“We didn’t start out to be disruptive,” says John Suh, LegalZoom’s chief executive officer. “We were set up to fix a problem. The legal system was broken and too many people were frozen out of it.” For Suh, the main goal of LegalZoom continues to be providing access to the legal system for millions of...
|
|
ABA Journal: Legal Rebels |
John Suh has served as LegalZoom’s Chief Executive Officer since February 2007 and as a member of their board...
Victor Li is the legal affairs writer for the ABA Journal. Previously he was a reporter for Law Technology News, the American...
“We didn’t start out to be disruptive,” says John Suh, LegalZoom’s chief executive officer. “We were set up to fix a problem. The legal system was broken and too many people were frozen out of it.”
For Suh, the main goal of LegalZoom continues to be providing access to the legal system for millions of Americans who can’t afford an attorney and do not qualify for free legal services. “So much of our legal system is focused on BigLaw or access to justice for those below the poverty line,” says Suh. “What about the 84 percent or so of people between that? For them, the system really has failed.”
What Suh has done during his tenure as CEO is transform the company from a do-it-yourself outfit into one that has partnered with lawyers.
“The perception that we’re an online legal company with no human lawyers is just not true,” says Suh. “Over the last five years, we’ve embraced lawyers and become quite adept with working with them.” There have been over 200,000 one-on-one consultations between LegalZoom customers and lawyers licensed in their respective states, he says.
| Published: | April 19, 2016 |
| Podcast: | ABA Journal: Legal Rebels |
| Category: | Legal Technology |
|
|
ABA Journal: Legal Rebels |
In depth interviews with innovative pioneers in the legal profession.
Joyce Raby doesn't believe technology is the saving grace for the justice ecosystem, but she continues to work with technology at the Florida Justice...
In this episode of the Legal Rebels Podcast, Peck discusses his career and the technological changes he experienced with the ABA Journal’s Victor Li.
Mike Dillon discusses how digitization and globalization affected the operation and practice of a general counsel’s office.
Richard Granat speaks about his experience as an older entrepreneur and how his age is a benefit, not a detraction.
Mary E. Juetten talks about Evolve Law and other legal technologies that are improving access-to-justice problems.
In this episode of the ABA Journal's Legal Rebels, host Jason Tashea talks to Robert Litt about the online threats that have been facing...