Jess is a solo practice attorney for nonprofits. She helps charities solve problems so they can stop...
Jared D. Correia, Esq. is the CEO of Red Cave Law Firm Consulting, which offers subscription-based law...
Published: | June 29, 2021 |
Podcast: | Legal Toolkit |
Category: | Legal Entertainment , Legal Technology |
Can you recall the moment your childhood ended? Jared does. For him, it all dates back to a fateful day in 1986. (1:50)
Next, Jess Birken of the Birken Law Office joins Jared to share the best tips for “spring cleaning” your law firm. Tune in to learn how to eliminate the waste holding you back. (9:16)
And finally, we find out what makes Minnesota so unique. (Duck, Duck, Gray Duck? What is that mess about?). (25:27)
Every good “spring clean” needs a good soundtrack, so check out these inspirational tunes and get motivated!
Our opening track is Two Cigarettes by Major Label Interest.
The music for the Legal Trends Report Minute is I See You by Sounds Like Sander.
Our closing track is August by Dario Benedetti.
Special thanks to our sponsors TimeSolv, Clio, Scorpion, and Alert Communications.
Intro: I’d like to take a moment to thank my mom for listening to every episode. Now, my mom is a real reason you’re listening to the show right now, but the sponsors have a little something to do with it as well. So, I’d like to thank our sponsors too. Clio, Alert Communications, Scorpion, TimeSolv. Imagine billing day being the happiest day of the month, instead of the day you would read. Nobody went to law school because they love drafting invoices for clients and chasing overdue bills. At TimeSolv, our attorneys have the tools to achieve, a 97% collection rate, that means more revenue for the same work and turning billing day into happy day. Learn more about how to get to your time and billing, happy place at timesolv.com.
[Music]
It’s a Legal Toolkit with Jared Correia. With guest, Jess Birken, around of how Minnesota is that. And for no good reason, Dueling Banjos, Banjos, Banjos. But first, your host, Jared Correia.
Is that the real toolkit podcast, man? Then turn it up.
[Music]
Jared Correia: Yes, I’m your host, Jared Correia. Charles Daly, unavailable so you’re stuck with me. I’m the CEO of Red Cave Law Firm Consulting, business management consulting service for attorneys. Find us online at www.redcavelegal.com. I’m the COO of Gideon Software, Inc. We build chatbots so law firms can convert more leads. You can find out more about Gideon at gideon.legal. Before we get to our interview today with Jess Birken of the Birken Law Office, I need to talk about my childhood. Let me tell you about the exact minute my childhood ended. It was when I found out what Rule 34 was. That was a joke. I didn’t have access to the internet when I was a kid. I wasn’t using internet regularly, until I was in my 20s, facts. No, the real moment, the precise moment that my childhood ended is burned into my mind. I was eight years old and Megatron had just shot and killed Brawn. Well, actually, if you want to get technical, it was Starscream who shot Brawn using Megatron after he transformed into a handgun. It’s complicated.
When I was a kid, I was a huge fan of the Transformers. They’re my favorite toys, my favorite cartoons. In fact, some of my most vivid childhood memories revolve around the Transformers. I remember one year, when my grandmother said we could go shopping at the mall for my birthday. We are going to take the bus and everything. It was a huge deal. She told me I could buy anything I wanted. So, I pick Devastator. He was a giant evil menacing Transformer. He was a Decepticon. They were the bad guys and you made him by combining six other transformers, all construction vehicles. They were called the Constructicons. Devastator was glorious, although I probably should have tried to buy a car. After all, she said I could have anything I wanted.
