Lawyer 2 Lawyer host Bob Ambrogi interviews Mark Britton about customer service and a law firm at the 2014 Clio Cloud Conference. Although lawyers are best at being legal technicians, Britton explains, they need to listen to their clients, ask for feedback, and create fantastic interactions. Providing a great experience builds client confidence and feeds...
On the Road
Mark is the founder and former CEO of Avvo (www.avvo.com), the world’s largest community for legal guidance and services....
Bob Ambrogi is a lawyer, legal journalist, and the publisher and editor-in-chief of LexBlog.com. A former co-host of Lawyer...
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.
A conversation about mentors, volunteer work, and leadership.
Now is the perfect time for change.
When what you’re doing is not working, it’s time for experimentation and change.
What did we learn from the pandemic and how can we use it tomorrow?
Ivan Hemmans and Brooke Moore offer seven bonus tech tips following their 60 in 60 appearances at ABA Techshow.
Learn why law practice management expert Laura Keeler thinks firms should rethink office spaces rather than return to business as usual.