Sounding as Classy as Jared; the Upside of Single-Provider Legal Tech; and A Correia Family History Rump Roast

Episode Notes

Transcript

Legal Toolkit

Sounding as Classy as Jared; the Upside of Single-Provider Legal Tech; and A Correia Family History Rump Roast

01/26/2021

[Music]

Jared Correia: Hello friends and welcome back to another edition of the Legal Toolkit podcast. The award-winning Legal Toolkit podcast only on the Legal Talk Network. Twice a month, we’re delivering law practice management tips and tricks directly to your earholes. My name which hasn’t changed is Jared Correia and because Peter Tomarken was unavailable, I’m your show host today. I’m the CEO of Red Cave Law Firm Consulting, a business management consulting service for attorneys. Find us online at www.redcavelegal.com. I’m the COO of Gideon Software, Inc. We built chatbots so law firms can convert more leads. You can find out more about Gideon at www.gideon.legal. Before we get rolling, I’d like to take a moment as I always do to thank my mom for listening to every episode, thanks, mom.

I’d also like to thank our sponsors. They’re the reasons you’re listening to the show right now. We would like to thank Alert Communications for sponsoring this podcast. If any law firm is looking for call, intake or retainer services available 24/7, 365, just call (866) 827-5568. Scorpion is the leading provider of marketing solutions for the legal industry with nearly 20 years of experience serving attorneys, Scorpion can help grow your practice. Learn more at www.scorpionlegal.com. TimeSolv is the number one web-based time and billing software for lawyers. Providing solutions since 1999,TimeSolv provides the most comprehensive billing features for law firms, big and small, www.timesolv.com.

Now, you’re probably thinking, “Jared, you’re the host of a highly successful podcast, super important lawyer. So, my children seem to think and you do all that and you still sound so damn good on the show. How do you do it?” It’s a great question. And the fact of the matter is I have very little to do with any of what you hear. I’m merely the ear candy. Credit to the sound on this show goes to our tremendous producing and engineering team. Evan Dicharry, who’s the show producer, Adam Lockwood, the sound engineer.  And this goes back to the leadership team at Legal Talk Network, Laurence Colletti, Adam Camras, Trent Carlyle. Folks, I’ve worked with three years, they do a great job making me sound good. I actually sound terrible in real life, but I know what you’re thinking. What if I wanted to create some audio for the web if I want them in my own podcast? What if I wanted to do videos that sounded crystal clear? I can’t afford such a high-quality crack team and it’s probably true. Big and still sound great.

Now, if you look at the way modern businesses and by modern, I mean in the last like nine months or so or conducting themselves, everything’s done online, you have Zoom fatigue yet, I had Zoom fatigue in 2012. So it’s more important than ever since everybody’s on video conferencing meetings these days to sound really great. If you think about what you would do when you are marketing in person like you did previously for your law firm generating those referrals before you went to a cocktail party you dress up, take a shower, comb your hair, pack some business cards, things I haven’t done in nine months. Well, as regularly, I have showered in the past nine months.

So why don’t you take the same care to impress those you meet online? So, let’s talk about some things that you can do to improve your audio for video conferences, and then maybe I’ll dabble in a little bit of site as well. How can you improve what people see on those video conferences? So if you’re on these calls all day one easy fix you can make is to get a good microphone. I’m speaking to you right now on a Shure microphone. I also like — this company called Blue Snowball, that’s a good one too. And if you’re doing videos you might want to get like a little lapel mic that attaches to your shirt so it can be closer to your mouth and so that you can gesticulate a little bit more. You got a big standalone microphone like I have; I can’t move around too much, right? But that’s going to improve your sound quality tremendously on any conference call you have and if your sound quality improves, you look more impressive to people that can actually hear what you say. It’s a good deal. And if you had a good mic, some noise canceling comes into play there as well. It’s going to eliminate some of that background noises probably going on in your house right now. It’s a pandemic, kids are crawling around everywhere. A lot of noise, right?

