Featured Guest
Mark Britton

Mark is the founder and former CEO of Avvo (www.avvo.com), the world’s largest community for legal guidance and services....

Your Host
Christopher T. Anderson

Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law firm management,...

Episode Notes

It’s sometimes hard to see your law firm as a business, especially one driven by the customer, but the success of companies like Avvo has shown that using demand-driven tactics can sometimes be what allows a business to thrive. In this On the Road report from the 2017 Clio Cloud conference, host Chris Anderson talks to Mark Britton, founder of Avvo, about what it means to be a demand-driven organization and why more lawyers should invest in client feedback. Mark gives his tips on the best way to communicate with clients and questions you can ask them to get truly honest, valuable information.

Mark Britton is the founder, CEO, and President of Avvo, an online legal forum and directory.

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Episode Details
Published: September 27, 2017
Podcast: On the Road
Category: Best Legal Practices
Podcast
On the Road
On the Road

Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.

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