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Stephanie Everett

Stephanie Everett leads the Lawyerist community and Lawyerist Lab. She is the co-author of Lawyerist’s new book The Small...

Laura Briggs

Laura Briggs left her teaching career mid-Ph.D. to pursue freelance writing in 2012. She spent the following seven years...

Episode Notes

Sam and Aaron talk with Jeena about why jerky law students become jerky lawyers, and then Aaron Hall explains why and how he is giving some clients a satisfaction guarantee.

Two possibly-related things:

  1. Lots of lawyers are jerks (and not necessarily in a way that benefits clients).
  2. There is a movement to “humanize” law school.

Jeena Cho joined us briefly to explore the potential relationship between those two things and the surprising reaction to her HuffPo article (link #1, above) in which she argued that lawyers shouldn’t be jerks.

Aaron Hall’s firm recently started offering a satisfaction guarantee to some clients. In other words, clients can unilaterally write down their bill if they aren’t happy with it. In this interview, we discussed the why, how, and the promising early results.

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Episode Details
Published: February 24, 2015
Podcast: Lawyerist Podcast
Category: Best Legal Practices
Podcast
Lawyerist Podcast
Lawyerist Podcast

The Lawyerist Podcast is a weekly show about lawyering and law practice hosted by Sam Glover and Aaron Street.

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