(00:05:04)

Another thing you can do to add to your own personal comfort is noise canceling headphones and headphones are pretty cheap, right? So if you’re geared up for your conference call, you’ve got your mic, you’ve got your noise-cancelling headphones. I like Sony. You’re in your own little world. Add to that an app like Krisp that cancels background noise both on your side and on the other party side, this is a great little application and it’s really cheap. It’s going to block out that background noise that you get on your communication apps. So if my kids are being wild in the background not that my kids would ever do that or if somebody’s dog is barking on the other side of the conference call, I don’t have to hear.

Now, that’s just audio production, right? Everything I talked about here is going to cost you short, short money. It’s going to be a blip on the radar and then a year where people are traveling less than they ever have before, it’ll help to get some of those business expenses in play, right? 2021, I got news for you, you’re not going to be traveling much just like you were in 2020. 2022, well, hopefully the lid is off at that point. If you’re recording audio, it’s different thing. Let’s say you want to watch a podcast like this one and why wouldn’t you everybody’s got a podcast now, right? You could use something like Zencastr without the ER then just the TR for recording audio. Audacity is another great free tool for recording audio and editing audio tracks as well. But it’s not just for straight audio recording, right? You’ve got some stuff that you can use for video recording as well. So if you’ve got a Zoom account, you’ve got a good sound, you got the background noise limited, you got your headphones on, you can record that and that’s a really tight presentation.

So in terms of the Zoom meetings that you’re looking at right like in addition to ramping up your audio components. Why not also rack up an online background, right? You’re working in the kitchen maybe you’re working in the basement, get a professional background done, make it branded so that you’re selling yourself every time somebody is looking at you on the video conference and how often are people looking at you on a video conference right now. When I do video conferences, I get a little picture of Rick Pitino behind me, which is mostly for the irony because Rick Pitino is horrible on many levels, destroy the Celtics in the mid-90s. Not a Rick Pitino fan. But if you’re into non-ironic background applications, you can find those as well.

So if there was ever a time to splurge on some audio, some video features that are going to make you look better online and you’re doing meetings all day and you’re not networking online, it’s worth the effort and time to do that.

[Music]

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Okay. It’s about time to get to the cheese and bacon in the middle of this KFC double down sandwich trademark circular. Let’s interview our guest. My guest today, the one and only Sarah Schaaf who is the general manager of the payment’s division at Paradigm. What’s Paradigm? You may ask. You may be saying to yourself, “Sarah Schaaf is the CEO of Headnote” Sarah, what happened?

Sarah Schaaf: Hey, Jared, great to get to be here again. All good questions, as usual. So Paradigm is the entity formerly known as ASG LegalTech, which is in our opinion, the leading company in the legal text based that offers different platforms that are designed to meet the unique needs of every unique law firm because we realized that no two firms are created the same.

Jared Correia: Correct.

Sarah Schaaf: And that’s exactly correct. You are also correct. I am the former CEO of Headnote and one of the co-founders. Headnote was acquired by Paradigm earlier. Well, not this year, late last year.

(00:10:05)

Jared Correia: Because we’re now in 2021, which is great, right?

Sarah Schaaf: I guess, yeah.

Jared Correia: That’s a couple blips.

Sarah Schaaf: Remains to be seen.

Jared Correia: So Headnote was acquired.

Sarah Schaaf: That’s right.

Jared Correia: You’re running payments essentially at Paradigm. And Paradigm was formerly ASG. That was a rebrand they recently did if I’m correct, right?

Sarah Schaaf: That’s right. Yeah, we recently rebranded as Paradigm. So Paradigm is really the umbrella under which PracticePanther, Bill4Time, MerusCase and Headnote, all exist. We serve over 40,000 attorneys. We have a team of over a hundred employees and we have a united leadership team. That’s a really big differentiators that unlike any other company in the legal industry, we have the same leadership team that works across all the platforms of which I’m happy and honored to serve on and we can use all of the learnings and the knowledge we get from things that we do in different platforms and leverage that to make those improvements across our platforms and bring more value to more lawyers faster.

Jared Correia: I like how you used learnings there. It’s kind of old school.

Sarah Schaaf: Thank you.

