Anu Sethee is the Senior Director of Attorney Services and Product Counsel for Legal Plans at LegalZoom, an alternative legal services provider that offers legal plan subscriptions and online legal services to more than 4 million customers in the US and UK. She lives in the Los Angeles area and specializes in bankruptcy, immigration, business, and real estate law.
How do you really know if you’re delivering a good client experience? Two practicing attorneys share why client feedback is critical to their success.
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