There has recently been an increase in virtualization of law practices and the rate at which firms are beginning to adopt internet-based technology solutions. There are significant advantages attached to those programs including mobility, flexibility, ease of installation and management, and decreased setup cost. But most lawyers don’t know what a virtual office entails, are wary of trusting a remote server, or worry about the security of working through a browser. What is virtualization, how does it apply to law firms, and why should lawyers be adopting this new technology now?
On this episode of The Legal Toolkit, Jared Correia interviews AbacusLaw CEO Alessandra Lezama about cloud-based case management systems and why lawyers should virtualize their firms. Lezama explains the difference between desktop as a service (DaaS) and software as a service (SaaS), the benefits of virtualization, and how to choose a company to help with this process. The encrypted remote servers should have geographic redundancy, regular and thorough security audits, and have local data centers. Lezama points out that lawyers are hesitant towards virtualization due to anxiety of the unknown or lack of time, resources, or knowledge but they must adopt new technology as a matter of ethical compliance. Because there are so many intricacies to this process, many lawyers do not know where to start. Lezama encourages attorneys to invest time, perform due diligence, and seek a good partner to help guide the process. In the long run, the relief of IT burden will more than pay off.
Alessandra Lezama is the chief executive officer of Abacus, a legal technology solution company that designs, installs, and manages virtual practice systems. Before joining Abacus, she was chairman of the board and chief executive officer of two Blackthorn Investment Fund companies, chief operating officer and CEO at American Internet Services, and has held key leadership roles in sales, marketing, and operations for Comsat International.