With recent legislation targeting net neutrality, questions of how to maintain internet privacy have become increasingly relevant. In this episode of The Kennedy-Mighell Report, host Dennis Kennedy and Tom Mighell define what a Virtual Private Network (VPN) is and why it might be a good idea to invest in one to ensure your online information is secure. They also talk about fake VPN services to avoid and share which VPN services they use. In the second segment, they answer an audience question from the Honorable Joseph C. Adams regarding how to motivate lawyers to use the technology offered by a court. As always, stay tuned for the parting shots, that one tip, website, or observation that you can use the second the podcast ends.
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The Kennedy-Mighell Report
Invest in a VPN if You Take Internet Security Seriously
Intro: Web 2.0, Innovation, Trend, Collaboration, Software, Metadata… Got the world turning as fast as it can, hear how technology can help, legally speaking with two of the top legal technology experts, authors and lawyers, Dennis Kennedy and Tom Mighell. Welcome to The Kennedy-Mighell Report here on the Legal Talk Network.
Dennis Kennedy: And welcome to Episode 189 of The Kennedy Mighell Report. I am Dennis Kennedy in St. Louis.
Tom Mighell: And I am Tom Mighell in Dallas.
Dennis Kennedy: In our last episode we reflected on our experiences from ABA TECHSHOW 2017, recent legislation, some recent learnings about public Wi-Fi dangers and concerns about travel in other countries have all brought the issue of privacy of our Internet usage into focus in the last week or so.
Very recently we are seeing recommendations all over the place saying that we should start using Virtual Private Networks or VPNs as a matter of general practice from a whole bunch of different security and privacy experts.
So I guess Tom, it’s to VPN or not to VPN that is the question. What’s all on our agenda for this episode?
Tom Mighell: Well Dennis, in this edition of The Kennedy-Mighell Report we will indeed be talking about privacy and how you can protect yourself using VPNs, among other things.
In our second segment we have got an audio question from one of our listeners about courtroom technology. And as usual we will finish up with our parting shots, that one tip, website, or observation you can start to use the second that this podcast is over.
But first, let’s talk about Virtual Private Networks or as Dennis said VPNs. A couple of weeks ago Congress voted and the President signed legislation that rolled back some requirements on Internet service providers to ask permission before selling consumers’ personal information.
In response to that we have been seeing lots of experts, technology, privacy and otherwise recommend that we all set up VPNs to protect our personal information when we are on the Internet. In this episode we kind of wanted to dig down into that a bit more, look at the options and make some recommendations of our own.
So to get us started Dennis, do you want to first explain what a VPN is?
Dennis Kennedy: Yeah, I think this is — VPNs to me are interesting, because I think this is one of these areas of technology where just getting the concept is enough. I don’t think that the average person needs to drill way down into protocols and things like that.
So for me, a VPN has always meant a point-to-point tunnel that’s private, that allows you to connect over the public Internet in a private way, as if you were in a private network. And you can dress it up in a lot of different ways, but it’s always been referred to me as a tunnel, and within that you have protection in a lot of ways.
And so most people will be familiar with the VPN is if you work from home, and so you are going to have as a VPN that allows you this sort of point-to-point access to your private network and you sort of extend the private network out to you on the Internet and other people can’t see it or they can’t — and I use see in a very loose sense there, but they are not going to be able to know what’s going on with the communication between you and the point that you are connecting to.
So that’s sort of the conceptual definition. There are some different protocols, but I think if you understand that, it’s that sort of private tunnel through the Internet that’s going to protect the information that you are sharing and in some cases your identity and location and other things like that as well.
Tom Mighell: Right. And I think VPNs have been around for a while. I mean, they have been around for a long time and big law firms and corporations have been using them to a certain extent for some time now. They are the secure way for people, like you said who are working at home or who are traveling to access information behind the company firewall without compromising that information.
