coping with Discrimination

The legal history of rights against discrimination of lesbian, gay, bisexual, and transgendered people is changing rapidly. In April 2015, 38 states and Washington, D.C. granted legal benefits of marriage to same-sex marriages, a huge step up from 12 in 2013. But there are still 27 states that do not have statewide protection from discrimination...

Mar 3, 2015

Results of the 2015 NALA Utilization and Compensation Survey for Paralegals

Every 2 years, the National Association of Legal Assistants (NALA) conducts a survey of paralegals to establish current trends in the paralegal industry. Among those surveyed are NALA members, non-members, and members of affiliated organizations. Topics include the duties and responsibilities of paralegals, where they work, common practice areas, and the changes in billing rates...

Feb 10, 2015

Paralegal Education and Landing a Job

Many paralegals have problems getting a job with no experience but can’t get experience without having a job. This is one of the worst paradoxes in the field. Paralegal education programs have been changing to help resolve this and other issues. Many classes are now offering in depth subjects such as legal research and many...

Jan 13, 2015

Why Writing Skills are Necessary for Paralegals

Paralegals and paralegal students often have difficulty developing their writing skills to the level expected from legal industry. The legal professionals rely heavily on both verbal and written communication, and writing is an essential necessity for both lawyers and legal secretaries. Because the other employees in a law firm will not tolerate inadequate writing skills,...

Dec 10, 2014

Revitalize Your Paralegal Career

Although being a paralegal is a rewarding job, sometimes paralegals experience burnout in their careers and consider changing positions or leaving the profession altogether. There are many ways to revitalize your paralegal career in order to avoid such drastic decisions. Joining a local, state, or national paralegal association can be energizing and spark fresh interest...

Nov 12, 2014

A Day in the Life of a Senior Paralegal

Marilyn Wass ACP, CAS is the Senior Paralegal at Lopez McHugh, LLP, a nationally recognized plaintiffs law firm that takes on pharmaceutical companies, nursing homes, insurance companies, auto manufacturers, and the manufacturers of defective medical devices. Her job includes an incredible amount of responsibilities both over time and day-to-day. Being a Senior Paralegal for a...

Oct 8, 2014

The Paralegal’s Role in a Family Law Practice

Family law and divorce can be a very difficult practice due to the amount of emotion and transition surrounding the client’s life. The lawyers practicing in this area are directly responsible for the financial and emotional future of their clients. Because of the level of pressure involved, a successful family law firm depends on their...

Sep 9, 2014

Legal Writing Strategies for Today’s Busy Reader

The majority of people today are getting their information electronically, whether on a laptop, desktop, tablet, or smartphone. In the legal world, this means lawyers, paralegals, clients, and even judges are reading on screens rather than paper, causing them to skim pages and have a constant source of distraction. Because of this, paralegals and legal...

Jul 30, 2014

What Paralegals Need to Know About Information Governance, Social Media, and Data Security

Technology has changed the world of law firms and businesses, affecting the way lawyers are required to retrieve, record, and archive information. Instead of communicating entirely by email or phone, professionals are now also exchanging valuable information by instant message, collaboration systems, or social media. It is important for paralegals to understand the ways in...

Jun 27, 2014

Attorney L. Lin Wood on Representing the Ramseys and Other High-Profile Individuals

John and Patsy Ramsey, Richard Jewell, and Gary Condit are names everyone has heard as they were all on trial in the court of public opinion. These cases were spread throughout the media and, even though there was never an arrest made in any, the public had judged the accused. L. Lin Wood was the...

Apr 18, 2014

Paralegals: What If Your Client Claims Innocence?

Despite US notions of innocence until proven guilty beyond a reasonable doubt, many innocent people have been sent to prison for lengthy to life sentences. Common reasons for these wrongful convictions are faulty eyewitness accounts, use of “junk” science as evidence, and informants with conflicts of interest. On this episode of The Paralegal Voice, host Vicki Voisin interviews...

