Looking for innovative, practical solutions to improve client services?  New Solo host, Attorney Kyle Guelcher, a solo practitioner and the most recent Chair of the Young Lawyers Division of the Massachusetts Bar Association, joins Catherine Sanders Reach, Director at the American Bar Association’s Legal Technology Resource Center, to highlight the many ways you can use technology to provide better client service. Catherine discusses Google tools and resources, information about credit card transaction services for lawyers, programs that would allow a client to “log in” and see the status of their case, and much more.

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On The ESI Report, host Kelly Kubacki, Staff Attorney in the Legal Technologies division at Kroll Ontrack is joined by Marc Fulkert, Associate at Jones Day and Tom McCaffrey, Director of Archiving at Kroll Ontrack, to discuss alternatives to traditional data management in five steps that will reduce costs and improve efficiency. In the Bits & Bytes Legal Analysis segment, Ben Kirk, Kroll Ontrack Legal Correspondent, focuses on the facts surrounding United States v. Warshak, which addresses the application of Fourth Amendment search and seizure protections to e-mail.

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The protection of client data is fast becoming a matter of national concern.  On this edition of The Legal ToolKit, brought to you by Catuogno Court Reporting, host Jared Correia, Law Practice Management Advisor with Mass. LOMAP welcomes Attorney James F. Brashear, General Counsel from Zix Corporation, to discuss how to protect your clients’ private information through email encryption. Jared and Jim explore HIPAA compliance, cloud computing and security and how to protect your business and your clients.

Podcast: Play in new window | Download (Duration: 28:02 — 19.6MB)