Tom Lambotte is currently the CEO of GlobalMac IT. Before founding GlobalMac IT, he studied Business Economics at the...
Jared D. Correia, Esq. is the CEO of Red Cave Law Firm Consulting, which offers subscription-based law firm business...
Apple computers are commonly regarded as easy to use and relatively virus-free, so why do you need IT support in a Mac-based law firm? In this episode of Legal Toolkit, host Jared Correia talks to Tom Lambotte about best practices for Mac usage and security in the legal industry. They discuss the ways Mac- and PC-based firms differ and share how firms can develop technology strategies that reduce risk, create stability, and increase productivity. Tom also talks about his upcoming projects that aim to create resources for small firms and DIY lawyers who want to bring the world of Apple into their law firms.
Tom Lambotte is the CEO and founder of GlobalMac IT.
Learn the 9 Mistakes to Avoid in Your Law Firm at Global Mac IT
The Legal Toolkit
Macs in Law: IT Support for the Mac-Based Law Firm
Intro: Welcome to Legal Toolkit, bringing you the latest legal trends and business initiatives to help you manage your law firm, with your host Jared Correia. You are listening to Legal Talk Network.
Jared Correia: Welcome to another episode of the award-winning Legal Toolkit Podcast here on Legal Talk Network. If you are looking for a new cure for bunions, actually you should probably just keep that to yourself.
If you are a returning listener, welcome back. If you are a first-time listener, hopefully you will become a longtime listener. And if you are Winston Zeddemore, I always appreciated your ghostbusting skill.
As always, I am your show host Jared Correia, and in addition to casting this pod, I am the CEO of Red Cave Law Firm Consulting, which offers subscription-based law practice management consulting services for law firms, bar associations and legal vendors. Check us out at redcavelegal.com.
I’m also the COO of Gideon Software, Inc., which offers chatbots, a first to market Chatbot Builder and predictive analytics created specifically for law firms. Find out more at www.gideon.legal.
You can listen to my other, other podcast, The Lobby List, a family travel show I host with my wife Jessica on iTunes. So subscribe, rate, and comment, because I don’t have enough to do, hosting another podcast seemed like a logical choice.
But here on The Legal Toolkit we provide you twice each month with a new tool to add to your own legal toolkit, so that your practices will become more and more like best practices.
So in this episode we are going to be talking about Macs in the Law. But before I introduce today’s guest, let’s take a moment to thank our sponsors.
Answer 1 is a leading virtual receptionist and answering services provider for lawyers. You can find out more by giving them a call at 800-Answer-1 or online at www.answer1.com. That’s www.answer1.com.
Scorpion crushes the standard for law firm online marketing with proven campaign strategies to get attorneys better cases from the Internet. Partner with Scorpion to get an award-winning website and ROI positive marketing programs today. Visit scorpionlegal.com/podcast.
We would like to thank our sponsor, Thomson Reuters Firm Central, cloud-based legal practice management that streamlines your day and automates non-billable administrative tasks, so you can accomplish more with less.
TimeSolv is the number one web-based time and billing software for lawyers. Providing solutions since 1999, TimeSolv provides the most comprehensive billing features for law firms, big and small, www.timesolv.com.
And my guest today is Tom Lambotte, who is the CEO and founder of GlobalMac IT. GlobalMac IT is a largest and fastest growing managed service provider in the world for small to medium high growth Mac based law firms. He is the author of ‘Hassle-Free Mac IT Support for Law Firms’, ‘Legal Boost: Big Profits Through an IT Transformation’, and Macs in Law: the Definitive Guide for the Mac-Curious, Windows-Using Attorney’.
Tom is a highly sought after speaker at many industry events such as ABA TECHSHOW and MacTrack Legal. Tom has been published in Law Practice Today, Law Practice Magazine, The Mac Lawyer, and Attorney at Work.
So, if you are in legal circles and you’re a Mac person he is your guy.
Welcome to the big show, Tom.
Tom Lambotte: Hi Jared, thanks for having me. I am excited to be here.
