Featured Guest
Sarah Smerage

Sarah Smerage is a senior marketing consultant at ARAG, a leading provider of legal insurance around the globe. In...

Your Host
Jared Correia

Jared D. Correia, Esq. is the CEO of Red Cave Law Firm Consulting, which offers subscription-based law firm business...

Episode Notes

Most lawyers have a love-hate relationship with online reviews. How can they get more good reviews than bad? In this episode of Legal Toolkit, host Jared Correia talks to Sarah Smerage about how lawyers can better collect and promote customer reviews. They discuss how lawyers must go beyond just providing excellent legal services and focus on providing an excellent customer service experience. They also talk about how to best handle negative reviews and what a company like ARAG can do to help lawyers in the review collection process.

Sarah Smerage is a senior marketing consultant at ARAG, a leading provider of legal insurance around the globe.

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Episode Details
Published: February 5, 2019
Podcast: Legal Toolkit
Category: Best Legal Practices
Podcast
Legal Toolkit
Legal Toolkit

Legal Toolkit highlights services, ideas, and programs that will improve lawyers' practices and workflow.

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