So if you are working for a big law firm or a company, you likely already have a VPN that you need to use, you are required to use it for access to company information, and those are likely kind of dedicated enterprise VPN tools.
We are probably not going to talk as much about those today as we are about the VPNs that are sort of open to anybody though, the individual VPNs that anybody can purchase on the Internet and begin using immediately for their own practice or just individually, if you want to keep it individually, so we are going to be talking about both of those.
Dennis Kennedy: So Tom, I think that VPNs sort of fall into their own unique category, and so in the recommendations we see these days, it’s sort of, VPN sort of fall more on the privacy side than on a pure security side of things, but there is some overlap.
So I don’t know Tom, do you want to talk a little bit about maybe the differences between Secure Sockets Layer or SSL and VPNs to give people just a little sense of where VPNs fit into the whole big picture?
Tom Mighell: Dennis, as I read the script here, this has you handling that particular question, so I am going to turn it right around back to you.
Dennis Kennedy: Okay. So I sort of see this difference as when you do SSL, think of that you are doing online banking or something like that. So that’s when you see the little lock or the HTTPS in your browser. And so there’s encryption, there is security.
The VPN is more general than that. So you can use the VPN I would say on different devices, on all your different devices you can put on a router, and you are kind of creating this, as I said, this private tunnel. So it sort of to me falls a bit more on the privacy side, and so it’s going to protect the data that’s being transferred. It’s typically going to protect your IP address from other people other than the person operating the VPN network. And it’s going to generally hide or mask your geolocation data. So its focus is slightly different than the traditional security that you expect with SSL or when you are doing an online banking or other secured password type of system.
So Tom, you have ducked a security question, so I see the script now tells me that you are going to be digging into the current privacy concerns and the changes that really brought VPNs into focus.
Tom Mighell: Well, yes, I am, but I will come back and say that I agree that VPNs and the context in which we are going to be talking about them have a privacy bent, but I will also argue that a VPN is still going to have good application in the security area, because it prevents people from essentially hacking into your computer.
I remember the story of the USA TODAY reporter who was on the plane writing a story and they landed and was getting ready to get off the plane when somebody behind him said, hey, I hacked into your computer and I followed along everything that you said in that research. VPN obviously would have stopped all of that. Now, there’s both privacy and security elements to that.
But in terms of what really has brought this up, it’s got more of a security focus, and let’s be real clear, this is not a new problem. Your Internet service provider has been collecting information on you since you started using a service. I mean, that’s something that they just do.
If you go on and look at your terms of service, most all Internet service providers are going to state that they are going to take anonymized information and use that information to improve their services, sometimes provide that to their outside customers, for various reasons, but this is really not anything tremendously new.
But the Federal Communications Commission in the previous administration was proposing a rule that would require your ISP to get your permission before they sold your personal information to advertisers or to other outside organizations, and this rule never actually went into effect. It was a proposed rule, it never went into effect, so this wasn’t something that was actually happening.
I think this naturally turns to questions about whether ISPs are utilities providing a service or whether they are also a business for profit, but that of course is not the subject of this podcast. The ISPs will say that they have no intention of selling your private information, but that’s probably really not the point either, because advertisers these days can always take that anonymized information they have always had access to, and you have heard in previous podcasts that we have had there are some pretty powerful AI and other analytic tools, where they can make some pretty accurate predictions about who you are, what you like, what products you might want to buy and can really start to have that targeted information, even when the information is anonymized.
So really I think no matter what the ISPs are going to do with your information, whether it’s anonymized, whether it’s not, it’s probably a good idea to protect that information, and as the subject of this podcast is going to be, one way to do that is with a VPN.
Dennis Kennedy: And so how is the VPN going to help you? And so I sort of think is it sort of shifts where the data collection is from your ISP to the VPN provider. So that may make you say, I am not sure how I feel about that, because if Verizon, AT&T and the others are all saying they are not going to sell my data, maybe I don’t have that big a concern, and what do I know about the VPN companies, and so kind of comes down to that.