Mar 10, 2014

The Limited License Legal Technician: Washington State’s Paralegal Law Practice

In reaction to rising legal costs and decreased access to legal services, Washington State has authorized paralegals to practice law on a limited basis through its new Limited License Legal Technician (LLLT) program. Soon paralegals will be able to practice in specific areas of law. To learn more about this developing field, tune into this...

Feb 11, 2014

How to Manage Your Paralegal Career in Today’s Economy

Today’s economy can be challenging for paralegals. Make sure you’re taking the right steps to advance your career. On this episode of the Paralegal Voice, host Vicki Voisin interviews future President of NALS Karen McElroy. Together they discuss what you should be doing as a paralegal to get ahead and stay ahead in this job...

Dec 31, 2013

Public Speaking: Conquer Your Fears, Deliver Your Message, and Change Lives

“Say something to make them put down their salad fork,” public speaking coach Deb Sofield said. The window of opportunity to engage an audience is small, and your introduction is a key factor in success. In this episode of The Paralegal Voice, Paralegal Mentor Vicki Voisin hosts a lively discussion with Sofield covering public speaking...

Dec 5, 2013

The Soft Skills Every Paralegal Needs

Hard skills can be taught in school – things like speaking a foreign language, earning a degree or certificate, or the ability to type efficiently. Soft skills are more complicated to master. Examples of soft skills are critical thinking, problem solving, communication, and flexibility. A valedictorian may lack a necessary soft skill for a role,...

Nov 8, 2013

How to Unearth Your Worth: Chat with a Career Transformation Coach

After 15 years working in different offices and positions, Lori Howard decided she was burnt out and her career needed a major fix. She discovered her passion is career transformation – helping those who are unhappy with their careers start fresh and find a job where they want to go to work in the morning....

Sep 20, 2013

Top Apps for Paralegals

On this edition of The Paralegal Voice, Vicki Voisin invites Kathy Miller, ACP, CAS and Karen Trumpower, ACP to discuss legal apps for paralegals. Miller and Trumpower presented 90 Apps in 90 Minutes at the NALA Convention in July and have done the research and tests to determine the best apps for successful paralegals. The app experts...

Aug 26, 2013

Paralegal Proofreading Tips

In this episode of The Paralegal Voice, Paralegal Mentor Vicki Voisin chats with Kathy Sieckman about the importance of proofreading and specific proofreading tips for paralegals. Kathy Albrecht Sieckman, PLS, PP, ACP developed an interest in proofreading when she sat for a certification exam. Since then she has become known by her family and her...

Jul 19, 2013

Paralegal Writing Skills

Fine tuned writing skills are pivotal to a firm’s success. They affect first impressions through websites, newsletters, client leads, emails or network listings, client representation, legal write ups, and the list goes on. On this edition of The Paralegal Voice, host and paralegal mentor, Vicki Voisin will speak with noted legal writing educator Gary Kinder...

Jun 24, 2013

Paralegals Are Key in Witness Preparation

Katherine James was getting her masters in acting when her mentor was called to jury duty. The stories he had after his experience in court inspired her to open ACT of Communication: Consultants in the Art of Advocacy. The organization brings state-of-the-art communication skills to attorneys and their witnesses. James uses what she learned in...

May 16, 2013

2013 Paralegal Hiring Trends

On this episode of The Paralegal Voice Charles Volkert, executive director of Robert Half Legal, joins host Vicki Voisin to discuss the future of the paralegal profession, how it’s changing, and specific steps you can take to land your dream job. Charles Volkert is executive director for Robert Half Legal and co-managing director of Robert Half Legal...

Apr 19, 2013

Maneuvering Your Paralegal Career from Start to Finish

On the April edition of The Paralegal Voice Vicki Voisin hosts Charlsye Smith Diaz, a professor of technical writing at The University of Maine, who got her start as a paralegal. Diaz and Voisin met through The National Association of Legal Assistants (NALA) and there they decided to co-author a book, The Professional Paralegal: A...

Mar 15, 2013

Communicating with Clients

On The Paralegal Voice host Vicki Voisin welcomes guest Beverly Michaelis, president of Oregon Law Practice Management, to talk about the changes in lawyer-client communication since the Internet and how lawyers can best communicate with their clients. Michaelis is a member of the Oregon Trial Lawyers Association, Oregon State Bar, and American Bar Association. She also has more than 25...

