Your Host
Dennis Kennedy

Dennis Kennedy is an award-winning leader in applying the Internet and technology to law practice. A published author and...

Tom Mighell

Tom Mighell has been at the front lines of technology development since joining Cowles & Thompson, P.C. in 1990....

The history of legal technology projects, both in specific firms and generally, is too often a showcase of half-completed and failed projects. In a recent blog post called “The Human Barrier to LPM Technology: Will Lawyers Get to the Future?” Pam Woldow and Doug Richardson assess and analyze this history and the reasons for it. What are the barriers lawyers create around adopting higher levels of technology?

In this episode of The Kennedy-Mighell Report, Dennis Kennedy and Tom Mighell discuss why legal technology projects fail, the human element of legal technology, and why Woldow and Richardson’s blog post should launch some important conversations. When addressing the fundamental problems lawyers have with technology (a common subject) Kennedy believes lawyers seek an unachievable standard; they want something impossibly intuitive and easy to use that fills all management and accounting needs. He also mentions that efficiency technologies are counter-intuitive to the billable hour. Mighell believes that lawyers will only adopt technology through client or management pressure and encouragement. In the end, they both agree that technology can be used to streamline or automate busywork, leaving more time for quality legal analysis.

In the second half of this podcast, Kennedy and Mighell discuss strategies for conducting a survey. They mention the benefits of different tools like SurveyMonkey and Google Forms, and how law firms can benefit from asking for feedback. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.

Special thanks to our sponsor, ServeNow.


Full Transcript

 View Transcript

Brought to You by
Episode Details
Published: April 10, 2015
Podcast: Kennedy-Mighell Report
Category: Legal Technology
This Podcast
Kennedy-Mighell Report
Kennedy-Mighell Report

Dennis Kennedy and Tom Mighell talk the latest technology to improve services, client interactions, and workflow.

  iTunes   Google Play
More Episodes
08/11/17
#Fail: How to Handle Failing Technology Projects

Dennis and Tom discuss how to deal with failed tech projects, including when to see a struggling endeavor to the end and when to let it go.

07/28/17
Exploring Virtual and Augmented Reality

This podcast covers virtual and augmented reality and the tools that give you the best virtual experience.

07/14/17
What Lawyers Should Know About Drones

This legal podcast dives into drones and how they will affect the legal market.

06/30/17
Internet Trends 2017

This legal technology podcast covers 2017 internet trends by reviewing the highlights of Mary Meeker’s Code Conference Report.

06/16/17
3D Printing for Lawyers

This legal podcast covers 3D printing, what it is, how to get started, and why lawyers should be interested in this growing technology.

05/26/17
Tips for Traveling with Technology

This podcast provides tips for traveling with technology like iPads, laptops, and phones, and a couple handy travel apps.