So the VPN companies are basically as part of what they do, they are saying they are not doing logging, they are not doing other things like that, of collecting data or keeping data, and you are sort of putting your trust in them, and the fact that many of them are outside the US is giving you a different level of protection.
So there’s going to be a weighing or balancing that you need to do as you do the research on these things. But there is that sort of shifting of who has information about what’s going on, and then if the VPN company is not collecting that, then basically your ISP and nobody else in the perfect world is going to know where you are accessing the Internet from, what data you are transferring, it’s encrypted, it’s private, it’s all those sorts of things. And so you approach anonymity in your use of the Internet, which can be valuable in a lot of different ways, but especially if you are nervous about people tracking you, has become really important lately.
Tom Mighell: I agree. I think that when it comes to looking at VPNs, there are a couple of things you want to look for. Actually the first concern is that apparently, because every security expert out there has recommended you go out and get a VPN, this has led to, as one might expect, an explosion in the number of fake VPN services that are popping up in response. And they are offering these VPN services and it turns out that they are not real and they are probably causing a whole lot of damage to the real VPN industry.
So that’s really your first due diligence, is this a real VPN company or not. And it’s a shame that that is a question you have to ask yourself, but I think unfortunately these days with fake stuff popping up, it is reality.
In my opinion though the next biggest question is what you described which is, are you comfortable with your VPN provider being the person who has more access to your information than your ISP is, which is why I think using a free VPN could potentially raise some alarms. Obviously if the product is free, then you are the product as they say, you have to really watch because there are a lot of free VPNs out there and you have to wonder what’s their business model if they are not taking your information and doing something with it.
Now, as Dennis says, no matter whether they are free, whether they are low cost, whether they are higher cost, a good VPN service needs to have a strict no logging policy. They promise not to collect or log your Internet activity. I think the age of the company is important. Newer companies, especially the ones that are fake, are going to require a greater degree of trust from you.
Obviously a VPN needs to use some level of encryption. I would be amazed that there are VPNs that don’t provide encryption, but that needs to be something that you look at when you have your due diligence about looking at a VPN.
We could get in the weeds a little bit and talk about IPv4, Internet Protocol Version 4, Internet Protocol Version 6 leakage. VPNs are slowly making their way to supporting this IPv6 Protocol, which is the next wave of domain names out there to kind of save the — we were running out of domain names in the Protocol Version 4 and again we could get way deep into the weeds there, but this is something also that VPNs are starting to take a look at and you want to make sure that you are able to access all the right sites using the VPN and that’s one of the things you want to take a look at as well.
Dennis Kennedy: I think Tom, you are right, there are tons of choices and people will realize that through their work oftentimes, especially in larger organizations, there is going to be a VPN and that’s your remote access. So in a way if you connect by Citrix, you are essentially in a VPN situation. And then it just runs the range of different things.
But think of a VPN as a service really that you are buying. There are free ones. Some people say if you want to go the sort of least expensive and easiest way, you use the Opera browser, which has VPN functionality built into it. But I sort of think that — I come down to, actually if you are moving into this area, like why not find a really good one that’s reasonably priced. It’s not like it’s going to be a lot of money, and we will talk about the cost, but there are a lot of choices and you need to do your homework.
I guess Tom, I think you have run — yourself have run into some of the benefits of VPNs in your travel, but there’s definitely is the privacy thing, the hiding the location or appearing as if you are accessing a service from another country, so VPN may give you choices to show that you are accessing things from completely different countries, and you can choose which country you want to say you are coming from, and there are some other benefits as well.
So Tom, I know that when you have traveled internationally, some of the benefits of the VPN became really apparent to you.