Jared Correia: I like how you dropped that in. I mean that may sound like an advertisement but in all honesty like there’s been a lot of transactions taking place in LegalTech lately. It’s hard to keep up with all this so I think when people are listening like it’s good to get centered. I’ve never seen as many acquisitions there have occurred recently. The pandemic money is out there and it’s real.

Sarah Schaaf: I mean, you nailed it and I listened recently to your podcast with Bob Ambrogi, who I know is that a good friend of both of ours and loved your conversation about that and his thoughts too. I mean, there’s just a lot of activity. It’s been really interesting to watch. I think especially in the second half of last year. A second half of the previous year which you and I were together at right around the time that like the Clio investment was coming in and rumors about some other companies. So it’s been a really active year for the industry and the sector. In general, really active year and a half.

Jared Correia: Yeah. Most active ever by like a wide margin.

Sarah Schaaf: Fascinating, fascinating and I have tons of thoughts about why that’s happening, but yeah, it’s hard to deny at this point.

Jared Correia: I want to talk to you about a very specific notion related to this, right? So like I don’t know who first coined this phrase. I’ve heard like Jack Newton say it before like operating system for legal, right? So there’s this whole idea there is like what a lawyers’ want? Is it better to have like a baseline tool like a software company that’s just going to integrate with everything, kind of like a salesforce model which is kind of like Clio is done or is it better to have like a suite of products that work together which is going to be the operating system for like everything you need in your law firm? I think you come down on one side of that argument and I’m interested to know like why you feel that way.

Sarah Schaaf: Yeah. I mean, again a great question. So I think the kind of salesforce model I kind of think of it as like that wheel and spoke, right? So you have the spoke, the kind of operating system that you can then choose as these are all the different integration path you want. So you can choose your own adventure, customize it and that sounds really great and that was a really big trend the past couple of years in technology in general and SAS, but especially in legal. And frankly, I think what we’re finding is that at least from the users’ perspective as somebody who’s in the lawyer myself and its use these platforms, it can get very confusing, you basically are customizing a system to a point where like only you know how to really work it and so if you are in a position where all of a sudden one of your integrations don’t work or there’s something going on with one of those integration partners, you can’t go to your operating systems support team. You can actually get the answers you need. You’re now like you’re using multiple teams, you’re paying multiple SAS fees potentially to those different integrations, have data in different places.

And frankly, you’re depending on your operating system continuing to invest in that integration, right? Like they’re going to continue to maintain it, they’re going to have a relationship like they cut that integration off and suddenly your systems don’t talk anymore. So I think it’s a little bit for me confusing and a little overwhelming just the amount of choices and how to manage it once you figure out how to put it together and I think a lot of people have felt like that and so the trend we’re seeing now is kind of a move in the other direction which is like, can I actually have things exist under one roof? I can get more value out of data if it’s actually shared and accessible to me in one place. I can cut the amount of time and headache I have to deal with if I can get a one team and so the Paradigm model is not so much like “hey, you should use pieces of all of these platforms as a law firm.” It’s like “you’re a law firm, you’re unique, you do not have the needs of a law firm that’s next door.”

(00:15:04)

We want to offer you an operating system that fits your unique needs, we have three of those depending on if you’re Cloud-based, midsize firm, if you’re more of an enterprise level firm and you really need time tracking and accounting, that’s a great Bill4Time, MerusCase, PracticePanthers, you know the go to Cloud-based practice management solution. MerusCase is especially good for workers’ comp attorneys and certain kinds of specialty areas that really understand that and then all of those are either currently or will have in-house all in one payments powered by Headnote.

So your data is all going to live within that system and that gives us the ability to give you really cool insights about your firm. And that’s really the idea is like we want to give you a unique solution for your firm, but we don’t want to make you go to multiple teams and have to like deal with how to make it all work together.

Jared Correia: Right. That makes sense. I got analogies for days. So let this makes me think of is like right you put together a nice puzzle and then you can’t find the one piece. We are always using like a single puzzle piece in my house and it’s like the puzzle just doesn’t look the same. Like, where’s the tiger’s nose?