Jared Correia: So it’s a travesty that I have not yet had you on the show. I have been doing this for like 10 years and I don’t know what happened, so my apologies.
Tom Lambotte: It’s never too late to redeem yourself.
Jared Correia: All right, well I 00:03:43 tried to do. All right, let’s start off like talking about your family life, which is kind of wild, right. You have four kids and two bulldogs, and this is amazing to me, like kids I can handle, but kids and dogs are little much. So can you tell me as an outside observer who is little concerned, what’s harder to manage, the kids or the dogs?
Tom Lambotte: Well, my eldest Bulldog is turning 13 in a few months, which is ancient in bulldog years. He’s old, he’s grumpy, he’s deaf now. So any time he is around the kids he growls. He’s literally sectioned off from the kids all day long, so that’s a constant stress. Bonus for him is he gets to be the office mascot, so he gets to come to work with me.
Jared Correia: Oh nice.
Tom Lambotte: That being said, the kids win hands down, they are nonstop. I have been wanting to get a T-shirt that says, yes, good observation, they are a handful. Good job Captain Obvious. If I had a quarter every time wow, you have got your hands full, wow. You are really observant. No, they are great, I love them, they are blast, but they are definitely harder than the dogs.
Jared Correia: And that would have probably sufficed as an answer for this question as well, but that’s cool to take your dog to work days like every day at your office?
Tom Lambotte: Yes, yes when I go — I go in two to three days a week and I work from home the rest of the time.
Jared Correia: Oh nice. All right, so let’s talk about Macs in law, because that’s why we are here. So Macs in law office has been a thing for a long time. I have been doing consulting for like 12 years or so and I always remember this being a topic of discussion.
But Macs have actually started to become used more regularly in law practice and I think this is a trend that continues. And I think a lot of people talk about that anecdotally. So let me ask you like why do you believe that from an anecdotal standpoint and then are there stats that actually like backup that assumption?
Tom Lambotte: Yes, I do believe that to be true. The stats do back it up. So I have got some both real-world evidence as well as small kind of finger in the wind kind of stuff. So here are some fun numbers.
So according to the 2018 Legal Technology Survey Report, 14% of solo attorneys reported using macOS as their primary computer operating system, and 9% of the firms with two to nine lawyers on staff, right.
So if we look at the numbers, there is 1.3 million attorneys according to 2016 US lawyer demographics. Three quarters of those are in private practice, so that’s just under a million. 49% of those are solos, okay, and then 14% of the solos using Macs is about 67,000 Solo Mac using attorneys. And then out of the 20% that are in private practice in firms with two to nine lawyers, 9% of that — I know it’s a little confusing, especially with the podcast.
Jared Correia: I am enjoying this.
Tom Lambotte: But there are 17,550 lawyers on Macs with two to nine lawyers, okay. So, bottom line 67,000 solo attorneys using Macs, estimated 17,000 attorneys in firms with two to nine attorneys, okay.
So you are not alone, those numbers are likely skewed, right, I mean who is most likely to respond to a technology survey, kind of tech savvy attorneys, right. But still either way, you’re not alone.
And then my non-official finger in the air stats, Brad Stumpp, who is our Training and Development Specialist on my team, he is invited twice a year to support the bar applicants taking the exam, and he provides IT help. So he’s got a lot of free time during the day. So he’s gotten into the habit of counting Macs, okay, sleepy people count sheep, Mac nerds count Macs.
So the most recent group — it was actually a smaller group, that’s came in 50% of people taking the bar using Macs, while all of his prior tests have been right around 64%, okay. So that’s a big chunk of people coming out of law school taking the bar that are already using Macs. So if you take that along with the fact that it keeps getting easier to start up your own practice compared to just five years ago, even 10 years ago, I am confident that this trend is going to continue to go upward.
Nowadays the practice of law really doesn’t care what operating system you are using. Five years ago using a Mac was really for the diehard Mac users. They found a way to make it work, right. They didn’t have access to all the web-based solutions that are now available everywhere. Clio and Rocket Matter were only five years old back then. Accepting the cloud was still kind of a new cutting edge kind of thing. Now it’s a non-issue. So, I think it’s going to keep expanding.
