Sam and Aaron talk with Jeena about why jerky law students become jerky lawyers, and then Aaron Hall explains why and how he is giving some clients a satisfaction guarantee.
Two possibly-related things:
Jeena Cho joined us briefly to explore the potential relationship between those two things and the surprising reaction to her HuffPo article (link #1, above) in which she argued that lawyers shouldn’t be jerks.
Aaron Hall’s firm recently started offering a satisfaction guarantee to some clients. In other words, clients can unilaterally write down their bill if they aren’t happy with it. In this interview, we discussed the why, how, and the promising early results.
The Lawyerist Podcast is a weekly show about lawyering and law practice hosted by Sam Glover and Aaron Street.
Becca Syme talks about actively leaning into your strengths and using them in different areas of your life.
Crystal Banse discusses her trauma journey and how that experience helped tailor her legal approach and humanize her clients in the process.
Alex Carter discusses changing perspective on what we think negotiation is and how we can build a healthy relationship through negotiation.
Amy Gallo discusses how to deal with conflict in the workplace and how to effectively communicate with those who have different opinions from us.
Sam Glover returns to the show but as the guest! He shares his thoughts on the current state of the legal world, as well...
Dr. Orin Davis discusses how to attract and hire with diversity in mind.