Rob founded Cambridge Strategy Group in 2012. For nearly twenty years, his strategy advisory work has focused mostly on law firms ranging from the largest in the world, down to small and medium sized businesses. In recent years he has also advised accounting firms, other kinds of professional services firms and regulators (the latter on strategies for special economic zones.) Prior to that, he managed a consulting firm in South Africa which he founded and grew over the course of a decade into one of the preeminent businesses of its kind in the region, with a total headcount of nearly 70 people. In 2010-11, he was an in-house business strategist with Linklaters (in London.) Before joining Linklaters, Rob lived in and worked from The Bahamas for four years, mostly at that time with U.S. law firms.
Rob is immediate past co-chair of the International Bar Association (IBA)’s Law Firm Management Committee and he serves currently on the steering committee of the IBA’s Presidential Task Force on the Future of Legal Services. He is also a past chair of the American Bar Association’s International Law Practice Management Forum. He has co-authored five books on law firm strategy and management and is currently busy with a sixth, this time on blockchain and legal services. Besides his mainstream strategy and business consulting work, Rob’s practice increasingly involves advising firms on digital transformation of their business models and aligning with the emerging legal needs of clients who are themselves being disrupted as the ‘4th Industrial Revolution’ gathers momentum. He is a prolific writer and speaker on this topic.
As part of his own ‘pro bono’ work, Rob plays a leading role in an IBA initiative to enhance business management practices among law firms in sub-Saharan Africa. This has involved work so far in Ethiopia, Kenya, Nigeria, Rwanda, Tanzania and Zimbabwe.
Rob holds a Masters in Business Administration degree from Henley Management College in the United Kingdom. Rob is also a PhD candidate with the Adam Smith Business School at the University of Glasgow, using stakeholder theory to research client perceptions of value creation in transatlantic law firm mergers.
Peter Lee, David Terrar, and Robert Millard talk about their firms, how they came about in London, and why they are involved in the hackathon.
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