Robert Hickey has conducted etiquette and protocol trainings and workshops since 1988. He has also served as: coordinator of publications at George Mason University, Fairfax, Virginia; art director at Acropolis Books, Washington, D.C.: art director at Graphic Image, Melville, New York; training facilitator at the Etiquette & Leadership Institute, Athens, Georgia; and an instructor in the Publication Specialist Program at George Washington University, Washington, D.C.
Protocol expert Robert Hickey helps Laurence with the fanciest of parties and properly addressing his guests.