Law firms are beginning to utilize Lean Six Sigma standards to improve service quality for their clients. This two-tiered approach is both paradigm and methodology aimed at increasing organizational efficiency and accuracy of work. It focuses attention and efforts toward changing those behaviors and systems that slow productivity and increase errors. On this episode of...
The Un-Billable Hour
Best practices regarding your marketing, time management, and all the things outside of your client responsibilities.
There’s marketing and then there’s “pre-marketing.” Guest Gerald Maatman discusses brand building, the bedrock of your practice.
Guest Ali Katz is driven to help lawyers rediscover their passion, reclaim their lives, and reinvent their client relationships.
Nexa CEO Jeff Mosler shares how law firms leverage outsourced services to scale up and be better.
Guest Mark Rockwell shares the five biggest mistakes most firms make every day.
Client acquisition is a law firm’s lifeblood. Learn to turn prospect consultations into real, billable hours.
Former football coach Ben Murphy reveals the keys to successful talent management, especially in hybrid work cultures.