Maddy Martin is the head of growth and education at Smith.ai, a provider of law firm communication services including: virtual receptionist and intake service, live web chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, small business communications, lead conversion, email marketing, content marketing, social media, strategic partnerships, and events.
Maddy Martin talks about the impact of automation in the legal profession and how it affects paralegals.
Maddy Martin talks about steps small law firms can take to improve their communication.
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