Joey Coleman

Joey Coleman

Joey Coleman helps companies keep their customers. An award-winning speaker, he shares his First 100 Days® methodology for improving customer experience/retention with organizations around the world (e.g., Whirlpool, NASA, and Zappos). His book Never Lose a Customer Again shows how to turn any sale into a lifelong customer.

Guest Appearances
March 7, 2018

#162: Designing Your Clients’ Experience, with Joey Coleman

In this episode with Joey Coleman, we talk about what client experience really is and why it’s important—especially during the first 100 days.