Another time, my mom bought me Ironhide. My mom gives me the box. I carefully opened it up, I take out Ironhide, I transform him for the first time from a van to a robot and I snapped him into worst beat ever, and I never got another Ironhide. Frankly, it still makes me sad. I don’t want to talk about it anymore. Then there was Jazz, the Holy Grail. He was a Porsche 935 with a racing fin and probably the coolest Transformer ever. No, not probably, he was. Optimus Prime had this metallic face guard so you can never see him talking but Jazz just wore sunglasses. I really, really wanted Jazz. He was a robot with sunglasses for God’s sake. So, I pestered my dad just about every day to buy the toy for me. So, one day, he calls me from work and he says, “I’ve got something for you and I’m bringing home tonight.” So, I’m stoked. I thought “Finally, my hectoring is paid off. I’m going to get Jazz.” So, I waited impatiently by the window that night for my dad to come home from work and he handed a piece of paper. It was a drawing of jazz done by a co-worker of his who used to work as an animator in Disney. And there were stylized letters on it that read “No jazz tonight.” I mean, honestly, I couldn’t even be mad. It was actually a pretty good drawing and my dad’s toothy grin meant that he was really enjoying himself. Don’t worry, I did eventually get Jazz. I actually still have him.
(00:05:01)
So, I’ve got this Transformers collection and then the Transformers movie comes out in 1986. Of course, I’m jazzed beyond belief. That’s like the greatest thing ever when you’re eight, your favorite toy line gets its own movie. Of course, I got tickets. I go to the movie and I’ve absolutely got my popcorn ready and literally every good character gets killed in the first five minutes. The list of the dead reads like a Homeric catalog. Optimus Prime, the autoboot leader, dead. Megatron, the Decepticon leader, dead. Reincarnated as Galvatron. Ironhide, Ratchet, Prowl, Brawn Wheeljack, Huffer, Starscream, Skywarp, Thundercracker, all dead. At least a bastard didn’t kill Jazz. You have no idea what a total mind fuck that is for a little kid. You might be asking yourself, “Why did the producers of a children’s movie do such a thing? Why to sell more toys of course? The plan was to kill off Generation 1, and to start selling generation two toys and they made a real effort. In the movie, Orson Welles voices planet eating robot, Unicron. Leonard Nimoy voices Galvatron, the new Megatron. Robert Stack voices Ultra Magnus, and new autobot leader, Rodimus Prime, yes that was his actual name was voiced by Brat Pack member, Judd Nelson. That was a big deal in the 80s.
Only everybody hated the new toys. So, within a year Hasbro brought back all the original Autobots and Decepticons. But for real, Transformers was Game of Thrones before there was a Game of Thrones. My red wedding was the death of Optimus Prime. Clearly, I have a checkered relationship with the Transformers movie franchise and the Michael Bay movies were next level moronic, the less said about those, the better; however, 2018’s Bumblebee was actually really great. It had a female protagonist focused on character development was set in the 80s and brought back all the old vehicle styles. Bumblebee was a yellow Volkswagen Beetle again. Optimus Prime was a Kenworth K100 and nobody died, that’s the best part.
And now, a new Transformers movie was just announced. It’s shifting the timeline to mid-1990s Brooklyn. It’s called Rise of the Beasts, which likely means this is the first movie appearance of Beast Wars era Transformers. Beast Wars was after my time and I thought it was kind of a lame reinvention. Essentially robots turned into animals instead of cars and planes but I’m willing to give it a shot. I mean, I’m cautiously optimistic that the new Transformers movie will be as good or better than bumblebee was. Of course, the producers could just kill everyone off again. In which case, now that I’m an adult, I’ll go in knowing that Optimus Prime never really dies. Now, speaking of things that are transformative, I’m going to take some time to chat with my friend, Jess Birken about some of her best tech tips for law firms. You won’t want to miss it, that’s next. But first, let’s take a moment to listen to the Clio legal Trends Report Minute.
[Music]
What would you say if I told you that in 2020, law firms using technology earned over $37,000 more per lawyer than law firms that didn’t. I’m Joshua Lenon, lawyer and residence at Clio. Consider this the benefits to adopt a more efficient timesaving solutions are real and have driven significant business growth for law firms, even in the face of challenges during the COVID-19 pandemic. The first step is to learn what the opportunities are. Clio’s Legal Trends Report looks deeply into how solutions like electronic payments, client portals, and client intake software, support law firm growth. To learn more about these technologies and much more for free, download Clio’s Legal Trends Report at clio.com/trends. That’s Clio spelled C-L-I-O.