Sarah Schaaf: There’s no satisfaction.

Jared Correia: Right. It’s also kind of like when people buy like multifunction machines, right and ideas like you got scanner, printer, fax, because lawyers still use this. And then like that machine breaks and like you don’t just lose like your scanner, you’ll lose everything. I get what you’re saying here but like one of the thing that’s interesting is that you brought up a couple different points that I think are relevant. Well, more than two, but I’m going to focus on two like what is this notion of like how overwhelming it is? I get so many attorneys who talk to me and they’re like I had to call you because I don’t know what software to choose because it appears as if I have 800 choices. So it seems to me therefore some attorneys there where be comfort in going to one provider and saying I need these five components. Can you put that together for me? So that sounds like an advantage for you and have you seen that be the case with respect to the attorneys you’re talking to now in your new position?

Sarah Schaaf: Definitely. I mean, I think what you’re talking about is happens to me all the time. I live in the Bay Area and I’m a very proud technologist. I like to be an early adopter of technology and very active out here in the entrepreneurial community. So I love product and everything related to it. I get so overwhelmed not even legal tech related to just when you’re trying to choose like anything to use in your daily life these days. There are so many options and they can, they can talk to this, they can talk to that and I’m like, I have a tendency to kind of to zone out and kind of go back to the old way of like can I have three choices? I just choose from those. That sounds more comforting and I think that’s what we’re all dealing. I mean, frankly let’s look at the obvious over the past year like we’re overwhelmed like it’s overwhelming times between the amount of things that we’re taking in on the news and the pandemic and like it is sensory overload. Let’s pull that opportunities to feel overwhelmed.

Jared Correia: Yeah, I can’t say I’ve enjoyed the past year in terms of that but the other thing you brought up was like this data acquisition. So I’m like a big advocate of like data analytics. Law firms have all this data, they despondently don’t use it. So like aggregating data maybe not in one software, but with one provider, I mean, 10 years ago that was super scary for attorneys because there’s like, “Where’s my data?” “Who owns the data?”

Sarah Schaaf: What’s the Cloud? That’s sounds scary.

Jared Correia: I think we’ve moved past that hopefully.

Sarah Schaaf: I hope so.

Jared Correia: So now it’s time to start leveraging the data. So you clearly see that as a value proposition like why is that important and what does it look like in the future?

Sarah Schaaf: Huge. So for me, that’s one of the things I’m most passionate about and it’s not just data, it’s like as a lawyer who went to law school practice law, you know as a litigator I went in house and saw it was like in that aspect like they never once teach us about business management. Like there’s we do business law. I had to take that class but like no one ever taught me about how to actually put together a budget and like what’s profitability really mean?

Jared Correia: I can’t tell you how many like solo attorney started up and the end of the year they’re like, “oh, I have to pay taxes?” Yeah, you have to pay taxes.

Sarah Schaaf: Yeah. That’s income and like basic spreadsheet management. Man, I would kill for an Excel class in a law school. Like we kind of glaze over when we see that but then you get out in the real world and like that’s the stuff you do and we’re all at some point going to probably dip our toe in that pool and give it a try doing our own thing. No one knows what they’re doing. So for me, the thing I’m most passionate about as an attorney myself who went into technology at the child of two attorneys who are not — who are brilliant and also not business people necessarily they adapted but they were not necessarily out of the box like that I want us to be able to give attorney’s real usable data in front of them like giving you access to reports and you still have to go and dig it out is one thing and that’s at least part of the way there but actually presenting the data to you in a way where you can easily see profitability based off of billables versus collected amounts.

(00:20:20)

What was some of the time periods and actually take those and put it together to tell you like, “hey, this practice area is actually your best. This one’s your best, the one you should be putting more bets on.” Understanding that same thing on a more granular level of billable attorney, which office like these things if we had access to those as lawyers, we would make way different decisions as business people. We don’t have easy access to it and frankly, I think we’ve been underestimated like by technology companies in the past because they didn’t think that we as lawyers could handle it or would want it but it’s like “we’re smart people, we understand all these things like if you just tell us, if we just learn what an LTV is like the lifetime value of a customer and how that should compare to the cost you’re paying to obtain that customer attack. Lawyers actually love that stuff once they learn about it.

