Louise Parent served as general counsel and executive vice president of American Express from 1993 until 2013 and has since been Of Counsel at the firm of Cleary Gottlieb Steen & Hamilton LLP. For eight years at AMEX, Parent worked to prevent and remove global anti-competitive barriers caused by Visa and Mastercard rules. But before that, she had a strategic path to general counsel, one that did not always involve vertical promotion or even a strictly legal direction.
In this episode of In-House Legal, Randy Milch interviews Louise Parent about her ambitious path to general counsel of AMEX, how she successfully dealt with AMEX’s battle with Visa and Mastercard in the U.S., Europe, and Latin America, and how the role of general counsel has changed since 1993. She discusses how she started in state legislative affairs but migrated to typical corporate practice by taking on more complicated tasks as available. Parent then decided to become general counsel of a subsidiary, at best a lateral move. In that position, however, she learned to show value to the sales process as a lawyer, she learned how to work with an executive team, and was confronted with a wide variety of legal issues. After discussing the litigation with Visa and Mastercard, Parent then reveals how technology and regulation has changed the role of a general counsel. It is now imperative to become involved in the business as a whole, be familiar with the global legal climate, and understand the expectations of regulators.
Louise Parent is Of Counsel at the firm of Cleary Gottlieb Steen & Hamilton LLP. She joined American Express in 1977 and was General Counsel and Executive Vice President from 1993 to 2013. Louise is also a member of the Supervisory Board of Deutsche Bank AG, and the director of Zoetis Inc., a multi-billion dollar animal health company. Louise has bought, sold, litigated, and counseled at the highest levels and has an interesting perspective from both sides of the big law divide.
Have you ever daydreamed about having a career abroad? Before saying “bon voyage,” you should know what’s involved. In this month’s Asked and Answered podcast, moderator Stephanie Francis Ward will find out tips and advice on developing a practice beyond U.S. borders.
In 2013, the Florida Court Clerks and Comptrollers (FCCC) launched a statewide e-filing portal for civil, criminal, and Florida Supreme Court cases. As usually happens with technological changes, many legal professionals were caught off guard. Navigating drop-down menus and searching for the right documents can be very confusing. So what are some things Florida lawyers can do to make using the portal easier?
In this episode of The Florida Bar Podcast, Adriana Linares interviews Carolyn Weber, program manager for the design and implementation of the portal, and Tom Hall, lawyer and consultant to the FCCC. Together, they discuss the major issues lawyers have with the Florida Courts E-Filing Portal and tips on document requirements. Weber mentions the main subjects called in to support staff and suggests that lawyers watch the various YouTube videos that explain each page of the portal. Hall explains that attorneys, in fact, should give their documents generic names (most attorneys prefer to be specific). Listen to the end to learn about removing metadata properly or potentially revealing attorney-client privilege information.
Carolyn Weber has designed, developed, and implemented automated document production programs, electronic case filing, and case management systems for the United States District Court, Middle District of Florida and the Orange County Clerk of Courts. In 2013, she joined the FCCC in November 2012 as Program Manager to help in the design and implementation of the Florida Courts E-Filing Portal.
Tom Hall is an appellate attorney with The Mills Firm in Tallahassee, Florida. He is also President of TLH Consulting Group and he currently serves as a consultant to the FCCC providing non-legal advice to the Portal Authority Board. Hall serves as vice chair of the Technology Committee of The Florida Bar’s Vision 2016 Commission.
A lean or similarly called agile law practice is one that prioritizes the delivery of a valuable project or service early and often. In order to do this, a law practice must create a system that improves time efficiency by removing excess waste. When a lawyer applies these lean processes to his or her workflow, they create services for which the client is happy to pay. But what does it mean to “remove excess waste”?
In this episode of New Solo, Adriana Linares interviews John E. Grant, an agile attorney consultant, about what it means to have a lean practice, how businesses have soared ahead of law firms in this way, and things every lawyer can do to add value to their services. Grant, a solo practitioner himself, discusses his move from the business world to the legal world and how he has seen the agile manifesto change the way that businesses work. He mentions ways lawyers can effectively streamline workflow processes and gives some specific suggestions of books and articles to read in order to learn more. Tune in for more details on how to make your clients happy by increasing your practice efficiency.
John E. Grant is a solo lawyer and runs Agile Attorney Consulting, a consulting company that works to make lawyers more productive, please clients, and increase revenue. He spent ten years in the business world working for a software company before he went to law school. Grant is an author, speaker, coach, consultant, and lawyer who practices on a lean workflow.