[Music]
Jared Correia: Okay, everybody, it’s about time to get to the cheese in the middle of this Juicy Lucy burger. Let’s interview our guest. My guest today is Jess Birken, who is the principal at Birken Law Office. Jess, how are you?
Jess Birken: Hey Jared, I am doing really, really well. Thanks for having me.
Jared Correia: Good. We got a lot of stuff to talk about today. I mean, we’re not talking about Halo FanFic, we get into law practice management. We are talking about this earlier, but it’s not spring anymore, it’s the summer when this episode releases, the summer when we’re recording you. But like, the summer in Minnesota is kind of like spring in Minnesota, anyway, right? So, I want to discuss spring cleaning your law firm.
(00:10:00)
Jess Birken: Yeah, as we emerge.
Jared Correia: As we emerge from a lot of things.
Jess Birken: Right.
Jared Correia: As we emerge from our winter. As we emerge from COVID. We’re all like coming out of our cocoons.
Jess Birken: That’s right. That’s right.
Jared Correia: So, you’ve got some great tech tips.
Jess Birken: I’m full of them.
Jared Correia: You’re full of tech tips. So, let’s just run down the list like what’s the first thing you would do if you’re a lawyer, it’s now spring time/summertime, you’re feeling your oats, you want to run a more efficient practice. What’s the first thing you would look at?
Jess Birken: The first thing I would do is if you’re not using online scheduling, just stop wasting your time and use online scheduling. That’s my number one.
Jared Correia: I think lawyers are really bad at scheduling appointments, especially with new clients, but it sounds like you’re talking about both, right? New clients, existing clients, just to let people put something on your calendar without having to share like 87 different else.
Jess Birken: Everything.
Jared Correia: Everything. Do you use it for everything?
Jess Birken: I do. I use it for everything. I use it for networking. I use it for new client like free information calls with my assistant. I use it for scheduling, all of my client consultations, calls. I was just on Twitter last night and one of my pals – one of the tweeps was sort of like, “How do you get clients to stop calling you every five minutes? Oh my God.” And this is somebody who’s like tech forward, right? Like they have like innovative in their bio and I was like, “First of all, you need to start using online scheduling because boundaries – if your clients are calling you and you’re picking up the phone, that’s on you, man. That’s on you.
Jared Correia: Yeah, I’ve had that conversation many times. Somebody’s like, you know, like, “My clients keep calling me at 3:00 a.m.” I’m like, “You pick up the phone.” So, why keep calling at 3:00 a.m.? Why wouldn’t they? Because if you’re going to picked up, that’s on you. So, in terms of like the online scheduling stuff, I know there’s different tools that people use. What do you use? What do you like?
Jess Birken: Yeah. There are a lot of them. Calendly is really popular and I’ve got friends that use that. I use Acuity scheduling which I think is like the best. It’s just the most flexible. I’ve tried a bunch of other stuff. You do get like a scheduling thing in your Microsoft 365 subscription. It’s like Microsoft Schedule or something, I think it’s garbage.
Jared Correia: I hate so many Microsoft products.
Jess Birken: I know, right? Just give me the Office Suite and call it a day. What is all this is 87 other things?
Jared Correia: Right. I will take email and Word, thank you. I don’t want talk about how much I hate Microsoft teams on this podcast. So, we should probably move on.
Jess Birken: That’s a whole other session.
Jared Correia: In terms of how you use this, are you integrating your calendaring tool with other softwares and it sounds like it’s going in your email, going on your website, any other places you allow people to schedule and you setting up different scheduling pages for different types of contacts? I know I just asked you a bunch of questions so I can repeat.
Jess Birken: That’s objection, multiple. That’s my one time I get to object because they don’t go to court.
Jared Correia: I’m happy to be here for you for that.
