Mark Britton, founder of Avvo, talks about what it means to be a demand-driven organization and why more lawyers should invest in client feedback.
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Mark is the founder and former CEO of Avvo (www.avvo.com), the world’s largest community for legal guidance and services....
Christopher T. Anderson has authored numerous articles and speaks on a wide range of topics, including law firm management,...
It’s sometimes hard to see your law firm as a business, especially one driven by the customer, but the success of companies like Avvo has shown that using demand-driven tactics can sometimes be what allows a business to thrive. In this On the Road report from the 2017 Clio Cloud conference, host Chris Anderson talks to Mark Britton, founder of Avvo, about what it means to be a demand-driven organization and why more lawyers should invest in client feedback. Mark gives his tips on the best way to communicate with clients and questions you can ask them to get truly honest, valuable information.
Mark Britton is the founder, CEO, and President of Avvo, an online legal forum and directory.
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| Published: | September 27, 2017 |
| Podcast: | On the Road |
| Category: | Best Legal Practices |
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On the Road |
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.
Sharon Nelson and Lincoln Mead discuss both current and potential impacts of deepfakes on legal practice.
Jess Birken, Ben Sessions, Gyi Tsakalakis, and Erin Gerstenzang discuss the format of the new Un-Track for Doers at this year’s TECHSHOW.
Brett Burney and Paul Unger share app tips for mobile legal practice.
Mary Shen O’Carroll shares highlights from her keynote address focused on shifts in the legal economy.
Honorees Matt Homann, Pegeen Turner, Colin Lachance, and Sofia Lingos share responses to the topics chosen for their luncheon table talks.
Warren Agin and Benjamin Alarie offer highlights from their presentation at TECHSHOW 2020.