Jared Correia: I think so, too.

Sarah Schaaf: And more and more than they did even a couple of years ago when you’re a little bit more afraid of some of those acronyms.

Jared Correia: Right. But that example you give which is a very simple example like what practice areas is the most profitable for you. Like whenever I get a consulting client that I taught to like one of the first things I asked him is like, where do you make your money? Like, let’s break down your practice mix and what is the most profitable just tell me.

Sarah Schaaf: What’s the most common answer to that question?

Jared Correia: The common answer is wrong because they take something — now, they tell me and then I’m like, okay, let’s run a report on your system and inevitably it’s like, I actually don’t make as much money doing that as I thought or this practice is trending up. So database decision-making is certainly key for law firm. I hope lawyers start to do more of that.

Sarah Schaaf: I think it’s critical and I really do think it’s up to technologists to make that kind of product for the users and showed them so we only know what we don’t know and that kind of goes back to just tying it all together with one of the Paradigm. One of the reasons I was so excited to join Paradigm with the Headnote team is that they have the ability unlike any other provider and legal to actually have that data in one place. So even if you’re using something that has a wheel and spoke you might have data that’s in your CRM that’s integrated with your operating system, that doesn’t mean your operating system is going to have access to that data to turn it into a usable report. Your payment integration that is managed by a third party like what good is all of your like receivable and billable info if you don’t actually be able to match it up with what you actually collected. It’s like —

Jared Correia: Right. There’s data capture issues. You got to put in the right fields, you going to generate the right reports.

Sarah Schaaf: And stick it together.

Jared Correia: Yeah, but it’s doable if you’ve got the data in the right place in the team that’s dedicated to that. The way I view it as like I think a lot of attorneys look at data and they’re like big data like they’ve got a Facebook problem. Spoiler alert. You don’t have a Facebook problem. You’ve got a small set of data and it’s just leveraging that. One more thing I want to ask you about before finish up this segment is — so you’ve got some tech savvy attorneys out there who like the big shiny next thing like these are the kind of folks were like new iPhone comes out you would line up at the Apple Store or at least you used to.

Sarah Schaaf: These are the attorneys asking all the time about if you have Zapier connection and the other attorneys are like what is Zapier?

Jared Correia: So in terms of those attorneys, like if you’re telling me and I’m that attorney and it’s like I get everything in one place now, I got serious Fomo, right? I’m like what if there’s this great software product that comes out and I can’t use it. Now, what do you say that people who would have that objection to this whole concept of an operating system?

Sarah Schaaf: I would say show me exactly what that is and that is going to be front and center on the road map if we done already offer it, you know. Again, part of it for us is bringing that stuff in house gives us so much more control, right? So again, it’s like if you are using one of those third parties or provider that it’s third-party, you know integrations and you say like God I really wish that I could get this feature like oh, I really wish I could get more reporting or the surcharge or something like that on my payments. I’m going to go to my provider and tell them I want that they’re going to say well you should go to your — go to the third-party integration partner and tell them you want that. You’re now going to them and like they are not going to — there’s no reason for them to prioritize all of those individual requests for us by bringing these things in house. We can actually stay across our platforms we are hearing that these are the biggest things that people need and want and we can rearrange our roadmap to make that happen or decide how to prioritize based on user feedback and you’re not going to get that ability to actually influence some of those features with stitching together system with all kinds of providers.

(00:25:03)

Jared Correia: Right. I guess for the data question writ large right if like lawyers can make decisions because they have more data access so can the company that has more data access.

Sarah Schaaf: Exactly. Exactly.

Jared Correia: Cool. Hey, this is a good talk. Sarah is coming back. This is Sarah Schaaf of Paradigm who’s our guest today. We’ll take one final sponsor break before we do that so you can hear more about what our sponsors can do for your law practice. Then stay tuned for the Rump Roast. It’s even more supple than the roast beast.