Jared Correia: Yeah absolutely, that’s a great take on this. And I have two confessions to make. Confession number one is that I do count Macs from time to time. So whenever I do a presentation at law school versus a presentation for like the Bar Association, I am Mac counting at the law school and I will tell you, there’s like 90% for me of the students of law schools who are using Macs.
Tom Lambotte: There you go, I like that.
Jared Correia: Now confession number two is, I have never actually used a Mac, so please don’t hate me.
Tom Lambotte: I was just going to ask that and we could just finish early.
Jared Correia: All right everybody, this was fun.
Tom Lambotte: That’s a wrap.
Jared Correia: I have nothing against Mac, I just never used it. So, I do have an interest in people who use Mac so which is kind of weird thing to say, but it’s true, and I know a lot of attorneys who use Mac, so I kind of have some currency with it.
So let me ask you this, like I think from a non-Mac user, the impression that people get is that the reason you should use a Mac because it’s so easy to use and run, and there’s been this thing that people have said for years now, which is like oh Macs never get viruses and that kind of thing.
So because you make money, I am assuming that people actually do need IT support when they are using Macs, so what level of IT service does a Mac-based law firm require and like how does that differ from a firm that’s based on PCs?
Tom Lambotte: So it definitely depends largely on the size of the firm, right. So, firms with 10 or more people or at least on the trajectory for growth, right, to reach that size, have a level of complexity that requires professional IT services.
So when you have got six, seven, eight, nine, definitely above ten, when you’re keeping the management of technology in-house either as the managing partner who handles the IT as well or an office manager or a firm administrator, it simply doesn’t make sense. The other alternative is whoever the person that knows the most about technology ends up being the IT expert, okay.
Never mind that they went to law school, passed the bar and should be billing at 250 or 450 bucks an hour, when your printer breaks, that’s a person you interrupt. So the irony is that there is far too many areas that they need to be experts in and really understand in order to properly leverage the technology with their firm.
Okay, so the biggest expense for law firms is the cost of labor. So if you have got ten people on your team, and your payroll is at least half a million a year or something like that, you are spending 30, 40, 50,000 dollars per month on labor, but, if you don’t have efficient technology systems whether it’s for security, for backups, for maintenance, making sure that the root cause of issues gets fixed as opposed to the same issue coming up over and over and over again or having an office manager just do her best at keeping some duct tape and keeping it working, right, it just doesn’t make sense.
So whether it’s PCs or Macs, you have to have a technology strategy in place that first reduces your risk and stability issues and then has a continual process to go through and increase productivity. Okay, that’s the real job of technology.
A lot of people don’t get that mindset. They go oh, I need a computer because I have to type on Word and do emails, so I have a computer now I’m good and I’m there. But there is so much left on the table that’s never tapped into, if you don’t have the right IT provider, the right partner to do that.
Jared Correia: Now that’s so true. And one of my biggest pet peeves with law firms is when they’re like oh, we have like the new associate doing IT for us, like that’s such a colossal waste of time and money but so many law firms do it. That’s a good point you make on the security issue in terms of IT support and we’re going to talk about that after the break. So let’s take a break now go get a Kit Kat bar and here are some of the other things you should buy.
Advertiser: Is your firm experiencing missed calls, empty voicemail boxes, and potential clients you will never hear from again? Enter Answer 1 Virtual Receptionists. They are more than just an answering service. Answer 1 is available 24/7. They can even schedule appointments, respond to emails, integrate with Clio, and much more. Answer 1 helps make sure your clients have the experience they deserve. Give them a call yourself at 800-Answer-1 or visit them at answer1.com/podcast for a special offer.
Firm Central, cloud-based legal practice management software for solo and small firms, provides a single online location for all of the tools you need to manage client files and perform client work, and offers unrivaled integration with Westlaw. With Firm Central, you can securely store and organize documents and case files, manage time-tracking and billables, and collaborate with clients through a secure client portal from anywhere there is an Internet connection.
