Mark Britton

Mark Britton

Mark is the founder and former CEO of Avvo (www.avvo.com), the world’s largest community for legal guidance and services. Prior to founding Avvo, Mark was the executive vice president of Worldwide Corporate Affairs of InterActiveCorp Travel (IACT) and Expedia, Inc. (NSDQ: EXPE). In this position, Mark oversaw all finance, accounting, strategy, corporate development, legal, human resources and government relations functions for the IACT companies, including Expedia, Hotels.com, Hotwire, Classic Custom Vacations and Interval International. Mark was also Expedia’s first general counsel and a long-time Board member of Orbitz Worldwide (NYSE: OWW). He currently serves as a Strategic Director at Madrona Venture Group.

With Avvo’s success, Mark regularly speaks around the country on technology, consumer and legal issues. His media appearances include ABC’s Good Morning America, Fox Business News, CNN Money and Dow Jones MarketWatch. Mark also received Ernst & Young’s “Entrepreneur of the Year” Award in 2015 and was previously named a “Seattle Top 25 Innovator” and “Tech Titan 2.0” by Seattle business magazines. Upon his retirement from Avvo in 2018, Above the Law called Mark “the person who most disrupted law this decade.”

Mark received his law degree from George Washington University. He holds a degree in finance from Gonzaga University. Mark has also taught finance for Gonzaga and serves on the university’s Board of Regents.

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Guest Appearances
October 22, 2019

Clio Cloud 2019: Interview with Mark Britton

Mark Britton discusses current efforts in the profession to bridge the gap between lawyers and legal consumers.

June 12, 2019

Avvo founder Mark Britton unwinds as he thinks about next step

Mark Britton, founder of Avvo, gives listeners a dive into the company and talks about what his next steps will be while he's taking a break.

May 8, 2019

#223: Legal Tech Debrief: Avvo, with Mark Britton

Mark Britton talks about how he started Avvo, his vision for the company, and how it changed over the years.

September 27, 2017

Clio Cloud 2017: The Perks of being a Demand-Driven Organization

Mark Britton, founder of Avvo, talks about what it means to be a demand-driven organization and why more lawyers should invest in client feedback.

March 17, 2017

ABA TECHSHOW 2017: Evolution of the Legal Industry with Mark Britton

New legal technology and innovative companies, like Rocket Lawyer and LegalZoom, are slowly changing the legal industry. In this report from On The Road, host Christopher Anderson talks to Mark Britton, CEO of Avvo, about how law firms are becoming more customer-centric and using technology to do so. Their discussion includes how client needs are...

March 22, 2016

ABA TECHSHOW 2016: Bringing Affordable Legal Services to the Masses

Helping to ensure that all citizens have a voice within the judicial system is a passion that inspires many to become lawyers. However, statistically, access to justice still remains an issue that the profession struggles. In this Special Report host Ray Abadin sits down with CEO and Founder of Avvo Inc. Mark Britton to discuss...

July 8, 2015

Experts in Legal Technology Discuss ‘InSession’

During its annual conference, The Florida Bar collaborated with Clio to create ‘InSession: Transforming Practices Through Technology,’ a conference about legal technology featuring experts in the field. Afterwards, Adriana Linares sat down with Carolyn Elefant, Mark Britton, Jabez LeBret, Jack Newton, Toby Brown, and Ernest Svenson to analyze main topics about the conference. They discuss...

May 19, 2015

ABA National Summit: ‘Challenges to Innovation’

In this series of Legal Talk Network interviews, producer Laurence Colletti and CodeX Fellow Monica Bay interview Professor of Law Gillian Hadfield from University of Southern California, Professor Marshall Van Alstyne from Boston University and Massachusetts Institute of Technology, and Mark Britton, the founder and CEO of Avvo. Together they talk about about challenges to...

May 14, 2015

ABA National Summit: A Legal Mentor with Judge Charles Harrington and Mark Britton

Former Legal Talk Network host and Fellow at CodeX Monica Bay interviews Judge Charles Harrington and Avvo CEO Mark Britton at the 2015 ABA National Summit on Innovation in Legal Services. As Britton’s uncle and mentor, Judge Harrington talks about giving advice to a younger lawyer and maintaining balance in his own life. Britton discusses...

October 22, 2014

Clio Cloud Conference: Bob Ambrogi Interviews Mark Britton About Lawyers and Customer Service

Lawyer 2 Lawyer host Bob Ambrogi interviews Mark Britton about customer service and a law firm at the 2014 Clio Cloud Conference. Although lawyers are best at being legal technicians, Britton explains, they need to listen to their clients, ask for feedback, and create fantastic interactions. Providing a great experience builds client confidence and feeds...