Tom Mighell: Well, that’s the main benefit of traveling is the ability to make sure that you can access what you need to and sometimes, I am getting ready to head to China on vacation in a couple of weeks here, and you probably have heard at least in some form or fashion of the Great Firewall of China. They have actually outlawed VPN use in general or actually VPN companies from operating within China. I don’t think that is outlawing people from using VPN and I certainly plan to use one. I am telling you now, Chinese government, when I go there, because I want to be able to access some of the stuff back home and to do that my computer or my iPad needs to appear as if it’s coming from someplace outside China or else I am not going to get to that information.
Now, the flip side to that is really kind of an interesting one. I noticed this a while back when I turned VPN on my iPad and I was trying to access my password manager, and your password manager is really tied to your location. If it senses that you are trying to access your passwords from a different location, it’s going to make the immediate assumption that you are a hacker and that it’s someone else trying to improperly access those passwords. And so you have got to jump through a lot of hoop to say, oh no, I am really actually the right person. I am just accessing it through a VPN in a different way.
But those are some of the other drawbacks. For example, some of the entertainment services, like Netflix, they won’t let you access their services unless you are coming from an area in which you have authority to access their services.
So it’s an interesting ability and I really like that ability to use on there, but it’s also something that you need to pay attention to and make sure that you get it right and you are careful about how it works.
Dennis Kennedy: And then on the flip side, there are some concerns that I think you need to think about. So we talked about like how long somebody has been in business, what their actual policies are on logging, the normal sorts of due diligence. There are actually some great resources out there comparing lots of VPNs and you can kind of look through charts and see which things are the most important to you.
The other thing is because it’s sort of jumping in the way of your normal Internet activity, there is a concern that it could slow down the speeds that you are able to access things. It’s kind of interesting. There are a couple of VPNs that in tests have actually kind of improved speeds, which is kind of a hard thing to get my head around, so some of those things that you might want to look at.
So it’s possible you might start with the VPN, see how you like it and then you might say, you know, it just seems like it slows things down and then you might look to another service.
I think Tom, we talked a little bit, I think you have just got to pay for this stuff. I think getting a free VPN service just seems crazy these days and I don’t think that it’s typically going to be that much. I don’t know if I saw anything that was more than $10 a month or $100 a year when I was doing research. I don’t know if you found something similar.
Tom Mighell: No, I agree, I agree, and I think that paying for it, when you are talking about paying $60-100 a year, somewhere in there for this level of security, I think that to me is a no-brainer. I think that the risks to using a free service really are outweighed by the benefits you get by relying on a company that’s going to back up the money you pay for it with I hope good quality service.
Now, there are a couple of misconceptions about VPNs and you mentioned one of them, which is about the speed. I have noticed a speed difference on my VPN, especially with my home computer. I don’t notice it so much on mobile devices, but I will notice that browsing sometimes I am not able to access sites either at all or as fast as I thought I could, which is a problem. I mean, it doesn’t happen very often, but it does happen, and that’s something I need to think about.
The other misconception is that VPNs do not protect you from ad tracking. Don’t think that those are going to — they are going to block all the ads. It’s going to block your ISP from serving ads to you, but it’s not going to block all the millions of other trackers that are out there on the Internet who are watching your every move and serving you up ads as a result. So don’t get upset if your VPN doesn’t block ads.
And then I think the other misconception is, Dennis mentions a bunch of sites that rates VPNs, and I think that it’s good to have those sites, because it helps you compare and contrast the differences, but let’s face it, VPNs aren’t regulated, there’s no security audits, they can say anything they want to about their security, so it’s hard to say what really is the best VPN. You are going to need to do your homework and your due diligence and follow some of the rules that we have talked about here and really be careful about this, because they have a lot of power to say things to you that you don’t necessarily have a way of verifying yourself, unless you are a security expert and can make those tests yourself.
Dennis Kennedy: And I think the other thing I would say is you need to kind of think of VPNs as one part of the mix. So we have talked on other podcasts about security and public Wi-Fi and other things you can do to protect yourself. I just think these days it seems like one more layer or one more piece to the puzzle of security and privacy, and you can start to layer the different things. Be thoughtful about how you use things, but also have these things in place to protect you and your privacy, because as Tom says, nobody else is looking out for your privacy and nobody will look out as much for your privacy as you will.
