Featured Guest
Jack Newton

Jack Newton is the founder of Clio, one of the pioneers of cloud-based practice management. Jack has spearheaded efforts...

Your Hosts
Laurence Colletti

Laurence Colletti serves as the producer at Legal Talk Network where he combines his passion for web-based media with...

Bob Ambrogi

Bob Ambrogi is the only person to have held top editorial positions at both National Law Journal and Lawyers Weekly...

Episode Notes

Clio founder and CEO Jack Newton sits down with Bob Ambrogi and Legal Talk Network’s producer Laurence Colletti at the third annual Clio Cloud Conference. Together they discuss the importance of delivering an effortless services vs. creating client delight for purposes of brand loyalty. In the interview, Jack shares insights about the evolving preference of clients to work more collaboratively with their attorneys and have less redundant interactions. The idea is to provide high quality service with less friction points at every step.

In addition, Jack talks about the educational tracks offered at Clio Cloud Conference, which include Business of Law, Legal Technology, and Clio University. Tune in to hear about their seven year journey to become the company they are today and their new product releases designed to help attorneys grow their practices and bill clients more efficiently.

Discussed in this Episode:

  • Effortless Service vs. Client Delight
  • Educational tracks at Clio Cloud Conference
  • History of Clio
  • Campaign Tracker
  • Clio Payment

Jack Newton is the co-founder and CEO of Clio, a cloud-based legal practice management software platform. With his partner, Rian Gauvreau, he launched the Clio Cloud Conference to bring legal professionals together to discuss thought leadership, the future of legal as a business, and where legal technology is going.

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Episode Details
Published: October 27, 2015
Podcast: On the Road
Category: Legal Technology
Podcast
On the Road
On the Road

Recorded on the conference floor, "On the Road" includes highlights and interviews from popular legal events.

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