Laura Hartnett is the founder and creative legal designer at Law By Design. She has over 20 years of experience as a management consultant, litigation attorney for national and international law firms, and in-house counsel for a Fortune 100 company. Today, she brings design thinking into the practice of law to help legal teams see their practice of law the way their clients actually experience it. She is also a yoga addict, karaoke enthusiast, and proud mom of two creative girls.
Most law firms are designed for lawyers, not clients. And clients feel it. In episode 609 of the Lawyerist Podcast, Stephanie Everett sits down with Laura Hartnett to explore how design thinking...
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