Milena Higgins is the Chief Operating Officer and Director of Artificial Intelligence for Black Hills IP. With more than 20 years of experience in Intellectual Property, she leads their Docketing and Paralegal teams. Inspired by the intersection of disciplines, Milena loves redesigning the delivery of legal services. By combining technology, human-centered design, and her business training together with her experience in patent litigation and prosecution, Milena guides Black Hills IP in their innovation journey to fully automated docketing. Milena has a Ph.D. in Physics and a Masters in Management of Technology. She is a registered patent agent and a certified scrum product owner. She has written for and led conference sessions for the International Legal Technology Association and was one of their three finalists for Innovative Project of the Year. When she’s not building bridges or herding cats, you’ll find her learning new lingo from her teenage kids or tweeting about the latest developments in Legal Tech, AI, and Design Thinking.
Milena Higgins talks about the ways automation and AI can help lawyers turn over cases with ease and efficiency.
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