Law firms are beginning to utilize Lean Six Sigma standards to improve service quality for their clients. This two-tiered approach is both paradigm and methodology aimed at increasing organizational efficiency and accuracy of work. It focuses attention and efforts toward changing those behaviors and systems that slow productivity and increase errors. On this episode of...
The Un-Billable Hour
Best practices regarding your marketing, time management, and all the things outside of your client responsibilities.
Guest Mark Rockwell shares the five biggest mistakes most firms make every day.
Client acquisition is a law firm’s lifeblood. Learn to turn prospect consultations into real, billable hours.
Former football coach Ben Murphy reveals the keys to successful talent management, especially in hybrid work cultures.
Giugi Carminati reveals the lawyer traits that show lawyers desperately need legal project management, yet still resist.
Entrepreneur Jaclyn Foster compares contract versus full-time paralegal services from cost to efficiency and battling turnover.
Success coach Ken Hardison shares what it takes to assemble an A-team for a lucrative and satisfying law practice.