Feb 15, 2013

Surviving the Workplace Transition – Tips from NALA

On this edition of The Paralegal Voice, co-host Vicki Voisin welcomes Elizabeth H. Nellis, ACP and Beverly A. Pace, ACP from NALA to discuss tips for transitioning into the legal workplace and how to survive once you are there. Is what you are wearing working against your chance at a job? Listen in as they...

Dec 30, 2012

Paralegal Career Opportunities in Litigation Support

On The Paralegal Voice co-host Vicki Voisin welcome’s guests Ann L. Atkinson, ACP, NALA President, Michael Potters, CEO/Managing Partner of Glenmont Group, Inc. and Patrick Oot, co-founder of the Electronic Discovery Institute for a lively discussion about career opportunities for paralegals in the area of litigation support, particularly eDiscovery and technology. Special thanks to our...

Nov 1, 2012

Virtual Paralegals: Forming a Magical Team

Are you thinking about working virtually but don’t know how to get started? Paralegal Voice co-host Vicki Voisin welcomes virtual professionals Tina Marie Hilton, owner of Clerical Advantage and Cathy L. Ribble, ACP, owner of Digital Paralegal Services, LLC, to spotlight virtual paralegals and how to form a magical team. Tina and Cathy share their...

Sep 24, 2012

Paralegal Career 101: Dealing with Work-Related Stress

On this September edition of The Paralegal Voice,  co-hosts Lynne DeVenny and Vicki Voisin explore the different kinds of work-related stressors many paralegals face on a day-to-day basis. They talk about the realities associated with an exciting but deadline-driven, detail-oriented paralegal job, and offer tips for both anticipating and resolving common stressors. Special thanks to...

Aug 29, 2012

Paralegals and Microsoft Office Suite

How well-versed should paralegals and and paralegal students be in Microsoft Office Suite? Paralegal Voice co-host Vicki Voisin welcomes Deborah Savadra who blogs at LegalOfficeGuru.com, to take a look at the skills most legal employers expect and how paralegals can master those skills, and the resources available for improving skills. Deborah also shares her top...

Jul 25, 2012

Best Billable Hour Practices for Paralegals

Are you looking for answers when it comes to billable hour practices?  Paralegal Voice co-hosts Lynne DeVenny and Vicki Voisin join Jennifer Karns, Legal Professional Training Manager for Snell & Wilmer L.L.P., as they discuss billable hour practices. Jennifer emphasizes the importance of meeting billable hour goals and adding value to time entries. She also...

Jun 21, 2012

The “Pink Collar” Profession: The Male Paralegal’s Perspective

Is the paralegal profession a woman’s world?  Or is the number of male paralegals on the rise in this female-dominated profession? Paralegal Voice co-hosts Lynne DeVenny and Vicki Voisin get the male perspective and some interesting insight from special guests, Carl H. Morrison, II, PP, AACP, a Certified Paralegal at Rhodes Hieronymus and Zachary W....

May 31, 2012

The Best Paralegal Law Technology Trends

Paralegals need to know the latest trends in law practice and productivity technology to contribute to a successful law practice. For the hottest tech trends, Paralegal Voice co-hosts Lynne DeVenny and Vicki Voisin turn to Jared D. Correia, Esq., the Senior Practice Advisor for Massachusetts’ Law Office Management Assistance Program (MASSLOMAP). Jared shares his thoughts...

Apr 20, 2012

Six Hats: Parallel Thinking for Paralegals

Edward De Bono’s, Six Thinking Hats, also known as parallel thinking, is a fun method used in NALA’s year-long leadership webinars for those involved in state and local affiliated associations.  On The Paralegal Voice, co-host Vicki Voisin welcomes Karen G. McGee, ACP, President of NALA, as they spotlight De Bono’s method of thinking and share...

