From the National Conference of Bar Presidents Midyear (ncbp.org): Judge Michael Burton and Ndidi Moses converse with Farrah Fite about how using design thinking led to major shifts in communications and access...
On the Road
Michael Burton is the presiding circuit judge for St. Louis County. Before joining the bench, he was...
Ndidi N. Moses, past president of the Connecticut Bar Association, is an Assistant United States Attorney and...
Farrah Fite is director of communications at the Missouri Bar, where she previously served as media relations...
Well before the pandemic, guests Ndidi Moses and Michael Burton knew there were problems with how bar groups met and courts served the public.
Moses, who made it a goal to increase virtual meetings and events at the Connecticut Bar Association, says the prep work for her year as bar president paid off when the pandemic hit, and the bar was that much more ready to make the shift to virtual.
In St. Louis, Judge Burton explains how his area courts were already struggling to meet North County residents’ needs, especially in cases involving evictions and orders of protection. The pandemic further strained access, then opened it up more than many could have imagined.
Host Farrah Fite walks Burton and Moses through the design thinking steps each took to identify users and their unique needs, then build prototypes and test systems to serve those users.
Fite teases out the lessons that bar leaders can learn for their own associations and how to replicate similar ideas in other jurisdictions.
Michael Burton is the presiding circuit judge for St. Louis County.
Ndidi N. Moses is an Assistant U.S. Attorney at the U.S. Attorney’s Office in New Haven and serves on the Executive Council of the National Conference of Bar Presidents.
This podcast is based on a session at the 2021 Midyear Meeting of the National Conference of Bar Presidents. Visit ncbp.org for more information.
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|Published:||February 15, 2021|
|Podcast:||On the Road|
|Category:||Access to Justice|
On the Road
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.