[Music]

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Welcome back everyone to the rear end of the Legal Toolkit, the Rump Roast. It’s a grab bag of short form topics of my choosing. Sarah, we are going to get a little cray today. Are you ready?

Sarah Schaaf: I’m born ready.

Jared Correia: Okay. So as you may know as you reference there’s currently a pandemic ongoing, have you heard about this?

Sarah Schaaf: I’ve heard something about it.

Jared Correia: Fun times, good times. Americans everywhere sitting at home, eating sleeves of Oreos, drinking heavily. So I want to ask you because I feel like you would have a good answer for this. What is your favorite pandemic cocktail? Do you have one?

Sarah Schaaf: Of course, I do.

Jared Correia: I thought so just why I’m asking.

Sarah Schaaf: Right. Yeah. What I got really into especially for the summer is I lived in California where I can get really warm. This is good all year round is something I won’t lie, I was drinking more than usual.

Jared Correia: You’re in a safe phase right now.

Sarah Schaaf: I figure out how to be in just less calories but still be able to drink. So I made something probably other people have to called Sarah sparkling Margarita.

Jared Correia: Oh wait, you’ve named it after yourself? Amazing.

Sarah Schaaf: Yeah, I did. I mean, who else and so it is a high-end brand of tequila because you want to taste it and do a few fingers, full glass ice, few fingers of good tequila, and then fresh lime juice and Agave like squeeze that in there or pro tip just gets a margarita mix pour that in there like one of the kinds that doesn’t have high fructose corn syrup.

Jared Correia: I love the detail you’re going into here. This is what I was hoping would happen.

Sarah Schaaf: And then you take a sparkling beverage and you do about a third or two-thirds of it. I got really into the Coconut Lacroix and it was like the coco Rita, it kind of taste like if you got sunscreen in your Margarita on vacation, which it turns out is really good.

Jared Correia: Oh, really? Because I think that was sound nasty but was actually good. Okay.

Sarah Schaaf: So, you basically do a lot of tequila a little bit of the Agave lime or mix, and then like a lot of the sparkling water — flavored sparkling water and you have a really delicious beverage that is actually not too bad for you.

Jared Correia: That sounds really good. And what did you call that again?

Sarah Schaaf: I called it with the use of the coconut, I called it a Coca Rita. But if you just do a regular, it’s just Sarah’s sparkling Margarita.

Jared Correia: Sarah’s sparkling Margarita. I think we’re going to put that recipe in to the show notes. So everybody across the country will now be (00:28:33) with Sarah’s sparkling Margarita. So I got a special treat for you.

Sarah Schaaf: Okay.

Jared Correia: We’re going to do a two-part Rump Roast today. I’m launching a new segment with you because I feel like you can handle it. So I’m calling this segment cock-and-bull stories. Here’s how it’s going to go. I’m going to tell you a story and your job is to identify whether I’m making it up or if it’s a real story about my family. Are you ready?

Sarah Schaaf: I was born ready, Jared.

Jared Correia: Yes. Okay. So note that I’ve changed the names to protect the sort of innocent. Story number one, you can tell me if this is true or false. My great-great uncle, Rembert lived in the woods outside of town in the 1930s. When his niece was going to get married, the rest of my family dragged him out of the woods, put him in a bucket and gave him a bath so he could get ready for the wedding. He hadn’t had a bath and so long that afterwards his fingernails and toenails all fell off. Is that a true story about my family or am I making it up?

Sarah Schaaf: Did you say great or great-great?

Jared Correia: Great-great.

Sarah Schaaf: Incorrect. Not true.

Jared Correia: It is true, that’s a true story about my family.

Sarah Schaaf: So, wait. The nails fell out?

Jared Correia: They fell off. He hadn’t taken a bath like a long time. They get better from here and we’re only — like I’m not starting out the craziest stories. Okay, here we go.

Sarah Schaaf: Okay, great.