Jared Correia: Thanks for staying with us. I’m trying to fix the Lazy Susan, my wife has told me to do that but I’m back now. I’m here talking with Tom Lambotte of GlobalMac IT and we’re here podcasting about Macs in the law.
So as Tom referenced in his last answer, let’s take a turn towards system security. Nobody really likes to talk about it. People are kind of frightened by it, so what is the biggest security threat that Mac lawyers are not addressing?
Tom Lambotte: The biggest issue is that I’m a Mac and you Jared are a PC, sorry, that was a really bad joke. From a commercial, years ago, —
Jared Correia: I was going to say that. It took a moment to register.
Tom Lambotte: No.
Jared Correia: The PC is laying, I can’t believe you are naming the PC, all right, I’m over it. I am over it.
Tom Lambotte: But you admitted it, so that’s okay. The biggest issue is being far too lackadaisical towards security because they are on Macs, okay, and this is something I’ve been seeing for years and years. Most people will go oh, I’m on a Mac, we don’t — Macs don’t get viruses so I’m good.
Okay, it’s the same thinking process that I run into when I find a law firm who has been supported by a Windows IT company who met the law firm they said oh you have Macs, yeah, well Macs are computers, we support computers so we can support Macs and it’s just — it doesn’t make sense. And they always end up being let down but that’s different topic because we’re talking about security.
So the problem when they think oh, I don’t need to worry about viruses so I’m good and they don’t really take any — they don’t take further measures. The biggest threat with security is that the entire threat landscape has changed. Okay, the threats nowadays aren’t about viruses. It’s not just CryptoLocker. It’s not oh ha ha that attorney got hit by CryptoLocker that really sucks but I have a Mac, so I’m all good.
The majority of threats that are coming in are through the web, right. They are through third-party hosts being hacked and having a data breach and the password that you use, your one of three passwords that you have because everyone has three, right. They’ve got their one really lame easy password, then the bank one day said, hey you can’t use that one anymore, so they took the one really lame easy password and they added an exclamation mark at the end. And they’re like wow no one is ever going to get that.
And then another day, they had to create one that was a little more complex because they needed a number in there too so, it’s lame password exclamation mark 5.
Okay, so the problem is if you’re using that everywhere and then Netflix gets hacked and most people go, I don’t care if people hack Netflix and they know that I binge watch ‘Gilmore Girls’ that doesn’t matter. I don’t bother.
Jared Correia: I am not saying, I do that either.
Tom Lambotte: And but then what the criminals do they take the username, the email address, and the password and they put it for sale on the dark web. Criminals buy this and they use it to hack-in in an attempt to log in to all your other services. Okay, so email breaches are extremely common nowadays, and a lot of further damage starts through email, okay through being spoofed or phished, right or different terms you might have heard.
So you need to take proactive measures to protect yourself against that. You need to have some kind of DNS filtering service right that reduces the likelihood of being phished and blocking those websites. You need to do end-user training like hey, here’s how to spot a phishing email.
They are getting more and more and more advanced. It’s no longer the emails from your friend who’s hey I’m in Africa and I need $18 million or something bad is going to happen, right, written in broken English, I mean it’s written properly, the URL is like so many different things. They’re able to do really well. And so, if you’re at ease, and you’re like oh, we’re on Macs, we don’t have to worry about it but you’ve never taught your staff how to look out for these, you’re going to get hit.
It’s not a matter of the size of your firm. We see people having close calls very often. Just a week ago there was a CEO fraud really close call for one of our clients. Someone got into their email account. They sent — actually no, someone got into one of their vendor’s email accounts. They sent an email to the clients, they said hey, transfer the money to this bank number. Okay, fortunately they caught it.
But we’ve had many close calls like this. So it’s very easy and Mac users can get hit very easily just as much as Windows users. Okay, they don’t get viruses absolutely, but the threat is absolutely there.
