Dan Gingiss is an international keynote speaker who believes that a remarkable customer experience can be your best marketing. Dan doesn’t just talk about experiences. He creates an experience for your audience and delivers clear takeaways that they can put into action the very next day. For 20+ years, Dan led marketing teams in nearly every marketing channel — from direct mail to email to social media. He also served in multiple customer service and customer experience leadership roles. Dan combines his professional experience at brands like Discover, McDonald’s and Humana with tons of real-life examples from B2C and B2B companies of all sizes to recommend actionable, profitable CX solutions.
Dan Gingiss discusses the importance of the client experience.
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