Un-Billable Hour

Un-Billable Hour

Managing your law practice can be challenging. It’s important to bone-up on best practices regarding not only your cases but marketing, time management, attracting clients, and all the things–outside of your client responsibilities–that you need to do. The Un-Billable Hour is a law practice advisory podcast.

Listen to the Latest Episode 11/25/14

Lawyers, Turn Your Clients into Fanatics

 

Consumers and clients believe customer service has become increasingly bad, yet most businesses believe their customer service is above average. Lawyers are certainly not exempt from this. However, in the age of Twitter, Facebook, and smartphones, unhappy customers are able to share their bad experiences to hundreds, thousands, even millions of people in real-time. So... more »

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