Lawyer 2 Lawyer host Bob Ambrogi interviews Mark Britton about customer service and a law firm at the 2014 Clio Cloud Conference. Although lawyers are best at being legal technicians, Britton explains, they need to listen to their clients, ask for feedback, and create fantastic interactions. Providing a great experience builds client confidence and feeds...
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Mark Britton is the founder, CEO, and President of Avvo, an online legal forum and directory. Additionally, he serves...
Bob Ambrogi is the only person to have held top editorial positions at both National Law Journal and Lawyers Weekly...
Lawyer 2 Lawyer host Bob Ambrogi interviews Mark Britton about customer service and a law firm at the 2014 Clio Cloud Conference. Although lawyers are best at being legal technicians, Britton explains, they need to listen to their clients, ask for feedback, and create fantastic interactions. Providing a great experience builds client confidence and feeds word of mouth marketing. Mark Britton is the founder and CEO of Avvo, a member of the board for Orbitz Worldwide, and a member of the board of regents for Gonzaga University.
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| Published: | October 22, 2014 |
| Podcast: | On the Road |
| Category: | Best Legal Practices , Legal Support , Legal Technology , Practice Management |
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On the Road |
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.
Team Legal Shapers talk about the basics of their app, Lawrelai, a law related AI app.
Team InteliLex discusses how their software tool is powered by machine learning algorithms that intelligently suggests relevant language culled from a lawyer's own past...
Team Uthority gives an overview of their product, which lets users simplify legalese in official communications to help people identify whether they are facing...
Team VIZ.LAW discusses their backgrounds and roles on the team and talk about how they came together to form VIZ.LAW.
Team Cynapse discusses their backgrounds and roles on the team and give an overview of how their product works.
Team Clevius discuss how CLEVIUS applies AI and machine learning to assist in the translation of legal documents into the 24 languages of the...