Mar 26, 2012

2012 Paralegal Hiring Trends

Are you ready to search for a paralegal job? On The Paralegal Voice Kim Wierzel, Esq., a reformed litigator and Placement Director with Special Counsel, joins co-hosts Lynne DeVenny and Vicki Voisin to talk about everything you need to know regarding the paralegal job market. Their discussion includes current paralegal hiring trends, educational and certification...

Feb 24, 2012

The Latest in Court Technology for Paralegals

Find out what’s new in court technology on The Paralegal Voice.  Co-hosts Lynne DeVenny and Vicki Voisin join Ted Brooks, the Founder & CEO of Litigation-Tech LLC for his insight on the latest in court technology for paralegals. Ted provides tips for paralegals getting ready for a big trial using extensive technology in the courtroom...

Jan 20, 2012

A Fun Dose of Paralegal Ethics

Can paralegal ethics be fun? On The Paralegal Voice, co-hosts Lynne DeVenny and Vicki Voisin join lawyer/humorist Sean Carter, founder of Lawpsided Seminars, to share his comedic approach to legal education, the biggest challenges for legal staffers today and his thoughts on his popular talk, Thou Shalt Not Lie, Cheat and Steal: The 10 Commandments...

Dec 13, 2011

Paralegals & Process Servers

Usually a law firm will hand off documents to a process server who will then take care of service. Locating a process server who will do this promptly and ethically is very important. On this edition of The Paralegal Voice, co-host Vicki Voisin joins Adam Camras, co-founder and CEO of LAWgical which operates ServeNow. Adam...

Nov 9, 2011

Career Tips: How to Advance in the Paralegal Profession

Want some tips from the experts about how to get ahead in the paralegal profession? On this edition of The Paralegal Voice, co-hosts Lynne DeVenny and Vicki Voisin join NALA President, Karen McGee, ACP and Charlsye Smith Diaz, Ph.D., as they take a look at career development and how to advance in the paralegal profession....

Oct 18, 2011

Exploring Modern Redaction Methods for Paralegals

When it comes to redaction and the process of removing confidential information from legal documents, some paralegals still rely on the traditional yet cumbersome method of using a black marker and the copier machine.  A new option is growing in popularity: the use of specialized electronic tools like Redact-It, which is specifically built for redaction....

Sep 22, 2011

Paralegal Resume 101: How to Stand Out from the Competition

Is your resume up to par? Will it rise to the top in a stack of other paralegals’ applications? On this edition of The Paralegal Voice, co-hosts Lynne DeVenny and Vicki Voisin present a 101 course about paralegal resumes.  They share their own experiences on preparing and reviewing resumes, offer suggestions for handling the “no...

Aug 29, 2011

Trends in the Paralegal Profession

How do you keep up with constantly evolving trends in the paralegal field and stay ahead of the pack? The Paralegal Voice, co-host Lynne DeVenny joins very special guest Jeannie S. Johnston, Founder and CEO of ParalegalGateway.com, to discuss the latest trends in the industry, how to use social media, their favorite publications and blogs,...

Jul 22, 2011

Paralegal 101: How to Launch Your Paralegal Career

Are you thinking about becoming a paralegal, or are you already working toward a paralegal degree? On this edition of The Paralegal Voice, co-hosts Lynne DeVenny and Vicki Voisin address the most frequently asked questions from people interested in becoming paralegals. They talk about the realities of the profession, including assessing the traits paralegals need...

Jun 30, 2011

What Paralegals Need to Know about “The Cloud”

What exactly is this ‘Cloud’ that everyone is talking about?  On this edition of The Paralegal Voice, co-hosts Lynne DeVenny and Vicki Voisin welcome Tom Mighell,  legal technology expert and senior consultant with Contoural Inc., author of the new book, iPad in One Hour for Lawyers, and Chair-Elect of the ABA Law Practice Management Section,...

Your Hosts
Carl Morrison

Carl H. Morrison, ACP, RP, PP, AACP, is an experienced certified paralegal and paralegal manager and has been in...

Jill Francisco

Jill I. Francisco, ACP, received her BA in Criminal Justice, (concentration in Legal Studies), from Marshall University in 1994....

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