So I think once you go down the VPN route, and I will talk about the homework I did and the due diligence I did is that, what I thought was important is I wanted to get a VPN service that would — I was sure would allow me to VPN all of my devices, so all of my computers and my iPad and iPhone and all of that, and so that was important to me, because I am kind of like, I put the VPN on one thing, if I am going down that road, I want it to work on everything. So if you have found a VPN that maybe charged you more or only had a limited number of devices, that would be a negative.
So I did a lot of research and just decided to say, if I am a new buyer of VPN service, where would I come out with? And so based on a lot of reviews and some good pricing and good performance and the fact that it allowed sufficient number of devices, I decided that I would pick NordVPN. And there’s currently a deal where if you buy two years of it, it gets down to about like $4 a month or something like that. And if you bought like one month it would be like about $10 a month, sort of normal price, so kind of an interesting sale going on now while it’s a hot topic. So that’s one that for all the factors I thought were important is where I landed.
Tom, I know that you have used another service for a while. Do you want to talk about that?
Tom Mighell: Well, yeah, and I have been using mine for three or four years now and I cannot for the life of me remember what made me decide to go with it; although, if I had to guess it has to do with the fact, one, it gets good reviews from the expert sites who talk about VPNs. It’s generally thought as one of the faster VPNs out there. It does all the things that I mentioned before. It’s got a new log policy, it encrypts my data, it’s been around since 2009, so in terms of VPN companies, it’s been out there for a pretty decent time.
I think most importantly, it’s simple to use. Like you mentioned Dennis, it’s available on my iPad and my Android phone as well. I think a VPN shouldn’t be complicated. And the tool I ultimately went with is called ExpressVPN. They are probably at the top end of your range. I just paid for a year for $99, I renewed my subscription, but I have been using them for two or three years, been very happy with them and like the service that they provide.
Dennis Kennedy: So Tom, do you think VPNs, especially the individual VPN service is a must-have these days or a nice to have?
Tom Mighell: I think that — I would argue that it is a must-have in certain circumstances. I think you need a VPN. Let’s just say it’s a must-have when you are on free public Wi-Fi. I think that whenever you are at a coffee shop, whenever you are in the hotel room using their free Wi-Fi, I think being on a VPN is a must-have for security purposes.
I think that whether you use it every time, all the time really depends on your approach to privacy and what you care about them having or what you care about them using and what you are doing out on the Internet and what kind of information your ISP might have access to. If it’s really that important to you, then it is a must-have, but you may fall in a different place along that whole spectrum.
What about you?
Dennis Kennedy: Yeah, I guess I am — maybe because I am reading all the articles these days, I am sort of putting it into the must-have category. And again, it’s just another layer of security and just part of the whole privacy portfolio. That’s what I think. So I would suggest people take a look, go out there, see what makes sense for you, realize that probably if you are working from home you are already using a VPN, so it’s just kind of moving over to the personal side as well.
So lots of interesting information out there, and as always, disinformation as well, but it seems like some pretty good resources and just doing your own homework and taking a look at this, I think it’s something to go ahead and put it on your tech agenda for this year.
Tom Mighell: And before we move on to our next segment, let’s take a quick break for a message from our sponsor.
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Tom Mighell: And now let’s get back to The Kennedy-Mighell Report. I am Tom Mighell.
Dennis Kennedy: And I am Dennis Kennedy. We are excited to have another audio audience question for this episode. Our listeners and our producers really like this segment. I personally love audio questions because I don’t have to come up with the topic for this segment. I really like the next question from a judge about courtroom technology.
This question could have been asked many times for many years and so it’s fascinating to me how slow lawyers really are when it comes to adopting technology. Here’s the question.
