Legal Talk Network producer Laurence Colletti interviews Dave Chaplin, CEO of SearchDex, about the importance of business development and digital marketing. Chaplin explains how the legal world needs to focus on technological advancement and have a strong online marketing strategy including SEO, quality content, and a consistent social media presence. SearchDex is a digital marketing company that provides technology platforms that focus on search engine optimization.
Laurence Colletti from the Legal Talk Network interviews e-discovery expert Bennett Borden about how electronic data collection and analysis is increasing the efficiency and accuracy of large scale litigation. This historically unparalleled ability “to get to an answer” is having a significant effect on the legal industry. Not only is it driving companies to faster settlements and empowering small plaintiffs’ firms to take large cases but it is also impacting the billable hour model used by large firms. Borden is a partner and Co-chair of the information governance and e-discovery group at Drinker Biddle & Reath LLP.
Legal Talk Network producer Laurence Colletti interviews Rohit Talwar, CEO of Fast Future, about the conclusions of ILTA’s Legal Technology Future Horizons Research Project. This project focuses on how advances in technology will impact the legal sector in the near future. As technology has now become an integral part of legal services, customer interface, and internal processes, Talwar explains, a focus on IT will be essential in order to compete in the global market. Within Fast Future, Talwar acts as a futuristic strategic advisor to many companies, governments, and organizations around the world.
During the 2014 LegalTech West Coast trade show, Legal Talk Network producer Laurence Colletti interviews Lawyer 2 Lawyer host J. Craig Williams who specializes in civil litigation, white collar criminal matters, as well as admiralty and tax issues. Together they discuss how small law firms use technologies to even the playing field with large law firms. Williams explains that technology is pervasive in how lawyers give trial presentations, communicate with clients, market their services, and even manage a practice. Small and medium sized firms can adapt more quickly to new technologies making up for their lack of big-firm resources. Tune in for 3 tools every lawyer should be using and 3 ways to make a practice more nimble.
While preparing for a trial, gathering documents for a transaction, or simply running errands, most lawyers face each day with an overwhelming number of things to get done. From simply remembering them all to putting the list into proper priorities, every legal professional could use some help. How can technology play a role in bringing the list of to-dos under control? What are some questions lawyers should ask when choosing a to-do task management tool?
In this episode of the Kennedy-Mighell Report, Dennis Kennedy and Tom Mighell discuss taming the to-do list, their own approaches to using technology to help with task management, and questions every lawyer should ask when looking for a management tool to suit their needs. Kennedy shapes his list management around David Allen’s “Getting Things Done,” a system which allows him to see his weekly calendar as a big picture and sort priorities to avoid being overwhelmed by the enormous list of projects. Mighell says lawyers should watch for eight essential functions when looking for the right task manager:
Available on Multiple Platforms
Ease of Entry
Assign Priority Levels
Notes and Attachments
Ability to Share Task Lists
He recommends every lawyer weigh the importance of each of these before choosing a task management tool. Both @DennisKennedy and @TomMighell stress that this is a personal choice and ask the listeners for feedback on the to-do technologies they like best. After the break, Kennedy and Mighell discuss the recent tech news story about Russian cybercriminals accumulating a hoard of more than a billion user passwords. They examine whether lawyers should be worried about this data breach, and what they should do to protect their online accounts. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.
Legal Talk Network producer Laurence Colletti interviews John Isaza, a pioneer in information governance and records management, at the LegalTech West Coast Trade Show. Together they discuss the concepts of defensible disposition as well as risk, readiness, and revenue as they pertain to information governance and law firm data. Although attorneys can’t sell or disseminate client data, they should be prepared to discuss the issue of profitable data with their clients. The foundation for an excellent information governance system includes these recordkeeping principles: accountability, transparency, integrity, protection, compliance with regulatory/privacy/global requirements, availability, retention, and disposition (ATIPCARD).
Legal Talk Network producer Laurence Colletti interviews Hunter McMahon, director of discovery and technology at Driven Inc., at the LegalTech West Coast Trade Show. McMahon explains the issues during an e-discovery project including quick data retention turnover, balancing privacy and security, and using appropriate data capturing technology. In starting e-discovery, he says, the best strategy is to start with custodians, managers and users with information that can narrow the search for data. Driven Inc. develops platforms for e-discovery that process, analyze, and produce data in a single index to reduce errors.
As any solo lawyer knows, taking a new client is not simply shaking a hand and signing a checkbook. After marketing and selling legal services, there are still several necessary steps before beginning work. A conflict check must be done, the client’s data and information need to be gathered, and a retainer engagement letter must be drafted and sent off. Many new solo practitioners think they will be able to remember every matter and deal with situations as they come, but it is much more efficient to have a data management tool and systematic habits in place when dealing with clients.
On this episode of New Solo,Adriana Linares interviews attorney Chad Burton about best practices for client intake and how things differ in a virtual law firm model. He emphasizes that particularly solo and small firm lawyers should remember that a conflict check must be done before payment is accepted. Then a retainer engagement letter is drafted that ought to contain fee structure, disclaimer, shortened terms of service, and preferences like whether the client prefers paper or electronic bills. Additionally, the lawyer should provide an explanation of how costs are handled, what is passed-along, why the client pays for certain things, and whether the firm charges for research so the client never has a question about cost. Burton recommends that the solo or small firm lawyer create a process by working hard to find the right management tool and creating good habits around using it. Even the data in small matters add up.
Chad Burton is the founder of Burton Law, one of the leading firms in virtual law firm structure. Formerly in a big law firm, he now represents technology-oriented companies from startups to multi-national. Additionally, he started Curo Legal, a company that helps legal professionals with serving their clients efficiently and productively.
Lawyers often focus on how they can use technology to improve the efficiency and quality of their legal services. However, technology has additionally started to change what people in other professions provide to their clients, even to the point of changing the meaning of “services.” Professionals are now creating products that provide revenue in the form of royalties, thereby exceeding what can be made in billable hours. These include books written about new forms of technology, tax guides, answers to common questions, convenient apps, and even software. Is this a “Big Idea” that lawyers should also be considering as they think about the ways they might use technology?
In this episode of the Kennedy-Mighell Report, Dennis Kennedyand Tom Mighell discuss how lawyers might begin “productizing” services, some ideas about how to create successful products, and the legal and ethical implications of providing this information. Kennedy explains that products such as books or apps providing tips on marketing, finance, general management, or technology are valuable to lawyers. Most often, the lawyer or firm has already done the research required, and simply needs to create a means for selling it. Kennedy recommends several ways lawyers should get started: analyze what other lawyers are doing successfully, look closely at the strengths within your firm, and learn by trying certain products even though they might fail. Mighell points out that the concept of creating products out of your firm is not a simple process, rather it requires a lot of thought and should not be gone into as a whim.
After the break Kennedy and Mighell ask anyone who thinks they might be the right candidate to write a book providing information on technology for lawyers to reach out and let them know. They emphasize that many lawyers underestimate their own level of experience and offer to provide subject ideas. Tweet @DennisKennedyor @TomMighell or click the link below to download a proposal form. As always, stay tuned for Parting Shots, that one tip, website, or observation that you can use the second the podcast ends.