Special thanks to our sponsor, Solo Practice University.
Beer for Bloggers is a cooperative social event in its 8th year at ABA TECHSHOW between the ABA Journal and LexBlog, which celebrates law blogging and law bloggers. Legal Talk Network producer Laurence Colletti sits down with 20 blogging lawyers to highlight their blog(s) in 60 seconds or less.
Below is a comprehensive list of the blogs mentioned, where to find them, their main topics, and the authors’ Twitter handles.
AvoidAClaim Blog – Helps lawyers avoid claims. Latest legal frauds. Slaw – #1 Canadian legal blog with articles from lawyers all over Canada. Dan Pinnington @DanPinnington
Above the Law – Legal industry gossip about biglaw, government jobs, small practices, and anything else newsworthy in law. AssociatesMind – Longest running professional development site for new lawyers. Keith Lee @associatesmind
Legal Talk Network producer Laurence Colletti interviews Judge Herbert Dixon, Jonathan Lomurro, and Bjorn Christensen, who spoke on the iPad Track during 2015 ABA TECHSHOW. During the track, presenters explained how to input documents, work with them, manipulate them, and then create a presentation, all on an iPad. Judge Dixon, Lomurro, and Christensen each discuss their favorite iPad features and apps for trial lawyers and analyze the growing influence of the iPad as a laptop-replacement tool.
Judge Herbert Dixon has been a judge in the Superior Court of the District of Columbia for 30 years, where he helps develop the technology-enhanced courtrooms. He is a former member of the ABA TECHSHOW Board and writes a technology column for the Judge’s Journal. With a keen interest in technology, he often finds himself involved in issues related to law and technology.
Jonathan Lomurro is a plaintiff, personal injury, and medical malpractice attorney from New Jersey. His love of technology has led him to lecture and write on it for many years.
Bjorn Christensen, a practicing lawyer from Manitoba, Canada, has gained such an interest in practice management that he advises many other local attorneys. As he says, “Technology is practice now. If you want to do practice management advice, you have to know technology.”
Legal Talk Network host Adriana Linares interviews lawyer and litigator technology expert Mark Metzger at the 2015 ABA TECHSHOW in Chicago. Metzger, who gave a presentation at the conference on technological solutions for litigation, discusses the importance of turning files into, manipulating, and using PDFs. Along with suggesting apps like Keynote, Callout, and Trialpad, he addresses the issue of lawyers not wanting to pay for apps at all.
Mark Metzger is an attorney at the Law Office of Mark C. Metzger in the Chicago area. His firm practices business law and small business startup planning, estate planning, and real estate. A frequent speaker on the use of iPad and Macintosh technology in the practice of law, he has been involved in ABA TECHSHOW for 6 years.
Legal Talk Network producer Laurence Colletti interviews internet research expert Carole Levitt at the 2015 ABA TECHSHOW. Levitt discusses her book, “Internet Legal Research on a Budget” and her speaking event at the conference, “Bing, Google, Duck, Yahoo: How to search for anything and find it.” Tune in for tips on effective online research for lawyers.
Previously a law librarian, Carole Levitt is now president for Internet for Lawyers, which she started in 1999. Internet for Lawyers teaches lawyers how to do online investigations to find background information on people, their own parties, opposing clients, companies, and topics relevant to a case.
Legal Talk Network producer Laurence Colletti and Kennedy-Mighell Report host Dennis Kennedy interview legal technology authors Allison Shields, Dan Siegel, and Tom Mighell about the Author’s Track at the 2015 ABA TECHSHOW. Together, they discuss the challenges in writing for lawyers and what it was like to present during the Author’s Track at the conference. Shields, Siegel, and Mighell all urge lawyers to make a couple of changes in their technological processes in order to have a more efficient practice.
Allison Shields is the president of Legal Ease Consulting in Long Island, NY. She helps lawyers with the business end of their companies including marketing and development, fees, time management, and efficiency.
Dan Siegel is a practicing attorney from the suburbs of Philadelphia and a consultant who works with attorneys to help manage and improve their workflow. He is a nationally-known writer and lecturer about technology in law offices and in litigation.
Tom Mighell is vice president and senior consultant with Contorall, helping companies develop information governance and litigation readiness programs. Mighell is also the co-host of Legal Talk Network’s own Kennedy-Mighell Report podcast.
Elie and Joe sit down with Ryan Morrison, aka The Video Game Attorney, to discuss the emerging legal issues in the video game industry and just how many genocide treaties humans breach in every video game ever.