Jess Birken: It’s okay. So, yes, I integrate it because I’m a huge Zapier fan like I use Zapier to like connect all my different apps.
Jared Correia: Can you tell people what Zapier is? I’m still not sure everybody knows what Zapier is.
Jess Birken: Yes. So, Zapier is an internet-based tool like you go to zapier.com. It’s basically — if you remember Star Trek, the universal translator, like somehow managed to make everybody be able to talk to each other. So, the Klingons could talk to Captain Kirk. They had this universal translator and that is what Zapier does. It says, “Oh, I speak Acuity scheduling and I speak Microsoft Outlook. So, I can translate between these two programs that you’re using and tell Microsoft Outlook ‘Hello, you should add this person’s name, phone number and email as a contact in your program which I have gotten from Acuity scheduling over here.’”
Jared Correia: Great analogy by the way. Only real, unlike the universe translator.
Jess Birken: What do you mean? That doesn’t exist?
Jared Correia: I hate to break it to you. Zapier is a great way to connect softwares together and then you’ve got it in various places scheduling links and then, it sounds like you’re building out different scheduling links for different use cases, right?
Jess Birken: Yeah. So, one of the things that lawyers tend to like freak out about when I say use online scheduling and let people schedule with you, they think it means like you just have your entire calendar open to them and like they can do whatever they want. No, of course not. You can say this appointment type. For instance, one of the most accessible ways to use it is like for networking, right?
(00:15:00)
When are you available to have lunch or coffee and then you trade eight emails and try and find a time and then all that first time didn’t work actually, some client took that time. So, create an appointment type that says, “Have lunch with Jared” and you make the availability for that appointment type between maybe 11:00 a.m. and 1:30 p.m. on Monday, Wednesday and Thursday. Those are the days you’re open to have lunch with people and all they ever see are those times and days and so you can control your calendar in that way and you can get as granular as you want, right? So, it’s not all or nothing, it’s not just let people have your calendar.
Jared Correia: And they’re not going to see the information either, which is a common misconception as well. Nobody’s going to be like, “Oh, Jed is getting his nails done from 3:00 to 4:00 on Wednesday.” Like that’s not how it goes. You’re just going to see open slots. That’s it.
Jess Birken: Yeah. it does read your calendar. So, if you’re like, “Hey, I have to go to Sally’s tee-ball game at 4:00 p.m. on Thursday, it’s going to know that you’re going to be gone because you’ve calendared your life but your clients don’t see any of that, they just know, “Oh, Jess isn’t available at 4 o’clock.”
Jared Correia: The system knows doesn’t care. Your clients never see that stuff.
Jess Birken: Yeah.
Jared Correia: Online calendaring is huge. I think so. I think I saw a stat the other day that said, like it takes an average of eight emails to schedule an appointment with a law firm, which is just crazy.
Jess Birken: Yeah, that’s ludicrous.
Jared Correia: All right. So, I think we can get to two more technology tips I feel like. What’s your second-best tech tip?
Jess Birken: Well, we kind of already touched on it would be Zapier. Connecting things, stop making all those extra keystroke entries into your computer. The pain of like every time you get a business card from somebody, you got to like type in their name and their address and their phone number.
Jared Correia: Typing is so lame.
Jess Birken: Yeah, if you’ve scheduled that lunch through Acuity, Zapier can read that information and it just builds the contact for you automatically and yeah, that doesn’t get their address. Okay, fine. But at least when you go to email them and say, “Hey, it was great to see you for lunch and you’re doing your due diligence on the follow-up of networking.” Either already in your Outlook, you’ve got the basics. It’s like those little shortcuts lawyers are always like, “Well, it doesn’t take that long” to do the whatever it is but you multiply that, whatever it is that two seconds times, 200 times a week or two thousand times a year and that’s a billable hour you’ve saved.
