On the Road

ABA TECHSHOW 2017: Evolution of the Legal Industry with Mark Britton

New legal technology and innovative companies, like Rocket Lawyer and LegalZoom, are slowly changing the legal industry. In this report from On The Road, host Christopher Anderson talks to Mark Britton, CEO of Avvo, about how law firms are becoming more customer-centric and using technology to do so. Their discussion includes how client needs are currently not being met by lawyers which will lead to a shift in how practices operate, namely turning to innovation and new ideas in order to keep customers coming back.

Mark Britton is the founder, CEO, and president of Avvo, an online legal forum and directory.