Selecting a user-friendly legal matter and spend management solution is critical to driving user adoption and maximizing your return-on-investment. Usability also directly impacts the reporting and metrics that will be available from your system, as features that make it quick and easy to capture information will encourage system usage by legal staﬀ and result in richer data for analysis. This podcast episode provides some tips for identifying a matter and spend management system that supports eﬀective reporting and that your staﬀ will love to use.
Critical to any successful legal matter and spend management project is your partnership with an experienced vendor who can help you analyze business processes, recommend best practices, and design a solution that supports your department’s unique technology needs now and in the long-term. This podcast episode shares a few tips to help you prepare for a successful project.
A well-thought out and well-executed knowledge transfer, training, and internal communication plan is key to ensuring your department gets the maximum value from its new legal matter and spend management system. This podcast episode oﬀers some advice to help you through this planning process.