New legal technology and innovative companies, like Rocket Lawyer and LegalZoom, are slowly changing the legal industry. In this report from On The Road, host Christopher Anderson talks to Mark Britton, CEO of Avvo, about how law firms are becoming more customer-centric and using technology to do so. Their discussion includes how client needs are...
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Mark is the founder and former CEO of Avvo (www.avvo.com), the world’s largest community for legal guidance and services....
Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law firm management,...
New legal technology and innovative companies, like Rocket Lawyer and LegalZoom, are slowly changing the legal industry. In this report from On The Road, host Christopher Anderson talks to Mark Britton, CEO of Avvo, about how law firms are becoming more customer-centric and using technology to do so. Their discussion includes how client needs are currently not being met by lawyers which will lead to a shift in how practices operate, namely turning to innovation and new ideas in order to keep customers coming back.
Mark Britton is the founder, CEO, and president of Avvo, an online legal forum and directory.
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| Published: | March 17, 2017 |
| Podcast: | On the Road |
| Category: | Legal Technology |
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On the Road |
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.
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