Jared Correia: Yeah, that’s cool. That’s a good starting point for this and I do not binge watch ‘Gilmore Girls’ but I may binge watch ‘Fuller House’. So let’s leave that aside for now and let’s talk about how to solve this, right. So there are these threats out there, they’re kind of new-school threats which people may not be aware of, so how can Mac law firms protect themselves in this new environment?
Tom Lambotte: So that is a giant question in and of itself, I don’t know how you want me to answer it but I did plan ahead a little bit. It’s not a single answer, right to answer it all, just a quick little blurb on ourselves here. So, one thing I did we put together a free report okay that makes use of some of the latest technologies built into the Mac.
They can go to GlobalmacIt.com/9tips, so the number 9 tips okay, and if you want to go over there, we’ve got a whole bunch of tips of kind of security features that are built into your Mac and how you can kind of turn them all on and boom, you’ve got improved security.
Now, that definitely doesn’t cover everything. You want to use scanning software, security software on your Mac. You want to — we use Cisco Umbrella, which is kind of a DNS filter which automatically blocks phishing websites and known bad agents and different things like that. We use, we also have a product called Dark Web ID, which monitors the dark web proactively. So it scans 24/7 for your domain so let’s say redcavelegal.com if I’m correct there.
Jared Correia: Pretty good, yes.
Tom Lambotte: And anytime a new hit is found, it alerts you as soon as it happens, so it shows you the username and password that’s currently for sale on the dark web. You can go into your password manager or into your head and compare against your three passwords and go hey, is any one of those passwords something I use anywhere else. If it is, you go and change your password proactively right.
Just like if you found out that someone had a key to your house, you wouldn’t waste a lot of time, you’ll go and change all the door locks. So there’s things you can do proactively. Those are just a couple of different tips. The best way if you want in-depth play-by-play how to set them up and what to do on your Mac, again, go to GlobalmacIt.com/9tips.
Jared Correia: Yeah, check that out everybody. All right, this has been a good discussion so far thank you Tom. Now, while I think about who ultimately take the Iron Throne listen to these words from our sponsors.
Do you feel like your marketing efforts aren’t getting you the high value cases your firm deserves? For over 15 years, Scorpion has helped thousands of law firms, just like yours, to attract new cases and to grow their practices. As a Google Premier Partner and winner of Google’s Platform Innovator Award, Scorpion has the right resources and technology to aggressively market your law firm and to generate better cases from the Internet. For more information, visit scorpionlegal.com/podcast today.
Imagine billing day being the happiest day of the month instead of the day you dread. Nobody went to law school because they love drafting invoices for clients. At TimeSolv, our attorneys save on average over eight hours a month in billing work. That means more billable time and turning billing day into happy day. Learn more about how to get to your time and billing happy place at timesolv.com. That’s www.timesolv.com. Remember, that’s timesolv.com.
Jared Correia: Thanks for coming back again. Let’s get back to our conversation with Tom Lambotte of GlobalMac IT, who’s talking to me about Mac law firms, and let’s find out even more. But before we get to that, I have to say Tom has just revealed to me that he has an amazing Thomas the Tank Engine impression of the conductor, I believe. Their children shows I kind of try not to watch Thomas the Tank Engine, Kayu or two of them but I feel like this deserves to see the light of day, Tom.
It is the conductor. Is that? I am sorry.
Tom Lambotte: It is the conductor.
Jared Correia: Okay.
Tom Lambotte: When you have four kids, this train shows you have to watch over and over and over, so one of my impressions here is Thomas and Percy, you have caused confusion and delay. That kind of happens on every show, so yeah.
Jared Correia: I love that, that’s amazing. Have you ever seen the movie ‘Sing’ with like the singing animals?
Tom Lambotte: No.
Jared Correia: Oh man, all right, you got to see that one. Check that one out, I do an impression of the dad who’s in prison while his son is singing, an Elton John’s song, that is tremendous so.
Tom Lambotte: Go for it.
Jared Correia: We’ll get context, I’m going to yell into the microphone and Adam is going to kill me, but we’ll get some context. We’ll have you on again and then I will throw down on that.
