Vivian Hessel is the Chief Information Officer at Legal Aid Chicago, where she has worked since 1989. In this role, Vivian manages major technology projects, oversees the work of the Information Technology group, and chairs Legal Aid Chicago’s Program Evaluation Committee. Vivian regularly makes presentations at webinars and conferences on topics involving legal and ethical issues, case management software, and best practices. Since 2010, Vivian has been the on-site administrator for Legal Aid Chicago’s case management software (LegalServer), customizing the software to track data for various grants, community engagement, and other matters. Before moving to the operations side at Legal Aid Chicago, Vivian worked as a legal aid attorney and then a managing attorney handling a variety of poverty law issues. Vivian received her undergraduate degrees in psychology and mathematics from Northwestern University and her law degree from Loyola University Chicago School of Law. In her spare time, Vivian chases after her three kids, helps her partner with home improvement projects, and leads a high school Girl Scout Troop.
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