Mark is the founder and former CEO of Avvo (www.avvo.com), the world’s largest community for legal guidance and services....
Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law firm management,...
It’s sometimes hard to see your law firm as a business, especially one driven by the customer, but the success of companies like Avvo has shown that using demand-driven tactics can sometimes be what allows a business to thrive. In this On the Road report from the 2017 Clio Cloud conference, host Chris Anderson talks to Mark Britton, founder of Avvo, about what it means to be a demand-driven organization and why more lawyers should invest in client feedback. Mark gives his tips on the best way to communicate with clients and questions you can ask them to get truly honest, valuable information.
Mark Britton is the founder, CEO, and President of Avvo, an online legal forum and directory.
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.
Erin Levine, founder of Hello Divorce, offers strategies for lawyering without the burnout.
Rio Peterson, Nefra MacDonald, and Jonathon Israel discuss the benefits of Affinity/bar association partnerships.
Mark Britton discusses current efforts in the profession to bridge the gap between lawyers and legal consumers.
John Strohmeyer offers tips for curating an experience tailored to your target client in the marketplace.
Madison Goddyn and Sarah Greig offer insight into Clio’s latest tools for tracking time and expenses in law firms.
Members of the California Lawyers Association Environmental Law Section discuss their 2019 Annual Meeting CLEs and highlight the section’s upcoming events.