Tom Lambotte: Deal.
Jared Correia: But that was a truly tremendous Thomas the Tank Engine conductor impression and I just want to leave that out there for people. All right, let’s talk about law and Macs again. So I’m wondering like how do you deal with DIY lawyers, who kind of like to handle their own stuff and I would guess it like knowing some folks in the Mac community that this is a highly prevalent thing for lawyers who use Macs.
So vendors, professionals, like you, how do you kind of breakthrough that area and I think this is kind of an important topic for lawyers as well because they’re more and more often now dealing with DIY clients, so like any tips you have on that would be great.
Tom Lambotte: Yeah, it’s funny. For years, the way I dealt with them as I said sorry can’t help you. I see that tongue-in-cheek but it’s true. As the company grew so we started the company 11 years ago, for the first few years, I was doing hourly consulting, working with anyone, primarily solo attorneys. As the business grew and expanded, we drew a team and so forth, moved into managed services.
May be 6-7 years ago we set a five user minimum. And then last year, we moved that up to 10 users. So essentially anyone with less than 10 users we weren’t able to support. So I said hey, I’m going to give you as much value on the call that we have, and I’m going to have to refer you to someone else that you could work with.
So essentially, I wasn’t able to do anything. The problem with do-it-yourself attorneys, I mean it makes sense that the large majority of Mac using attorneys are doing it themselves because the path for the majority is they leave big law or they’re at a point where they start up a new firm, they have Macs at home, they’re familiar with them, they work, they’re easy, they’re sick and tired of dealing with a blue screen of death, Patch Tuesday and IT departments having all kinds of issues all the time.
So they say hey, I’m going to set up my law firm on Macs. So it’s easy and so I don’t have to deal with IT people. That’s a lot of the kind of thinking that goes behind it.
The problem is then they start building a Rube Goldberg machine right, they get a piece of duct tape and some zip ties and they just do a patchwork of all this kind of stuff, which it works for them and it makes perfect sense inside their own head. But then once they start hiring, first, second, third person, it becomes more complex to manage.
So for years I wasn’t able to help them, I said hey, good luck you can go to MacTrack Legal, and get some tips, a great event but it’s more focused on specific solutions not as much as how to build a solid technology foundation for your law practice. So for a long time, I wasn’t able to help them at all.
Jared Correia: Got you. And you just recently you told me had like this eureka moment, this aha moment about DIY in the space. So tell everybody what do you realize, what’s going to eventually end up coming out of that?
Tom Lambotte: Yeah so this is – the podcast is Legal Toolkit, right?
Jared Correia: I think so, yes.
Tom Lambotte: It’s hey, give me a tool that I can add. So we haven’t talked about that. What hit me a few months ago is that there’s so many attorneys out there that want to do it right but they don’t have the guidance or the resources or the directions or the tools to do it. Specifically, I’m talking about the Mac using attorneys of course. And I’ve had a lot of calls over the years saying hey Tom, we’re starting a brand new law firm, I don’t know if you’ll work with us, but we’ve got two, three, four people and what should we do.
And for years, I had to just say hey, I’m sorry, I can’t work with you. And so my aha is that there’s so many do it yourself people — what I’m familiar with is the extreme of the do it yourself world. The resources out there that you find if you are a Mac using attorney and dig there is a MILO Google Group in my personal plane, it’s not extremely helpful. It’s a lot of old-school mindset about hey, how can we fix our six year old iMac and replace the hard drive in it and how can we save a few bucks on a printer and probably going to upset some people here, but I’m okay with that.
Jared Correia: No that’s about right.
Tom Lambotte: And so, there’s not a lot of really — and it’s technology advice from attorneys who like technology, right. And there’s very little resources and if someone goes out there, and I think there’s a lot of DIY people that are like hey, I know I can do it myself but I would love a blueprint, I would love a guidebook, I would love a few steps so I know I’m doing it right.
