Jack Newton is the founder of Clio, one of the pioneers of cloud-based practice management. Jack has spearheaded efforts...
Mary Juetten is the principal attorney at Juetten Law and is Of Counsel to Nimbus Legal. She also writes,...
Patrick Palace is a plaintiff’s trial lawyer with an emphasis on workers’ compensation, personal injury, civil rights and social...
Keri is the Senior Vice President for Regulatory Affairs and the Chief Legal Officer at Legal Shield. Keri joined...
Undoubtedly, no lawyer wants a client to be dissatisfied with their legal services, but innovative thinkers see this all too common scenario as an opportunity for growth. From Elevate 2019 in Denver, On The Road host Keri Norris talks to Jack Newton, Mary Juetten, and Patrick Palace about their insights into how data, processes, and KPIs can help law firms drive growth and productivity. Referencing findings from the Clio Legal Trends Report, they discuss the common gaps seen in lawyer/client expectations for legal services and offer strategies for more effective service delivery. Through the measurement of KPIs, firms see what actionable steps can be taken to make positive changes in daily operations and client relationships. They go on to talk about ways firms can use technology for measuring data and end with their predictions for what changes they foresee in legal industry service delivery.
Jack Newton is the founder of Clio, one of the pioneers of cloud-based practice management.
Mary Juetten is the principal attorney at Juetten Law and is of counsel to Nimbus Legal.
Patrick Palace is a plaintiff’s trial lawyer with an emphasis on workers’ compensation, personal injury, civil rights and social security matters.
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.
Sharon Nelson and Lincoln Mead discuss both current and potential impacts of deepfakes on legal practice.
Jess Birken, Ben Sessions, Gyi Tsakalakis, and Erin Gerstenzang discuss the format of the new Un-Track for Doers at this year’s TECHSHOW.
Brett Burney and Paul Unger share app tips for mobile legal practice.
Mary Shen O’Carroll shares highlights from her keynote address focused on shifts in the legal economy.
Honorees Matt Homann, Pegeen Turner, Colin Lachance, and Sofia Lingos share responses to the topics chosen for their luncheon table talks.
Warren Agin and Benjamin Alarie offer highlights from their presentation at TECHSHOW 2020.