Cynthia Brown is director of research services for Littler Mendelson, where she leads a team of research librarians, assistant librarians and interns to provide the firm’s lawyers and clients with the research resources they need to succeed.
Cynthia started Littler’s legislative tracking team in 2010. The team feeds Littler GPS, the firm’s client-based flagship service. Thousands of bills are reviewed daily via a custom built system to provide Littler’s attorneys and clients with insights about pending and enacted labor and employment legislations on federal, state and local levels.
Cynthia leads the team that created the Knowledge Desk, a resource that enables Littler’s attorneys to connect to subject matter experts and a vast collection of databases, print materials, practice group information, internal work product and proprietary data collections. During its first year the Knowledge Desk proved to be extraordinarily successful taking in over 18,000 requests, with 26,000 requests expected in its second year.
Prior to joining Littler, Cynthia served as head librarian at a full-service regional law firm and as general counsel at a privately held company.
Cynthia Brown, Michelle Dewey, and Jennifer Mendez discuss the benefits of robotic process automation in law firms.
Laura Chance, Cynthia Brown, and Nina Jack delve into the ways law librarians use their skills as researchers to develop innovative solutions to library challenges.
A panel of law librarians talk about their presentation about getting lawyers to use new tools.
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