And so, what actually working on this year is we are going to — last year, we focused on going upstream and we raised the bar for our managed services to 10 years or minimum and that’s going really well, and I think it’s really the sweet spot for a value that we can provide but I don’t want to alienate everyone below the 10 because the majority of the Mac users are is everyone under the 10, right. The solo attorneys is 14% compared to 9% of lawyers in two to nine attorney firms.
So it’s a much bigger kind of market there and what we’re actually working on that we’re going to be releasing this year; first, is a product called BasicCare and BasicCare is going to be a turn key piece of software, you install on your Mac and it’s going to take care of Apple and security updates, third-party software updates. It’s going to do proactive maintenance and it’s going to do proactive monitoring.
So most people if you hear, oh, software updates, I can install software updates myself. Yeah, but there was Microsoft Outlook and Microsoft Word update last year, as soon as it came out, tons of people installed it and it broke a whole bunch of things. There was an iTunes update Apple released a few years back when it was installed, it blocked users out of their home folder, for those who don’t speak Mac that’s everything.
Jared Correia: Good, I did not know what that meant.
Tom Lambotte: Yeah so the difference that our software does. We actually test and verify all the updates and the impact we make sure it doesn’t break anything. Once it’s been verified then we install the update. It also mutes all the software update notices that you get all the time although, Word has got an update, Outlook has an update, Google Chrome has an update, right, you’re getting these all the time.
So if you’re really tech savvy, you install the updates, interrupting your workflow, the rest of your staff probably just ignores them and doesn’t keep everything up to date. So it takes care of the updates, it does monitoring so your hard drive, your memory, your hard drive space, all kinds of different things that actually have flags under the hood that you could actually find out about issues before they turn it to bigger issues.
And then it also runs the maintenance, so it keeps your system running well, has little reminders that everyone on your team gets. It says hey, you haven’t logged out in a few days, logout at the end of the day. And so, all this stuff happens when you logout at the end of the day. So it keeps everything up to date. So, I think that’s going to be a really big time saver, you just put on your computer forget about it and it takes care of all that aspect.
So that’s one piece and that’s going to be available to single attorney with one Mac, as far as 15-20 user law firms that have someone in-house that they feel good about that we had a company with 50 Mac users. They’ve went around and installed Microsoft Office individually with a flash drive, right, on each computer one by one.
And then, the second thing we’re going to be working and releasing in a few weeks here is a — the first course we’re going to do is how to start up a Mac-based law firm blueprint.
So it’s literally going to be everything that we have documented and connected and created in the past 10 years, really summarized and simplified and handed to the solo attorney or small firm that’s starting out and says, hey here’s all the play-by-play of what you need to do, right, hardware, software, technology, security, all that stuff.
So I’m really excited about that piece, and then after this course, we will have some other different courses of taking all the experience we have and that we provide to our law firms with 10 or more attorneys, and it’s going to be a play-by-play on how to implement this in smaller firms.
So, I am really excited about that, and then the later thing — later this year when we get to it, we have got our work cut out for us, is we are going to create a membership community for Mac using attorneys. So something like it’s going to have a deep dive on a specific topic every month, it’s going to have a Q&A with one of our tech experts. We have written hundreds of documents that we have behind the scenes for all different unique scenarios that law firms need, Mac-based law firms, how to do this, how to do that. So we have got a tremendous amount of documentation and what I was really racking my brain when I had that Eureka moment about how do I provide more value to the do-it-yourself attorneys.
And we are going to systematically take the information in kind of the IP, right, that we have created in the backend and bring it to the marketplace.
Jared Correia: That’s awesome. You are going to be a busy man this year. I hope you got those bulldogs doing some data entry for you.
Tom Lambotte: Yes, well my kids are going to start working, see my oldest one just turned eight, so we will find some ways to put her to work.
Jared Correia: Better than the minds. All right, I want to finish it up with a sort of personal question here as well, you can cook, which I think is fantastic, because I can’t cook worth a damn, like my flavor palate is basically like burnt, my kids are always like foods always burnt, so what’s your favorite current recipe?