Jared Correia: All right. The lawyer notion of like, “Oh, I could just do it.” It’s why no lawyers as efficient as they should be. So, this has been kind of a running theme on the show of like Zapier, Zapier. I know, it’s supposed to be pronounced Zappier, but what are your feelings on this? Did they just misspell it? And had to come up –
Jess Birken: I think they screwed up. It’s so clearly supposed to be Zapier. If you wanted it to be Zappier, you need to have two Ps. Apparently, they’re good at technology and not good at grammar and spelling. What can I say?
Jared Correia: This has come up like a few times, I’m like, because they have this whole thing’s Zapier makes you happier, that means they just spelled it wrong.
Jess Birken: When you have to make your tag line about how to pronounce the name of the business, you have done screwed up.
Jared Correia: That’s a bad look. Zapier is a good one, connecting stuff is really helpful and I think like, if you haven’t dived into that world, there are so many softwares that have triggers and connection points on Zapier, it’s staggering. So, even if you just go to the website and look around, and just type in some of the software you already use, I think you’ll be impressed. All right, so we covered that one a little bit. How about another tech tip? You got three for us. Let’s do the hattrick.
Jess Birken: Yeah. So, one of the things I was mentioning to you before we started that I’ve gotten three concussions in the past three months.
Jared Correia: Yes, which is crazy. You just toss that off, like, that’s a normal occurrence for people. That’s a lot of concussions.
Jess Birken: I’m going out for a pro football after this because I’m just like concussion master now.
Jared Correia: I know. If you were, like, center for the Vikings, I’d be like, “Okay, I understand.”
Jess Birken: There you go. I go packers but all right. So, one of the things that I need to do is reduce my screen time and if you know me, I’m on law(ph) Twitter all the time and I love talking to my tweeps and so it’s been really hard for me to put the phone down. And I think that’s something that we all struggle with all the time, right? If you read Cal Newport’s book, deep work, it’s all about like creating space for your brain to do those higher lawyer functions. You can’t do that when you’re being distracted by your phone and even just having your phone like sitting on your desk knowing that it’s there can be distracting.
(00:20:06)
So, there’s this app that I use called Freedom. Again, with the terrible names because it’s like could you be more just generic and who knows what that means but it’s called Freedom. And the logo is like a little green square with a butterfly in it. Again, terrible marketing, great product. And what it does is you can—
Jared Correia: Some people know tech; some people know marketing.
Jess Birken: That’s right. And so, you can basically set it to say, “Don’t let me use these apps during this time window.” So, like if you’re trying to cut back on your distractions, but you need your kid to be able to call you from school or if there’s an emergency, you need the text to come through, you need the call to come through but you don’t need to be looking at Facebook or Snapchat or TikTok(ph) or whatever the heck searching up, Jared Correia on YouTube and looking for his fanfic from Halo or whatever it is you’re doing, you can turn all that stuff around.
Jared Correia: That’s (00:21:02).
Jess Birken: So, the Freedom app is really great because it can help you build some of those habits. And like, if you are sort of compulsively getting that dopamine hit from checking your phone all the time, you can. It’s kind of a non-legal non-work thing, but it really can free you up to like concentrate.
Jared Correia: It’s totally (00:21:25). I actually solve this and I think most people know this, I don’t have a smartphone. Still, I have a flip phone.
Jess Birken: Okay, grandma. What was it like to be in a Civil War, Jared?
Jared Correia: It was amazing until I lost my leg. Everything was going great and then it was Dan Sickles.
Jess Birken: Flip phone.
Jared Correia: Yeah, my flip phone is awesome.
Jess Birken: Do you also have like an Atlas in your car so you can find where you’re going?
Jared Correia: Yeah. Just in case. I have a map. Yeah. The reason I do it is to fold, like — I know that I’m not going to be distracted when I’m out or even it like a business meeting. Like I’m never going to be the person who’s checking my phone while I am in lunch with somebody. And I like that and then like the other great part of is my kids want to watch like a YouTube video. And they’re like, “Hey, can we have your phone?” I’m like, “Sure, have at it.” Like trying to type in the numbers. It’s great. Just watching that is really delightful. The Freedom app I think that’s awesome. I love it. So, we got a little bit of extra time. Do you have a bonus tip that you can share with our many, many listeners?
