Un-Billable Hour

Outsourcing Legal Work to India – Even Solos Do It

 

On this edition of The Un-Billable Hour, host Attorney Rodney Dowell, Director of the Massachusetts Law Office Management Assistance Program, welcomes Attorney Channing Migner, to talk about outsourcing work to India.  Channing discusses how he got involved in outsourcing, how to find a trustworthy outsourcing company and how outsourcing can benefit your law firm.

  • http://lposavvy.info spurani

    Some great points made here. I would also stress what Mr Migner points out that it takes a good amount of time and resource investment in training and communication to ensure the benefits are realized from the LPO relationship.

  • Bill Malnick

    On the Outsourcing Legal Work to India, was there any mention as how much Mr. Migner was paying the LPO worker? I just listened to most of the Podcast and was wondering if he was paying her on a “per job basis,” whether she was working for him for 20 hours or 40 hours per week and how much did he pay her per hour, and, for that sake, what was the norm in the industry.

  • http://lposavvy.info spurani

    Hello Bill – It can be structured either way. Normally the newer clients taken on are based on a hourly or fixed-cost rate. After the comfort level has been reached, and of course based upon the needs, FTE can be assigned accordingly. All of that is done while the relationship is building in a methodical manner. I can help you understand pricing norms for the industry as well. If you’d like – can email me at lposavvy@gmail.com.

  • http://www.manthanlegal.com Gururaj Potnis

    Channing though a solo attorney practice is thinking like a big firm, leveraging technology and outsourcing to become efficient. It is the solo lawyers or the small law firms who are short of staff as a very small number of people need to manage the entire affairs of a law practice. Hence the small law firm can gain much more benefit from outsourcing as compared to a large law firm, as far as the impact to the firm is considered.

    Outsourcing firms have paralegals well trained on various case tools and familiar with electronic data handling. Hence an outsourcing relationship frees the small firm to spend more time and effort on marketing.

    Feel free to write to me at gururaj@manthanlegal.com for a discussion.

  • Contract Attorney

    As a solo practitioner, you will undoubtedly benefit from assistance, either from a team of lawyers, or a single qualified lawyer. When looking for an outsourcing company to assist you, conduct due diligence and settle on a company which provides your needs. Check out the credentials of the lawyers in the outsourcing company. Ask for a copy of their client and project profile.
    American Discovery® is a legal process outsourcing company with a legal team composed of lawyers from the AmLaw 100 Law Firms and Filipino lawyers who are graduates of first-tier Philippine law schools. Several of the Filipino lawyers have a Master’s Degree in Law (LLM) and some are admitted to practice before the state bars of California and New York. American Discovery® has worked on several high-profile cases. See http://www.americandiscovery.com.

  • http://lposavvy.info spurani

    Didn’t know blatant plugs were permitted as comments….

  • Ana

    I guess my question is: why outsource overseas when you can get the same quality work, or better I’m sure, by outsourcing your paralegal work to a virtual paralegal in the United States?

  • http://www.manthanlegal.com Gururaj Potnis

    Ana,

    The reason is faster, more cost effective and leveraging of process driven management. The quality of paralegals eslewhere is as good as in USA, if not better. Having a team of paralegals work overnight when you sleep in US, makes the cases move faster and the clients benefitting from shorter case cycles. Cost wise, it saves the firm as well as the client atleast 40% savings. Besides, how easy is it for a firm to find say 20 paralegals in US? An outsourced vendor maintaining a bench, can deploy that size team in a week. Hence businesses and law firms become efficient producing greater value for the partners and the end clients.

    The same question arose as to why manufacture goods in China when it can be done with same quality in US. Today you have all the answers.

  • http://raslegal.com spurani

    Ana –

    You very well can outsource to an onshore legal professional. Ultimately it comes down to a matter of preference and comfort. There are positives (and negatives) to both off & onshore options.

    In either way you’re developing a relationship with the outsourcing provider, and geography alone plays a small role compared to ability, responsiveness, adaptability, cost, and availability. Based on some experiences onshore professionals are available as ad-hoc providers to fill in for work required when you need to fill the gaps due to staff attrition, vacation schedules, or unforeseen peaks in workload – but most come with a premium attached to their fees. To turn on a dime and provide multiple resources almost immediately is a tough consideration for many who work onshore. But it’s possible.