Joe Adams: Hi Tom and Dennis. My name is Joe Adams and I am a judge from Pennsylvania. In our courtrooms we have state-of-the-art technology. In fact, we just spent a lot of money on redoing all of our courtrooms. The unfortunate part is that we can’t get any attorneys to use it. Any suggestions on how to get attorneys more comfortable in using technology in the courtroom?
Dennis Kennedy: Tom, you get to answer first.
Tom Mighell: So Dennis, I think you are right, this is a question that legal technology people have struggled with for years. First it’s getting new technologies in place, which is a big struggle, but even in places like Judge Adams’ courtroom, where they are keeping up with the times apparently, they are providing great technology, lawyers still aren’t using it, which really ties back in my opinion to the behavior change management that we talked about back in Episode 180.
Now, the judge didn’t mention what they are currently doing now to encourage adoption, so I have two recommendations, hopefully he has not tried both of these and failed at them, but I think that here are the two approaches that I would take.
The first one really is to take a good change management approach and increase awareness. Provide them materials that here’s all the technology that’s available for your use in the courtroom. We are doing this as a service, here’s what you can use when you come into the courtroom.
Not only talk about the technology, but how you can use it. Providing a guide to courtroom technology would be a great reference to hand out to every lawyer that comes into the courtroom.
But I would go farther than that, I would bring in technologists or hire an outside expert to conduct free training for lawyers, maybe a couple of times a year, can’t just be one training because you are constantly having new lawyers come through at court. So maybe quarterly or twice a year or whatever have a training session that’s open to anybody who wants to come down, and you demonstrate the features, you show the use cases of what lawyers might actually do, and you give them some hands-on experience to work with it.
The second one is more drastic and it can have some negative blowback, but I think it’s pretty powerful and Judge Adams, I think it’s an option that you can invoke Pennsylvania Rule of Professional Conduct 1.1, which adopted the ABA’s requirement of technological competence for Pennsylvania lawyers. And everybody else who is listening, if you are in a state that has adopted it, I think you have the option to do that too.
I think it’s perfectly reasonable. I think if the court issues rules that provides for some level of expectation on the use of technology in the courtroom, it can suggest a minimum expectation for what lawyers are going to do, it could require lawyers who are planning to use technology to take the training or orientation classes to make sure they are going to do it right.
Now, of course this does have the potential for some blowback and some significant outrage from the lawyers. I remember back when e-filing was mandated by the federal courts here in Dallas, a man actually filed suit against the federal court stating that he wasn’t proficient in technology and therefore it was discriminating against him and he should not be required to use it.
But there’s now a rule that requires some level of technical competence, so why not find some way to take advantage of that rule and require lawyers to step up and use technology in court. I think it’s worth a shot.
Dennis, what about you?
Dennis Kennedy: I like the rules, like putting the rules into place, because lawyers will react to rules. Like e-filing, oh my God, lawyers were so concerned about it, now it’s a matter of course.
I still remember back in the really early days when lawyers who wanted to use technology, the courts struggled with it because of the physical plant, if you will, because often there weren’t enough outlets or other things where you could bring technology into courtrooms. Now as courtrooms have improved, they have really made an effort on technology.
And so I think it’s unfortunate that if you are in a court that’s very modern that has all this technology and then you don’t have lawyers using it, I am sure it’s terribly frustrating. And it’s probably frustrating to clients who are losing cases that maybe they could have won if their lawyers would have done a good job with courtroom technology.
So I think you are right Tom on the trending thing, I think there’s an education component, and maybe it’s a show and tell, maybe it’s a reception, maybe it’s demonstrations, where people can see, people who are really good with it, what it is, people can talk about how it’s done.
I was also thinking of something that was in the rules sort of approach which is give people incentives or penalties and say, if you are going to try a case using modern technology, look, you jump up on the docket, and give people some incentives out there to use this stuff.
But I think people, lawyers especially, need to see what other people are doing. As we know, kind of the biggest motivation for lawyers making change is seeing other lawyers doing it and other lawyers using it to kick their butts in the courtroom is great motivation.