Jess Birken: Okay. So, for the love of all that is holy, please everybody stop doing intake on paper and yes, PDF.
Jared Correia: All right. What are your alternative suggestions?
Jess Birken: Use something, use JotForm, use something Zapable. I’m using Afterpattern now, which is great. That’s the document automation tool and that’s like one of their points of entry is like building out your intake and then you can like have it to create all the case captions for you and whatever you need. With this concussion thing, I just have to go to a neurology clinic because with three concussions, it’s like, “Okay, you’re going to do some serious rehab now.” So, the neurology place sends me their intake forms and it’s like six pages double-sided of pen and ink. Write all this crap down. I was like, “I have a brain injury and looking at reading things is difficult for me right now and where is the client service in this?”
You don’t need to pay your staff to rekey somebody’s bad handwriting into your computer. Just collect it online. Use JotForm, used Typeform, use something that you can zap into Clio or whatever practice management.
Jared Correia: I love it.
Jess Birken: Just stop with the paper and the PDFs.
Jared Correia: She gave us three tips; she gave us a bonus tip. Can you come back for the next segment?
Jess Birken: Oh, absolutely.
Jared Correia Okay. All right. Thanks so much. This was Jess Birken of the Birken Law Office. She’s a practicing lawyer when she’s not concussed. As I said, we’re not finished with Jess quite yet. She’s going to come back for the rump roast, which is coming up next. So, we’ll take one final sponsor break. So, you can hear more about what our sponsors can do for your law practice. Then stay tuned for that rump roast, which is even more subtle than the roast beast.
[Music]
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(00:25:02)
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[Music]
Jared Correia: Welcome as promised to the rear end of the Legal Toolkit. We call it the rump roast. It’s a grab bag of short form topics of my choosing. Today, we’re going to bring back our guest, Jess Birken of the Birken Law Office to play a game with us. Now Jess, you live and work in Minneapolis, right?
Jess Birken: This is correct.
Jared Correia: Minnesota, as you know, is a special and unique place. So, let’s play a special and unique game. We’ve done this before. And I’m bringing it back because I love it. I’m going to talk you through different scenarios and then I want you to rank how Minnesota each scenario is on a scale of one to five prince heads.
Jess Birken: Oh, Lord. Okay. All right. I’m ready.
Jared Correia: You are. I don’t even have to ask you if you’re ready. You’re ready. So, I’m going to read you a little bit of dialogue. You tell me how Minnesota this is. All right. Here we go.
Jess Birken: Lay it on me.
Jared Correia: Yes, it’s true, little Jamie broke her arm playing Duck, Duck, Gray Duck at school but she’s a warrior don’t you know. On a scale of one to five prince heads, how Minnesota is that scenario?
Jess Birken: Well, it would be a five if you read it with the appropriate accent. I would say four prince heads. Duck, Duck, Gray Duck, that’s like — because I was born in Wisconsin. So, that always rankles because it’s like, “No, no. It’s Duck, Duck, Goose” but not in Minnesota.
Jared Correia: Right. That’s strictly a Minnesota thing not even Wisconsin.
Jess Birken: Wisconsin says Duck, Duck, Goose, Minnesota says Duck, Duck, Gray Duck. I would love to hear from listeners. What do you say in your States?
Jared Correia: Probably not Duck, Duck, Gray Duck.
Jess Birken: In Minnesota they say Duck, Duck, Gray Duck in its abomination.
Jared Correia: But does that make — like I’ve heard from people is harder to play because the word sounds closer together. That’s a thing.
Jess Birken: Yeah. I suppose. So, like, what does that say about –
Jared Correia: (00:27:25) not into this.
Jess Birken: You’ve just lasered into divide between Wisconsin and Minnesota like unwittingly like if you would made like a Packers Vikings joke or something, it would be like, “This is right up in there.”
Jared Correia: Here comes another bag of hate mail. That’s all right. We’ll throw it on the pile.
