Sarah Smerage is a senior marketing consultant at ARAG, a leading provider of legal insurance around the globe. In...
Jared D. Correia, Esq. is the CEO of Red Cave Law Firm Consulting, which offers subscription-based law firm business...
Most lawyers have a love-hate relationship with online reviews. How can they get more good reviews than bad? In this episode of Legal Toolkit, host Jared Correia talks to Sarah Smerage about how lawyers can better collect and promote customer reviews. They discuss how lawyers must go beyond just providing excellent legal services and focus on providing an excellent customer service experience. They also talk about how to best handle negative reviews and what a company like ARAG can do to help lawyers in the review collection process.
Sarah Smerage is a senior marketing consultant at ARAG, a leading provider of legal insurance around the globe.
Legal Toolkit highlights services, ideas, and programs that will improve lawyers' practices and workflow.
Sarah Smerage talks about how lawyers can better collect and promote customer reviews.
Michael Mogill talks about how lawyers can stand out with video marketing.
Sarah Schaaf talks about how lawyers can optimize their payment processes with technology and automation.
Andrea Cannavina gives advice to lawyers on how to increase efficiency this holiday season.
Milena Higgins talks about the ways automation and AI can help lawyers turn over cases with ease and efficiency.
Talitha Kozlowski talks about the practical consideration of freelancing, how the process works, and the potential risk law firms could face with freelance attorneys.