Joey Coleman

Joey Coleman helps companies keep their customers and employees. As an 

award-winning speaker, he shares his First 100 Days® methodology for 

improving customer and employee retention with organizations around the 

world (e.g., Whirlpool, Volkswagen Australia, and Zappos). His Wall Street 

Journal #2 best selling book, Never Lose a Customer Again, shows how to turn 

any sale into a lifelong customer and his upcoming book, Never Lose an 

Employee Again, details a framework companies around the world can use to 

reduce turnover and increase employee engagement.