Jess Birken: Oh, yeah Jared don’t you know, you’re going to get the hate mail now.
Jared Correia: That’s I was going to say. I think you could do this much better than me. So, I’m not going for the, “I can’t even do it.” It’s going to be really hard for me to do Minnesota accent. All right. Are you ready for our scenario number two?
Jess Birken: We’re going to get (00:28:01) like the Fargo movie in here now, okay.
Jared Correia: You could do that for the rest of the show if you want.
Jess Birken: Jared, tell you what, I’m going to give you all of my prince head answers in this voice from now on.
Jared Correia: Yes, I love it. All right. So, scenario number one draws four prince heads. Scenario number two. Thanks, this is my favorite tank top. It’s up to 22 today and you know what they say? Sun’s out, guns out. How Minnesota is that on the scale of one to five prince heads?
Jess Birken: Jared, that’s pretty Minnesotan at all. I’m going to say that’s it. That’s got to be a five on the prince heads scale. You know, we like to get out in the sun as soon as the sun shines and there’s a little bit of dry pavement in the spring, we are out there in our shorts, you know.
Jared Correia: You’re owning this hard. I love it. I will say though that’s a very New England thing too. Like my kids are out in shorts and T-shirts in like 20-degree weather. It’s crazy. It’s cold up here, too.
Jess Birken: I mean, anywhere you got long hard winter, you’re like, “It’s 40 degrees. Let’s wear shorts and flip-flops.” Meanwhile, my parents that live in Florida are like wearing a down jacket when it’s 72 or something.
Jared Correia: Yeah, my sister lives in Florida. Whenever she comes out, she got like a fur coat on them, it’s like 38.
Jess Birken: The wind shields not even bringing it down, you know.
Jared Correia: All right. Scenario number three. Person number one, what would you say about the third segment of this podcast? Person number two, that’s different. You might need to fix my accent there.
Jess Birken: Isn’t that interesting? Yeah, Jared, I would say that’s a five on the scale, okay? Because we’re real passive and aggressive here. Minnesota nice just means we don’t say it to your face. I wouldn’t be polite.
(00:30:03)
Jared Correia: I don’t know because I don’t spend a lot of time in Minnesota but that’s — yeah, that’s the vibe I get. That’s something that people actually say though, right? If they don’t want to talk about something, they think it’s weird. They say that’s different. Is that right?
Jess Birken: Yeah. That’s different or like one time when I was with my ex, my mother-in-law at the time said like, “Well, I guess you can make that choice.”
Jared Correia: That’s awesome. I think we got everything in here that I want to get in here. This is really delightful. Thank you. That was fun.
Jess Birken: You’re welcome. Yes, thanks for having me. Always so fun to hang out with you.
Jared Correia: No, this is cool, same. Now, that’ll be the end of the show. So, for those of you listening in Climax, Minnesota, I know you’re out there, that’s a real place and I’m sure you’re super excited. Our Spotify playlist for this week’s show covers songs about renewal in springtime. Yes, I know the spring is over. Don’t harsh my buzz, please. So, listen up and breathe it in. Our guest today has been Jess Birken of the Birken Law Office. For more information about Jess and Birken Law, go to birkenlaw.com. That’s B-I-R-K-E-N law dot com. And for more on Jess’ tips on running a law practice, you can become her legal tech pan pill for free. Just go to hackyourpractice.lawyer and sign up and you’ll get her thoughts in your inbox on a regular basis. Unfortunately, we’ve run out of time. So, we won’t be able to get to my harpsichord rendition of Dueling Banjos, but don’t worry, I’ll get you a real treat soon. I’ll bone up on the pan flute and roll out Chariots of Fire for you all. It’s going to be a Zamfir fever dream. Now, I’ll do it for another episode of the Legal Toolkit podcast, where we attend all the pipe organ concerts at all the public parks.
[Music]
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Legal Toolkit highlights services, ideas, and programs that will improve lawyers' practices and workflow.