(00:30:04)

Jared Correia: Which may or may not be true. I also very creative. Story number two. Are you ready for story number two? My grandfather who will call Abednego created a makeshift zoo in his backyard. So he was kind of like the tiger king before there was a tiger king and he wants to capture a lynx, which if you don’t know is a medium-sized woodland wild cat in Northeast. And so, he kept it in a cage next to his peacocks. Is that a true story or am I making it up?

Sarah Schaaf: I feel like it’s true.

Jared Correia: It is true. Yes.

Sarah Schaaf: Oh my God. How does one catch a lynx? Like without getting —

Jared Correia: Grandson does not ask? Grandson just walks very quietly through the backyard.

Sarah Schaaf: Especial kind of person who sees a lynx and says I want to catch that thing.

Jared Correia: My great father was insane.

Sarah Schaaf: I could run as fast as I could.

Jared Correia: We had health inspectors at the house a lot.

Sarah Schaaf: I’m sure you did.

Jared Correia: It was not good. There are many pines in Lancaster.

Sarah Schaaf: Probably a lot of violation just thinking all of that.

Jared Correia: It’s not every day that people are like, “oh, hey, I go a lynx in the backyard.”

Sarah Schaaf: Did he charge people to come and see it?

Jared Correia: No. It was free.

Sarah Schaaf: Well, we could work on that. I think we could probably turn a profit on that.

Jared Correia: He was kind hearted and psychopath. Anyway, story number three. Are prepare for story number three?

Sarah Schaaf: No. I’m not, but let’s do it anyway.

Jared Correia: All right, we’re going to have to determine whether it’s true or false. My father, brother and I were at a family reunion, three of us went up to the second-floor bar to play pool.

Sarah Schaaf: Where was the family reunion?

Jared Correia: In the story? Let’s say it’s in Massachusetts.

Sarah Schaaf: Okay.

Jared Correia: So, as we’re getting cues and sticks and about to rack the balls, the bartender says you might not want to play on that pool table, I had sex with your great-aunt on it last night.  True or false.

Sarah Schaaf: Okay. I’m going to say false because you hesitated on where it was. But also, is it a riddle and the bartender’s really your great uncle?

Jared Correia: All good questions. That story is actually true. No, the bartender was not my great-uncle.

Sarah Schaaf: Oh my god, did you get the back story?

Jared Correia: It was maybe the grossest moment of my life and I really didn’t want the back story. This is not like my great-aunt was probably like 75 at that point and still getting some. So look like — congrats to her but like I will tell you, we definitely moved to the next pool table.

Sarah Schaaf: I would say so and then probably, burned the memory as far as you could out of your brain. That is a hard one.

Jared Correia: I moved to the next pool table, finish our game, lit myself on fire, went on on my business.

Sarah Schaaf: Right, exactly. When you just put chemicals to my eyeballs and just went off my day.

Jared Correia: The moral of the story is that all of those events are actually happened in my family. So just how crazy my family is.

Sarah Schaaf: That is a treasure trove.

Jared Correia: This is only scraping the surface.

Sarah Schaaf: I would imagine.

Jared Correia: This is like the hard part on top of the creme brulee.

Sarah Schaaf: You’re not even thinking of the things that you actually tried to forget.

Jared Correia: Some of those memories are just suppressed.

Sarah Schaaf: Yes. Exactly. Just wait until those come out.

Jared Correia: So, I think this is a good stopping point. I think I should stop now. Sarah, thank you for being on the show. You’re amazing, you’re a great score.

Sarah Schaaf: It is my honor as always, Jared.

Jared Correia: People have a cocktail, they get to learn a little bit about the career family history. Before we go, can you tell everybody again who you are, what you do and how they can reach out to Paradigm if they would like.

Sarah Schaaf: Absolutely. I am Sarah Schaaf, I am the general manager of the payments division for Paradigm. We are revolutionizing payments and financial services for the entire legal industry and we are the home to PracticePanther, Bill4Time, MerusCase and Headnote and you can learn more about this at joinparadigm.com.

Jared Correia: Hi, everybody. Go to joinparadigm.com. Check it out and that’ll do it for another episode of the Legal Toolkit podcast where we work 60 percent of the time every time

[Music]

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