Now it’s time for our parting shots, that one tip, website, or observation that you can use the second this podcast ends. Tom, take it away.
Tom Mighell: So I think I am going to try for my parting shots in the next couple of episodes to do like Cool Tools does and actually talk about things that I use and recommend on a regular basis.
And so the one that I am going to recommend is the UE BOOM line of speakers, and I am hooked on these speakers, because for Bluetooth they are very portable, they are very useful, they have really good sound for the size that they have, and they come in all sorts of different sizes, and literally every time a new one comes out I have to buy it and try it.
I have the BOOM 2, the UE BOOM 2, which is a cylinder that provides really great — right now I am using it as a Bluetooth speaker for my desktop computer, and I may buy more formal speakers for it, but right now it’s providing really great sound for my desktop.
I bought the UE ROLL 2 to put in the shower. These are all waterproof by the way. And it’s kind of a disk, flat disk size speaker. Not as good a sound as the BOOM 2, but in a shower it’s awesome.
And then they just debuted this new thing called the WONDERBOOM that I have ordered, and it’s a little tiny speaker. It’s something that can fit in your bag. That you can take with you. The quality is really great. The company is great. These are well-made speakers. I definitely recommend UE BOOM speakers.
Dennis Kennedy: I am starting to get a little worried about your hearing. So to follow the theme of this episode, I am going to recommend the Electronic Frontier Foundation Deeplinks blog. And I especially liked recently — their coverage of a lot of the technology, privacy, other issues is great. It always has been. But I liked an article by Amul Kalia, and it’s called Here’s How to Protect Your Privacy From Your Internet Service Provider. That’s basically what we want to know.
And I think it does a really nice job of kind of laying out the issues that we talked about in connection with VPNs and in a really friendly and straightforward way. And so I think if you want to learn a little bit more about protecting your privacy and what your ISPs can do and what they might do with logging data and other data about what you do on the Internet, this is a great place to start. So, EFF Deeplinks blog.
Tom Mighell: And that wraps it up for this edition of The Kennedy-Mighell Report. Thanks for joining us on the podcast. You can find show notes for this episode at HYPERLINK “http://www.tkmreport.com” tkmreport.com.
If you like what you hear, please subscribe to our podcast in iTunes or on the Legal Talk Network site, where you can find archives of all of our previous podcasts.
If you would like to get in touch with us, please email us at HYPERLINK “mailto:[email protected]” [email protected] or send us a tweet. I am @TomMighell and Dennis is @denniskennedy. Also, if you like the audio questions, please keep them coming. You can submit those on the Legal Talk Network site. So until the next podcast, I am Tom Mighell.
Dennis Kennedy: And I am Dennis Kennedy. And you have been listening to The Kennedy-Mighell Report, a podcast on legal technology with an Internet focus. Help us out by telling a couple of your friends and colleagues about this podcast.
Outro: Thanks for listening to The Kennedy-Mighell Report. Check out Dennis and Tom’s book, ‘The Lawyer’s Guide to Collaboration Tools and Technologies: Smart Ways to Work Together’ from ABA Books or Amazon, and join us every other week for another edition of The Kennedy-Mighell Report only on the Legal Talk Network.
Dennis Kennedy and Tom Mighell talk the latest technology to improve services, client interactions, and workflow.
Dennis Kennedy and Tom Mighell dig into the potential uses lawyers may find in low-code/no-code applications.
Gina Bianchini discusses opportunities for reinventing the legal profession through the creation of online communities.
Dennis and Tom share the content capture tools currently under consideration for their Second Brain project.
Kelly Palmer shares tactics for developing a culture of continuous learning in your law firm.
Dr. Heidi Gardner shares insights from her research on collaboration.
Dennis Kennedy and Tom Mighell discuss their steps toward organizing the “capture” element of their Second Brain project.