#39: Tips for Representing Low-Income Clients, with Martha Delaney

Representing low-income clients can present challenges for lawyers who are not used to it, but learning to meet those challenges is a good lesson in basic client service. While we’re on the subject, what is the access-to-justice gap everyone is talking about, and can you really build a profitable law practice serving people who fall into that gap?

It’s not that representing low-income clients is hard; it’s just that low-income clients magnify problems you may not realize you have when representing other clients. On today’s podcast, Martha Delaney explains common misconceptions many lawyers have about representing low-income clients, identifies barriers to representing clients, talks about good client service.

If you represent clients, you’ll get something from this podcast — whether or not they are low-income.