Sam Glover is the founder and Editor in Chief of Lawyerist.com. Sam helps lawyers understand the economic, demographic, and...
Aaron Street is the co-founder and CEO of Lawyerist.com. In addition to his work growing Lawyerist’s community of small firm...
Lisa Needham is the Deputy Editor of Lawyerist.com, the Editor-in-Chief of Bitter Lawyer, teaches legal writing at Mitchell Hamline...
Sam and Aaron talk with Jeena about why jerky law students become jerky lawyers, and then Aaron Hall explains why and how he is giving some clients a satisfaction guarantee.
Two possibly-related things:
Jeena Cho joined us briefly to explore the potential relationship between those two things and the surprising reaction to her HuffPo article (link #1, above) in which she argued that lawyers shouldn’t be jerks.
Aaron Hall’s firm recently started offering a satisfaction guarantee to some clients. In other words, clients can unilaterally write down their bill if they aren’t happy with it. In this interview, we discussed the why, how, and the promising early results.
The Lawyerist Podcast is a weekly show about lawyering and law practice hosted by Sam Glover and Aaron Street.
Jordan Furlong talks about the difference between owning a law firm and working for one and how knowing the difference can help law firms...
Amy Morin talks about what it means to be mentally strong and the steps it takes to get there.
Jeff Glover talks about substance abuse and addiction—what it is and what treatment looks like.
Hilarie Bass talks about some of issues facing the legal industry in 2018 and how the ABA is responding those issues.
Tom Martin talks about the chatbot fad and how chatbots are being implemented, and not just as gimmicks.
Guest Ashley Cox on what onboarding new employees means, why it matters, and what it looks like in a business.