In this Special Report, Billie Tarascio, Mary Juetten, and Duncan Stewart stop by to talk about measuring your firm’s performance as a business and predictions for future ways to interact with clients. Tune in to hear about net promoter scores, conversion rates, and the costs of acquiring new clients. In addition, they move on to...
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Billie Tarascio is the principal attorney at Modern Law, a family law firm in greater Phoenix, and Access Legal, a...
Mary Juetten is the principal attorney at Juetten Law and is Of Counsel to Nimbus Legal. She also writes,...
Duncan Stewart is the director of TMT research for Deloitte Canada. He is a globally recognized expert on the...
Laurence Colletti serves as the producer at Legal Talk Network where he combines his passion for web-based media with...
In this Special Report, Billie Tarascio, Mary Juetten, and Duncan Stewart stop by to talk about measuring your firm’s performance as a business and predictions for future ways to interact with clients. Tune in to hear about net promoter scores, conversion rates, and the costs of acquiring new clients. In addition, they move on to discuss preferred technologies for millennials, print vs. digital for news and books, and when it’s appropriate to use the phone over an in-person visit.
Billie Tarascio is a family law attorney, legal innovator, and entrepreneur. She has created a DIY software for litigants that helps minimize legal costs. Billie is a frequent speaker and presenter on issues related to legal technology, practice management, law firm development, and family law.
Mary Juetten is the founder and CEO of Traklight and the co-conspirator behind Evolve Law. She specializes in helping companies in transition or startup to create sustainable, operational, and financial growth. Mary created the only self-guided software platform that creates a custom business risk strategy and automates the client question and issue-spotting process for businesses and IP attorneys.
Duncan Stewart is the director of TMT research for Deloitte Canada. He is a globally recognized expert on the forecasting of consumer and enterprise technology, media, and telecommunications trends. In his time as an investor, he deployed a cumulative two billion dollars of capital into global TMT markets.
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Published: | November 5, 2015 |
Podcast: | On the Road |
Category: | Best Legal Practices , Legal Technology |
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On the Road |
Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.
Lawyer and speaker Mitch Jackson explains how building meaningful relationships builds trust and leads to referrals and increased business.
Tom West shares the importance of using online payment systems in law firms to keep pace with the increasing virtualization of the practice of...
Legal Innovators CEO Bryan Parker shares why it’s important to make diversity and inclusion a business imperative rather than a nice-to-have.
Paula Davis-Laack shares tips for helping law firm teams communicate well and to develop a culture of resilience.
Mike Whelan shares tips on how to think through problems in your law firm and create purpose-driven solutions.
Clio’s COO shares the three things law firms did to succeed during the pandemic, making 40% more revenue per lawyer than their competitors.