Tom Lambotte: I will answer that in a minute, but there’s always hope Jared.
Jared Correia: I hope so.
Tom Lambotte: Growing up and throughout college my — every one of my family cooked. They always made fun of me that they said I didn’t know how to boil water. My college dish was Egg Drop Soup, which was Top Ramen with an egg cracked in it, that was like fancy cooking.
Jared Correia: Sounds delightful.
Tom Lambotte: So I was a late bloomer when it came to cooking. My favorite recipe right now is Garlic Braised Short Ribs With Red Wine Sauce in my new trusty Le Creuset Dutch Oven.
Jared Correia: Wow.
Tom Lambotte: It’s delicious I — yeah.
Jared Correia: That’s sounds amazing.
Tom Lambotte: Now, most days with four kids, it’s simply get food on the plate, so I don’t get to do my fancy cooking most days, but —
Jared Correia: Right.
Tom Lambotte: I definitely enjoy it when I get to it, yeah.
Jared Correia: So like as I said before I’m not like — I try to avoid like the Caillou’s World, the Thomas The Tank Engines, so occasionally I show my kids like movie clips and they have been into Austin Powers lately. So —
Tom Lambotte: Nice.
Jared Correia: My wife was making like salmon the other day and my daughter turns to her and she says, and my daughter is four and she says that, what are we having tonight, and she says, salmon and my daughter looks at her and says, are they ill-tempered — so that’s a win for me as a parent I feel like.
Tom Lambotte: Very nice.
Jared Correia: I think that’s a good note to end on.
Tom Lambotte: I think so.
Jared Correia: We have reached the end of yet another episode of The Legal Toolkit podcast. This was the podcast about ‘Macs in the Law’ and we have been talking with Tom Lambotte of GlobalMac IT.
Now, I will be back on future shows with further insights into my soul, the Soul of America and the Legal Market.
If you’re feeling nostalgic for my dulcet tones however, you can check out our entire show archive anytime you want at legaltalknetwork.com.
So thanks again to Tom Lambotte of GlobalMac IT for making an appearance as my guest today. All right, Tom, we talked about some of the cool things you got coming out, so how can people find out more about you and about GlobalMac IT?
Tom Lambotte: So the best way for Mac using or Mac curious listeners to connect, is to download a Freebie Report that I talked about earlier with 9 Security Tips for Mac-Using Attorneys at globalmacit.com/9tips, that’s 9 tips.
So once you’re on our list we’ll keep you up to date with new solutions we’re working on for this year and all the things I talked about.
Jared Correia: Awesome. Thanks again, that was Tom Lambotte of GlobalMac IT. Finally, thanks to all of you out there for listening.
This has been The Legal Toolkit podcast where we can often be found causing confusion and delay.
Outro: Thanks for listening to Legal Toolkit, produced by the broadcast professionals at Legal Talk Network. Join host Jared Correia for his next podcast covering the current business trends for law firms.
If you would like more information about today’s show, please visit legaltalknetwork.com. Subscribe via iTunes and RSS. Find Legal Talk Network on Twitter, Facebook, and LinkedIn or download the free app from Legal Talk Network in Google Play and iTunes.
The views expressed by the participants of this program are their own and do not represent the views of nor are they endorsed by Legal Talk Network, its officers, directors, employees, agents, representatives, shareholders, and subsidiaries. None of the content should be considered legal advice. As always, consult a lawyer.
Legal Toolkit highlights services, ideas, and programs that will improve lawyers' practices and workflow.
Thomas Hamilton offers insights into how AI streamlines legal research.
Dani Whitestone shares common marketing mistakes and how to develop a strategy that connects you to your target clients.
Nora Riva Bergman shares strategies for attaining a happier, healthier legal practice.
Jay and Maggie Wallus share insights on the importance of showing gratitude to referral sources.
Molly McGrath offers strategies for defining your firm’s staffing needs and picking the best person for your team.
Stuart Wilhoite shares how to find an agency that truly delivers on your firm’s marketing investments.