Looking for innovative, practical solutions to improve client services? New Solo host, Attorney Kyle Guelcher, a solo practitioner and the most recent Chair of the Young Lawyers Division of the Massachusetts Bar Association, joins Catherine Sanders Reach, Director at the American Bar Association’s Legal Technology Resource Center, to highlight the many ways you can use technology to provide better client service. Catherine discusses Google tools and resources, information about credit card transaction services for lawyers, programs that would allow a client to “log in” and see the status of their case, and much more.
Special thanks to our sponsor, Firm Manager.
Podcast: Play in new window | Download (Duration: 24:20 — 16.2MB)
There are lots of technology resources and conferences for large firms and small firms. Mid-sized law firms often feel that needed information and resources can be difficult or even impossible to find. Where can mid-sized firms get appropriately-focused technology assistance? In this episode, co-hosts Dennis Kennedy and Tom Mighell and special guest host, Catherine Sanders Reach talk about the unique issues mid-sized law firms face, suggest practical steps those firms can take to address those issues, and discuss ways to improve the legal technology landscape for mid-sized firms. After you listen, be sure to check out Tom & Dennis’ co-blog and book by the same name, The Lawyers Guide to Collaboration Tools and Technologies.
Special thanks to our sponsor, Clio.
Podcast: Play in new window | Download (Duration: 32:30 — 28.7MB)
