Your Hosts
Sam Glover

Sam Glover is the founder and Editor in Chief of Sam helps lawyers understand the economic, demographic, and...

Aaron Street

Aaron Street is the co-founder and CEO of In addition to his work growing Lawyerist’s community of small firm...

Lisa Needham

Lisa Needham is the Deputy Editor of, the Editor-in-Chief of Bitter Lawyer, teaches legal writing at Mitchell Hamline...

Representing low-income clients can present challenges for lawyers who are not used to it, but learning to meet those challenges is a good lesson in basic client service. While we’re on the subject, what is the access-to-justice gap everyone is talking about, and can you really build a profitable law practice serving people who fall into that gap?

It’s not that representing low-income clients is hard; it’s just that low-income clients magnify problems you may not realize you have when representing other clients. On today’s podcast, Martha Delaney explains common misconceptions many lawyers have about representing low-income clients, identifies barriers to representing clients, talks about good client service.

If you represent clients, you’ll get something from this podcast — whether or not they are low-income.

Episode Details
Published: October 20, 2015
Podcast: Lawyerist Podcast
Category: Access to Justice
Lawyerist Podcast
Lawyerist Podcast

The Lawyerist Podcast is a weekly show about lawyering and law practice hosted by Sam Glover and Aaron Street.

Listen & Subscribe
  Apple Podcasts
  Google Play
More Episodes
#163: Sustainable Subscription Fees for Business Clients, with Kim Bennett

Boutique general counsel law firm owner and lawyer Kim Bennett talks about her approach to flat/fixed fees, adapting and responding to client needs over...

#162: Designing Your Clients’ Experience, with Joey Coleman

In this episode with Joey Coleman, we talk about what client experience really is and why it’s important—especially during the first 100 days.

#161: Building an Automated Law Practice, with Conor Malloy

In this episode with Conor Malloy, we talk about some of the technologies Conor has built into his firm, and how those tools have...

#160: Fostering Culture in Your Law Firm, with Paul Spiegelman

Paul Spiegelman talks about how developing an internal law firm culture is a recipe for success.

#159: Augmented Reality in the Courtroom, with Mitch Jackson

Mitch Jackson discusses augmented reality with Sam, including what it is and how it can be useful in the courtroom.

#158: Before You Even Think About Hiring Anyone, Listen to This Episode with Ashley Cox

How to prepare to hire, find the best applicants for your law firm, and set up a new employee or independent contractor for success.